Customer Ratings & Reviews
- Model:
- PAUJ0001US
- SKU:
- 6514621
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Edge 2022 5G as a great value, praising its excellent camera quality, long battery life, and ample storage. Positive feedback also highlights its ease of use, lightweight design, and impressive performance for its price point. While some users miss the headphone jack, the overall experience is viewed favorably. The phone's 5G capabilities and wireless charging are also frequently cited as significant advantages.
This summary was generated by AI based on customer reviews.
Short battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually the phone is very good the main disadvantage is that the battery life is extremely short..i was going to return but the time for returning was over
No, I would not recommend this to a friendGlitchy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this phone. It wouldn't sync with my Garmin watch and apps worked intermittently. It was difficult to turn "on," the button had to be held down for a long time. Best Buy doesn't service Motorolas so I took it to AT&T, consulted with Garmin and with UbreakIfix. They couldn't help so I hired an IT person who determined that the problem was the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tvwatcher, We appreciate your taking the time to report this to us, and we're sorry for any inconvenience this may have caused you. It is something we'd like to know more about and get things right, as we stand by our product. Kindly write us an email at [email protected] and tell us more about what happened. We will surely help you there. -Belle
Phone stopped working after 2 months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had Motorola phones before and it hasn't been an issue. This one decided that it won't place calls of send texts anymore, even though it thinks it has service after 2 months. Warranty options will leave my wife completely without a phone for at least a week so will probably eat the loss and buy something else. At least it was heavily discounted.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeffC. We're sorry to hear about your experience. Our goal is to make our customers feel satisfied and to provide a positive experience. We want to try to help. Please email us at [email protected] and tell us more about this. We will be glad to help you from there. -Belle
Exchanging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone at first but all the sudden my phone likes to mute itself and calls drop randomly even though I have perfect service. And battery is mediocre
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RichardB, We value your feedback and we apologize that you had this experience. We'd like to help. Can you check if your software is up-to-date? Go to Settings > System > Advanced > System Updates. We would like to check it further, as we stand behind our product. Please write us an email at [email protected] so we can assist you.-Belle
Bad phone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good phone!!!! Gps freezes, apps freezes, phone just freezes
No, I would not recommend this to a friendToo Hot To Handle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back of the phone heated up so quickly i was afraid to keep it on....i assumed it was due to a faulty battery
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for bringing this to our attention, Customer. We understand that this could be worrying, and we apologize for any inconvenience caused. It's normal for phones to get hot when too much power is used, but they shouldn't get hot enough to cause danger. We recommend turning off the phone occasionally for it to cool down. You may check this link to know how often our phones get warm or hot: https://www.youtube.com/watch?v=qtHGbkcJfgM&feature=youtu.be. If you need more help, you can drop us an email at [email protected]. We will be pleased to assist. -Belle
not what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new phone for my elderly mom. This was said to be similar but it is too different for her to use.
I would recommend this to a friendGood Phone for half the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like motorola phones. This edge is better than the old one. I like the fact that the edges are not round now and you can put a screen protector on it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for sharing your experience with us Annabanana, we're really grateful
to know that you love our Moto devices. To know more about the feature of your phone follow us at
https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en.
We'll be there to help. -Ythan
Not an edge Style Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually Edge Style phones have a rounded sides, this one doesn't. Previous model of Moto Edge had rounded edges better camera with 15MP more than this phones 50MP. Quality wise not worth it's price! Awful phone I wasn't explain what this phone looked like since it was an exchange and it was not worth our time. We ended up paying $45 restocking fee and got a Samsung s22 better camera for sure.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Veneno521, We're sorry to hear that you are not happy with your purchase. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch
it's okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good in terms of price but not satisfactory in terms of camera performance
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Priyanka, Thank you for purchasing our product and for sharing your feedback. We're sorry that the phone's camera won't focus well. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be happy to help. -Mitch
SoftwareUpdates are lacking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats while charging no SD card not very bright screen
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Heat3lex, We're sorry to hear about your experience. Are you using the Moto charger that came with your phone? We would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch
Unreliable GPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some people have not been nice to me. I hope they get this phone. GPS is always lost. It likes to tell me it's fully charged at 80% and then tells me to disconnect the phone when I'm using Android Auto. Much prefer the Google Pixel phones.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello JayB. We apologize if our service did not meet your expectations. We value your feedback and would appreciate the chance to check it further, as we take pride in our products. Please feel free to contact us at [email protected] so we can assist you. -Belle
They need to commit to updating their phones.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung got updated to Android 14 before this got updated to 13 which will probably be its last update. Also they allowed AT&T to remove Wifi calling which is extremely annoying and anti-consumer. This will be my last Motorola product and I switched to T-Mobile.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, Joker64. We understand your frustration regarding the Android updates and the removal of Wi-Fi calling by AT&T. We apologize for any inconvenience this has caused you. Your feedback is valuable to us, and we'll make sure to pass it on to our product team for future consideration. Should there be any further inquiries, please do not hesitate to email [email protected]. -Mitch
Moto edge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it sooooooooooooooooooooooooooooooooooo much I
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Aputae, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with Bestbuy. You may join our Motorola - Edge 2022 community here: https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en. -Elle
Not satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied. Esim not supported as described specification.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Suresh, Thank you for posting, and we're sorry for the confusion. If you look at the phone specifications here: https://www.motorola.com/us/smartphones-motorola-edge-gen-3/p?skuId=979 It will show that the Moto Edge (2022) does not support an E-SIM and only supports a single nano SIM. If you have any additional questions, please contact us at [email protected]. We will gladly assist you. -Belle
Lofagirl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this phone because I will have to buy an adapter and a wall plug and also a sim card before use. I thought it was too much. And not a sale.
No, I would not recommend this to a friendStopped charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my new Motorola edge 2022 but today I noticed it was not charging. I tried different chargers that I backed up it didn't work. I am so upset now.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SevinjZ, we're sorry to hear that your device will not charge. have you tried to check on other wall socket and observe if there are any improvements using a diffrent charger. Have you tired plugging the cable charger to a desktop or laptop and see if it behave the same? You can also try to leave the charger on the device for few minutes nad wait untill the device recovers. For other concerns, please send us an email at [email protected]. -Ythan
Questionable network access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never really worked on the Verizon network. So I had to buy another phone from another carrier.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about that HardWorkingTexan. Though it says that the device is unlock and it should be working on any carrier. This is not the experience we want you to have. For other concerns or if you need help, kindly send us an email at [email protected]. -Ythan
phone won't pair with vehicle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently use a 4G Moto and wanted to upgrade to a 5G Motorola - this would be my third Motorola phone. Went to pick up the phone and copied all my info to the new phone. No issues. Big problem though - the phone would not pair with my vehicle - spent over two hour at Best Buy trying to get help but no one would provide any service. Had to return the phone and re-order a new one. If this one doesn't pair I will be returning and NEVER buy a Motorola phone again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GabrielaA, we're sorry to hear that you need to return the previous phone you bought from BestBuy since it won't pair with your vehicle. We are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. For other concerns, please send us an email at [email protected]. -Ythan
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheap in the hand, and straight out of the box phone was defective... I contacted Motorola immediately they had me factory reset it twice and it still would get stuck in boot up mode
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephP, we're sorry to hear that we are sorry that your experience did not match your expectations. We know how inconvenient getting a defective phone straight out of the box is, and we would like to have the opportunity to investigate your feedback further. For other concerns, please send us an email at [email protected]. -Ythan
