Customer Ratings & Reviews
- Model:
- PAUJ0001US
- SKU:
- 6514621
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Edge 2022 5G as a great value, praising its excellent camera quality, long battery life, and ample storage. Positive feedback also highlights its ease of use, lightweight design, and impressive performance for its price point. While some users miss the headphone jack, the overall experience is viewed favorably. The phone's 5G capabilities and wireless charging are also frequently cited as significant advantages.
This summary was generated by AI based on customer reviews.
Decent phone great battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone but I'm having Bluetooth issues,my headset gets static after about 15 minutes I can turn the Bluetooth connection off and back on and it's fine for about 15 minutes
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you got a Bluetooth concern on your device user386692. Let me help you with that. Let's reset the network settings of your device. This will revert your phone's network-related settings to the original state. It wipes saved Wi-Fi connections, Bluetooth devices, and VPN configurations on your phone. Everything must be set up from scratch.
Go to Settings > System > Advanced > Reset Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. Touch RESET SETTINGS. Let us know how it goes. -Ythan
Same issues with 4 phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had four of the Edge 2022 (2 for me, 2 for my wife) that i got from Spectrum. The first two from a Spectrum store, the other two from Motorola as replacements. All four had the same issues: apps freezing, spontaneously lock up or shut down or restart, not connecting to WiFi when reentering the house, and a message that UI System not responding. I've been happy with Motorola in the past and see all the positive reviews for this, but that's not been my experience with the 2022 model. I don't know if it's because they were locked to Spectrum or not. Now I'm using an unlocked Edge 2021 with no issues yet.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, Patrick. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Are you using the Moto charger that came with your phone? Does your Moto Edge 2022 phone have the latest software? Go to Settings> System > Advanced > System updates. Have you checked if all of your apps are updated? Go to Google Play Store> Menu> Manage apps & device> Updates available> Update all. Please send us the details via email at [email protected]. We'll wait for you there. -Mitch
Cant get speed using hotspot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone to use 5G and hotspot for my laptop. But I has issues in hotspot. I can't use internet at all. Very poor speed when I try to use the internet with my laptop. I checked the settings But It didn't work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Masud, We appreciate you taking the time to report this to us, and we're sorry for any inconvenience this may have caused you. We would like the opportunity to investigate your feedback further and sort this out. We would suggest you reset your Network settings. Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, Mobile, and Bluetooth. Let us know if this helps by sending us an email at [email protected], and we will help you from there. -Belle
Biggest reason im returning, No 5G on At&t.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest issue I had with the phone is no 5g support on At&t. Second issue, slow start up and too much bloatware. Even after removing the bloatware that it allowed, its still slow on start up. Also, the body is smaller than Im used too
No, I would not recommend this to a friendBUYERS BEWARE!!! Absolute Crap!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit certainly sounds good Or so I thought?! But it does have apps and other unwanted Junk that simply CAN NOT be deleted or removed! This according to 2 Reps who barely spoke English and understood even less!! BUT the biggest draw-back is you Can't transfer data or pics, etc. No 'Smart Switch' like on my Galaxy... However, the awesome geeks at Geek Squad said they 'Thought" they could do this for me. This for an addition 40 to 50 bucks, such a deal!! Honestly, I couldn't wait to get rid of this thing and buy a Real Phone!! BUYERS BEWARE...!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi sean2you, we're sorry to hear that your experience with the phone didn't match your expectations. Are you pertaining to the pre-install applications from BestBuy? On transferring data/files you may try to follow the steps provided on this link at https://en-us.support.motorola.com/app/answers/detail/a_id/173738/p/11319/kw/transfer%20files. For other concerns please send us an email at [email protected]. We'll be there to help you. -Ythan
Limited Wifi Calling support, a full stop for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support Wifi Calling on Mint or any other Tmobile MVNO as far as I can tell from forum posts. Makes this effectively useless vs my OLD moto G6 with the same simcard and account. If Wifi calling is important to you, find a definitive answer whether your carrier is supported. As far as I can tell there's no where the average person could find this in the specs. What an absurd function to not fully implement by Motorola.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ArstotelisC, we're sorry to hear about this. Please note that our devices will only support Wi-Fi Calling on carriers that choose to support that feature. Carriers require certification for phones to get Wi-Fi Calling or any other IMS service. If that would be the case, we advise you to download a third-party app instead from the Google Play store. For other concerns, please send us an email at [email protected]. -Ythan
Check store price before you buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with customer service at Best'Buy store helping me set up new phone. I purchased on line a new Motorola edge 2022 for $399. After store pickup they were selling same phone for $349. My loss.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, User199389. Glad that you had a smooth transaction with BestBuy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en. -Mitch
Unhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was defective and I was still charged the restocking fee. I am not happy with Best Buy at all.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeanneS, We appreciate your taking the time to report this to us, and we're sorry for any inconvenience this may have caused you. We'd like to investigate this feedback, and are interested in learning more about it, and will sort it out. Please send us an email at [email protected] referring to this post, so we can look into it more thoroughly and help you more effectively. -Belle
Hk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly ever get 4bar reception. Lot of missed calls.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi user773767, We appreciate your posting. We are sorry to learn that you are having trouble receiving phone calls. We want to check this further because we stand behind our products and help you with this. Please send us an email at [email protected] so we can look into it more thoroughly and help you more effectively. -Belle
