Customer Ratings & Reviews
- Model:
- PAUJ0001US
- SKU:
- 6514621
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Edge 2022 5G as a great value, praising its excellent camera quality, long battery life, and ample storage. Positive feedback also highlights its ease of use, lightweight design, and impressive performance for its price point. While some users miss the headphone jack, the overall experience is viewed favorably. The phone's 5G capabilities and wireless charging are also frequently cited as significant advantages.
This summary was generated by AI based on customer reviews.
SIM Card Size: Nano SIM, eSIM FALSE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One-star review only because the specs on the Best Buy page are incorrect or maybe I don't understand them. This phone is not eSIM capable. Otherwise, this is a great phone. However, if I had known it was not eSIM capable I would not have purchased it or any of the Motorola phones. I think only the Flip 2023 and the Edge+ 2023 are eSIM capable. If Best Buy fixes their website I would be happy to change this review to 5 stars. I am not going to return it as it is now all setup and I don't really want to argue the restock fee even though I have had it less than 48 hours.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mitch8, We are grateful for the time you took to write this feedback. We are incredibly sorry that you were not made aware that the Moto Edge 2022 5G is not e-SIM supported We will take this opportunity to improve our service together with our partner retailer. Once again, we apologize for the inconvenience. If you need more help you can drop us an email at [email protected]. We will be pleased to assist. -Belle
Motorola Edge2022
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall average, it drains fastly, it drains in 20 hours in normal use. Not very impressive camera.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, RSharma. We are sorry about the experience, and this is very unusual. It is something we'd like to know more about and get things right, as we stand by our product. Kindly write us an email at [email protected] and tell us more about what happened. We will surely help you there. -Belle
Worst motorola ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately nothing but problems with this phone, never had issues with my older Motorola's. Replaced my moto Zplay with this 2022 edge. the main issue i have is it wont stay connected to wifi without loosing connectivity (wifi network has no internet access) same problem with different wifi networks, home or away. no matter if its 2.4g or 5 or 6.. Once you loose connectivity, the system UI crashes if you open up your internet options and try to switch from wifi to network. the phone then reboots in a loop... tried all the different fixes i can find online except for factory reset. It seems im not the only one with this specific issue with no fix on the way...very frustrating i would stay away from this phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CJ1979, This is not the experience that we wanted you to have with us and we're sorry for any inconvenience this may have caused. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch
Avoid this model
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This had been a problem from day one and Verizon is no help. I bought it based on ratings, and this one is a lemon. Dings randomly, drops calls on a regular basis. Camera is fine, but not the quality product I was expecting. Will not purchase Motorola again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, PhotoGal. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed, I liked my z4 much better. Sometimes there really is a thing as too much tech.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EileenK, we're sorry to hear that you're having a concern with your recent purchase and that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at [email protected]. -Ythan
- Pros mentioned:Camera quality
Motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price enjoy the screen quality and how it sounds
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JordanM, We're glad that you gave us a very positive rating and that you're satisfied with the phone's price. We'd like to hear your story and share it with the Moto Edge community: https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en. We love to hear you from there. -Mitch
Kalayci
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good deal for us to buy. Overall guality is enough for my needs.
I would recommend this to a friendOk cell phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cell phone is ok for a temp phone , don't expect top notch stuff .
No, I would not recommend this to a friendI bought a cellphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.why are these things so expensive? sixteen remaining characters to fill.
I would recommend this to a friendMotorola edge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm learning to use it ,so far I like it I'm no to please with some of the fixtures but overall is Good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Calico, thank you for taking the time to reach out to us and leaving us a rating. Feel free to contact us if you have any concerns with the device. We'll be here to help you. -Ythan
Good, but no ESIM supportted.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good phone, the only remark is that it does not support ESIM.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sending us 3 stars, NataschaL. We appreciate you taking the time to share your feedback with us, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en. -Mitch
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is not very responsive. Sometimes having to tap 3 or 4 times.
No, I would not recommend this to a friendFragile screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone not rugged at all glass screen broke within week
No, I would not recommend this to a friendDoes not update, generic processor.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola promised updates for a few years. Phone comes with Android 12, Android 14 is out and the phone has not even gotten 13 not to mention very behind on security updates. Do your research and you will see many complaints about this phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We understand your eagerness to have the Android 13 update with your device PCDJ64. As we always mention, we don't have a specific timeline for the release of any update. Remember, updates are rolled out in phases and not all devices receive the update at the same time. However, we assure you that our team is working diligently to roll it out as soon as possible and this device is expected to receive the update. For other concerns, please send us an email at [email protected]. -Ythan
OK phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't have Wi-Fi calling. Camera is underwhelming
No, I would not recommend this to a friendNo 5G w AT&T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would normally give this phone a much better review. Motorola dropped the ball on this one. First off Great phone. My problem begins with not being able to utilize 5G, with AT&T. Hopefully they will have a fix soon, the speed at LTE is disappointing.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jpinet, we're sorry to hear about this experience with not being able to utilize the 5G. Have you verified from your carrier that this has something to do on their end? Did you transfer a SIM from an existing phone? Are you using a 5G SIM card? You may try to follow the steps provided on this link https://en-us.support.motorola.com/app/answers/detail/a_id/150982/~/reset-network-settings---motorola-edge. For other concerns, please send us an email at [email protected]. -Ythan
My wife like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good phone. Limited stock at a few stores(15 miles away) and no protective cases in stock. My wife likes it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Paul. We are happy to hear that your wife is satisfied with her new Moto Edge 2022 phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en. -Mitch
Probably a good phone, bad return policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features, but the phone came broken. (the internal compass is defective) and I wasn't allowed to return it. so I had to buy another phone while I ship it off to Motorola for repair/replacement.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bestpilot, We appreciate you bringing this to our attention. Despite the concern you have that the camera is broken, we're glad to hear that you like the phone's features. Did you contact the seller? We are interested in learning more about this and will sort it out. Please send us an email at [email protected] so that we can assist you further. -Belle
Awful overall. No charger. Buggy.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sensitivity, freezes a lot, buggy, slow, dropped calls both on 5g network and while using wifi. Should of learned my lesson from my last Motorola. Never again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, ChristopherS. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch
BEWARE: Faulty hardware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE: This device has hardware issues that cause the phone to TURN OFF RANDOMLY. It is a good device on paper and on the price tag, but it is not reliable due to it shutting down unexpectedly, specially with advanced wifi functions running. Apparently Motorola hasn’t addressed the problem for a year as there is no fix for it yet (or probably there is no possible fix). Spend your bucks wisely and avoid buying it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi gaboxl42, We appreciate your posting. We are sorry to learn that you are experiencing problens with the phone. We want to check this feedback further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and help you. -Belle
