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Customer Ratings & Reviews

Your price for this item is $32.99
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The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 689 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the AC Dual-Band Wi-Fi Router with 16 x 4 Modem's ease of use and performance. Many appreciate its convenient modem/router combo and the strong signal it provides throughout their homes. Positive feedback also highlights the router's compatibility with various internet providers and its affordability. The setup process is frequently praised for being quick and simple.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 689 reviews
  • Rated 5 out of 5 stars

    Modem/ router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this brand before, so I went with the same one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible compatibility with Xfinity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but trouble with this modem since day 1. I constantly get T-3 timeouts no matter what. I've had Xfinity at my house to replace everything outside of the modem itself 3 times now, and have even sent this modem back for an exchange. The Arris surfboard I had before this never had any issues, so it's got to be the modem itself. I definitely plan on looking into something else soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for non gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this modem router combination for a little over a month now. Everything works great except for Call of Duty on my PlayStation. I guess this particular brand doesn’t work with Activision so now I have to buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent usb cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent one with long term duration useful cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I had to do was call the cable company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately had to return - did not work with X-Finity even though the box said this was an approved provider. Had cable installer on-site and could not get past the key code.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by Comcast so we wouldn't have to rent one. The signal strength isn't as good as I thought it would be for the price point.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK if you have a few devices connected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from Motorola, it does a good job but it becomes a little bit unstable when more than 3 devices are connected to the 5G...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An OK Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much happy with the router. It does drop connections and times i have to restart to make it work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad, But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good router. No issue other than the fact it does not have a phone jack and therefore not compatible with the Xfinity service I had to switch to. Recommend if have FIOS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not getting download speeds advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet plan is 150 mbps. I can only get an average of 60-70 mbps with this router/modem. Have checked with ISP. No problem on their end. Not very impressed with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It drops internet signals.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This moderm drops internet signals sometimes. The moderm is not great for streaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem which was supposed to be an upgrade over the current one I have performed less in terms of signal connectivity. Consequently, I had to return it .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nope

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this 2 in 1. Very weak wi-fi range

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Losing Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's working, it's fine, but lately (a month after purchase) I've been losing my Internet connection. I have Wi-Fi, but no internet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really give it a fair review- this product did not work with our internet service, so I can’t recommend or not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having non stop issues with this item since I purchased it. Had to consult with Geek squad already.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is alright. I had to get a new one because after a year of having it. It broke. Oh well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's still in the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it. Was able to get my older one working right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask me in a year if product works as advertised. Purchased it in an effort to cut the cord with cable company.

    No, I would not recommend this to a friend