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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 569 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Edge 2022 5G as a great value, praising its excellent camera quality, long battery life, and ample storage. Positive feedback also highlights its ease of use, lightweight design, and impressive performance for its price point. While some users miss the headphone jack, the overall experience is viewed favorably. The phone's 5G capabilities and wireless charging are also frequently cited as significant advantages.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 569 reviews
  • Rated 1 out of 5 stars

    Unprofessional staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unprofessional worker has sent me completely different phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Faisal. I apologize for the situation you're having with your device. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    The phone says to unlock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am trying to use the phone , but it is asking me to unlock. Even though I got it as unlocked phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lerin, thank you for taking the time to reach out to us. We're sorry to hear that you found out that the phone is unlocked. Where you are seeing this from the device? Because as I can see on the phone description, this is an unlocked phone. Have you tried to reach out to your point of sale? For other concerns regarding your phone, please don't hesitate to reach out to us. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switchig off frequitnly and no charging backup, worst product

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi UdaykumarT,  We are sorry to hear that you had this experience and would like to apologize for any inconvenience caused. We stand by our products, and we want to investigate this further to ensure that you receive the appropriate assistance. Please send us an email at [email protected], and we will look into your concerns thoroughly and help you from there.  -Belle MotorolaMobility

  • Rated 2 out of 5 stars

    Motorola Edge 2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has software issues. I had to return it back to the store and ordered me a Samsung Galaxy s22+. The phone is a nice but software issues.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Edward, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further.
      Please send us an email at [email protected]. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone and Great Staff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Motorola Edge. It's fast, has tons of storage space, and long battery life. My old phone had none of these. When I had trouble getting my contacts to move across to the new phone, I went back to Best Buy. Their staff person had it all fixed in about 3 minutes. (Still not sure how he did it so quick). But That's Why I like shopping at Best buy as opposed to online. If I had bought it online, I would have had no one to help me with that simple problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 3 out of 5 stars

    It’s for a basic used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good but the google photo editing it’s not free you have to buy it from Google for $1.99 a month . The display is good and it’s very fast. Battery is good except it’s not water resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good phone for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very good! Battery life is excellent!The front camera is of average quality. I would like to update to Android 13.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    slimmer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is slimmer and lighter than my previous Motorola and it can be wirelessly charged.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user632543, we appreciate you for having our Motorola Edge 2022. We're glad you love the slimmer and lighter feature of the device. Thank you for choosing Motorola Mobility. You may follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile! Excellent battery life, and nice camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Does the job but a big step back from 2021

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is OK but not great at all. I would have given it 2.5 stars if I could have. It doesn't hook up well with Android Auto, drops calls everywhere outside of the city and the wifi connection is fairly poor at times. Not saying Motorola Edge is a bad phone but the 2022 is a definite step down from the 2021. Usually products get better as they grow but this was an absolute step back in quality. Good things are Battery life, screen size, streaming clarity and slim design. However, all of these things are overlooked due to its major downfalls.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LETSGOBLUE, We appreciate you sharing your feedback with us. We're happy that you find this phone good, although there are some experiences that did not meet your expectations. We are interested in learning more about this and will sort it out. Please send us an email at [email protected] so that we can assist you further. -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorpla Edge 2022 unlocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with phone. Veryneasynto transfer the information, and app over from old phone. Highly recommend the Motorola unlocked phones

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Unlocked phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice non-expensive phone. Comes unlocked so you can use any carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola Edge 2022

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid - priced phone for someone who doesn't need to spend $800 on the latest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    "Edge" has the edge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Good graphics and wonderful photos.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs... And the unit are amazing and blazing fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are grateful for the positive rating you gave us, WillieBernardo. We are happy to hear that the phone is meeting your needs. Thank you for choosing Motorola, and if you like, you can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great bargain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great for price and I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nothing to dislike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Not one complaint. Great battety life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cellphone I have a fold Z3 Samsung and iphone 13 pro Max . just in case someone will think I don't know the difference between top cellphone and mid price cellphone I can say you won't get disappointed getting this cellphone.Motorola is bringing good options to the market.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChristianG, We truly appreciate your effort to write your review and thank you for the perfect rating. We are so grateful that you are happy with your purchase and with the phone's performance. We are dedicated to deliver a good product and continue to meet your expectations. Please follow our official Motorola community page here.Https://forums.lenovo.com/t5/edge/bd-p/edge_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    A little Edge on my old One.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Motorola Edge 2022 to replace my Motorola One. I'm very satisfied with Edge. I feel that processor is a better one and I hope that the WiFi receiver will also be an improvement.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your positive feedback, Larry74. Thank you for choosing this phone and we ensure that all of our products have high quality that you can enjoy using. Thanks for trusting Motorola. If you're interested you can join our official Motorola online community page: https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Moto phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the speed and look of the phone. Glad I went with this make and model. Still figuring everything out.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your positive feedback, ShawnnaY. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en. -Mitch MotorolaMobility

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