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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 160 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Rated 5 out of 5 stars

    great phone, fast and takes great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Droid Maxx and am very happy with the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone to have love all the features and services is awesome everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motorola droid turbo has met my needs and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new droid turbo. because its what i wanted in a cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific price, excellent service, knowledgeable service workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old phone! Would recommend this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cross over seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I would buy another one if I needed a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an awesome deal on the latest and greatest from motorola

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had droid razor before this is just like it easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Cool Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my phone, it's my fiance's and he Loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It's great for music and texting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, great phone, great phone, great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BATTERY EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this phone for over a year now and it is awesome. I spent a lot of time on the phone, texting and talking and I am over the moon satisfied with this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    48 hours on one charge is what is advertised but the phone barely lasts 12 hours.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      The battery can last up to 48 hours, but it will vary based on usage and settings. Have you tried calibrating the battery? To do so, press and hold the power button for approximately 7 seconds until the device reboots > Plug it into the Turbo charger > Allow the phone to charge until 100% > Leave it on the charger for at least an additional 30 minutes. If that doesn't improve battery life, here are some tips for extending the battery life: http://www.verizonwireless.com/support/knowledge-base-117059/ MotorolaMobility

  • Rated 2 out of 5 stars

    bought 2 moto droid turbos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 2 moto droide turbos and one has a problem with automaticly shuting off in the middle of being on the phone.then the girl that was helping us sold us a plan for a 110.00 a month.then come to find out they ended up charging us 160.00.the girl was verry unoligable.i was verry much confused and disapointed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello verrydisapointed,

      I'm sorry to hear that you've been having issues with the phone. If you haven't already, I'd recommend giving support a call to troubleshoot your device.

      -Tom MotorolaMobility

  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay device. There is a lot of room for improvement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful battery life, fair amount of bloatware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 hours unplugged and down to 59%. Tried what Motorola Customer Care advised in other comment, it did not work. Fair amount of bloatware, coming from a Nexus Device this is a big con. 6 months in and still no Lollipop. Thought the pluses would outweigh the cons. They did not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More than a year in and I still love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been very reliable with great performance. Dropped it on tile floor and cracked the screen. Motorola had a program where you get one free screen replacement. Went to Best Buy and they gave me a new phone under this program. Bit of a nuisance getting everything moved to the new phone but better that shelling out $$$.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never worked right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn ring couldn't search always said no SD card. Took back they reprogrammed worked that day then quit working again. I took back went back to my droid razor .

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chrissy,

      It sounds like you have a bad SIM reader in your device. I'd recommend contacting support to see what options you have to get it replaced or repaired.

      -Tom MotorolaMobility

  • Rated 4 out of 5 stars

    Great fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was advertised great, I just had to have it. Wish screen was shatterproof. It is also a little harder to find a case for the ballistic version.

    I would recommend this to a friend