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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.4 out of 5 stars with 456 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with Mortal Kombat 1's gameplay, story, and fatalities, frequently praising the smooth gameplay, engaging story, and creative finishing moves. However, some customers expressed concerns regarding the game's price point and issues with receiving promised steelbooks. A few also mentioned online connectivity problems and the presence of some bugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 456 reviews
  • Cons mentioned:
    Steelbook

    Rated 1 out of 5 stars

    no steelbook in online preorder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pathetic.. no steelbook included whereas listing showed it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below average game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely grindy, nearly unplayable offline, and currently (on release) very buggy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I payed 100% of this item, but did not get 100% of the benefits I was promised. It’s supposed to come with early access, but it did not come with early access. This item was falsely advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mortal Kombat 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered went to pick it came with no steelbook for my PlayStation 5 order and for my Xbox series I have to wait another week to receive my pre-order what's the point of pre-ordering

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No steelbook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with no steelbook! Bestbuy needs to fix these issues with never sending out steelbook with pre-orders seems to happen way to much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ripped off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered from Best Buy because of the advertised free steelbook but did not receive one. Very disappointed and will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What was the point in buying the premium edition if it wont be delivered until Tuesday 9/19 when the standard edition comes out?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mk1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my preorder. Had to go to a different store to get it. Also they gave away my steelbook. Do not preorder from Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never got the steel book.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the steel book that i was supposed to get when i purchased this on launch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not yet arrived

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says will be delivered by tuesday when I specifically preordered for early release for Thursday

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No steelbook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No steelbook, I will never buy from bestbuy again for my steelbook collection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My game getting here late

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You delivered my game late you get a poor review that not right Bestbuy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived late

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats the point of pre-ordering the game its going to come late

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy failed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did not handle this release properly!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Best fighting game in our time!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this game well polished and introduces enough to make it feel perfect it also has the best story in any fighting game you will ever play. I have played both street fighter and mortal kombat for the last 35 years and I can honestly say this is the best mortal kombat in history and better the best fighting game of all time, and I am a huge street fighter fan! I always thought mortal kombat was second to street fighter and I have always treated it as such. But this game is the best, from graphics to gameplay to story and unlockables this game will have you hooked for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Story
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Loved it so much bought the collectors edition as

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this edition, went home played the story for a few hours, loved it, went back and bought the collectors edition.Just feel this edition could of been cheaper,Should be $89 not over $100

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing on PS5!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! I picked up my Premium Edition and free steelbook within 10 minutes! Love the graphics and the upcoming DLC content is going to be awesome!! Now it's time to scrap!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    Fun to play, but too dependant on internet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gameplay is super fun but the game's overall reliance on an internet connection holds it back for someone like me who has cannot afford it. Without a connection, you cannot level up, unlock cosmetics, or even use several Kameos. NRS makes seome fun games but they really need to become less dependant on internet stuff. If you don't have internet, I can't recommend it. However, I understand most people these days do have it, in which case you should indeed play this game.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 4 out of 5 stars

    Great game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Great game decent story for pickup! Con: horrible shipping practice for both the game and steel book (came separately) no bubble wrap in either boxes

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    MK1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game! I preordered the premium addition and the Best Buy staff was very efficient when picking up MK1. All around a good experience and haven’t stopped playing since.

    I would recommend this to a friend