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Customer Ratings & Reviews

Your price for this item is $150.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 316 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the edge 2023 256GB (Unlocked)'s camera quality, battery life, and ample storage. Many appreciate its ease of use, lightweight design, and smooth performance. While some users found cases difficult to source, the overall positive feedback highlights the phone's value and features. The attractive design and large screen also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-316 of 316 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality. Excellent price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality phone and the screen is great. Good quality for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear you're pleased with the quality of the phone, BrendaC. A great screen is a big plus when it comes to enjoying your device, and it's fantastic to hear that you find it to be good quality, especially considering the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone on good price. Open box but still really looks like never been opened.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user475991! We truly appreciate your positive feedback and we're thrilled that you've chosen Motorola as your device provider. Don't forget to check out our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_2023_en. It's a great place to connect with fellow Motorola enthusiasts! -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely worth the money. A good phone for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great phone the display is amazing the sound good super fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that you love the features and specifications of your new Motorola device CesarC, thanks for sharing this experience with us. We're always here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great, camera is clear and phone overall amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto edge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best phone I've owned so far. I miss my stylus but I've gained a better comanin. Needless to say I'm happy I've been on the motorola train since 2017

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Userisdankaf, Thank you for your kind words and for being a loyal Motorola customer since 2017! We're thrilled to hear that the device has exceeded your expectations and that you've found it to be the best phone you've owned so far. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone features and quality is excellent! I was sceptical about Motorola phones, but it exceeds my expectations. I highly recommend it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ErcilioN, Thank you so much for sharing your positive experience. We're thrilled to hear that you find the phone's features and quality to be excellent. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    No regrets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it, product is simply amazing. I brought it as a gift for my sister and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Motorola

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone, but I needed Wi-Fi Calling and this phone does not support that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty good so far. I was in need for a phone because my old phone was damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to make it better...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to make it better would to be to have more protective cases for it (it was hard to find proctective cases).

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, User519034. We appreciate you taking the time to give us feedback, we'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto Edge page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Happy wife happy life!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife and she loves it, that's all that matters. We have always been a motorola fan

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone for your wife, MarkO. We are thankful for your trust and that you chose Motorola. It is also overwhelming to hear that your wife is happy with the phone's functions. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, availability, processing, ease of pickup flawless...I'm glad best buy still around Syracuse NY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J.arcia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone quality speaker and graphics. I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery seems to drain quicker than advertised, maybe open item product drawback?

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that you were not satisfied with the battery performance of your device MukundC. May we verify if you are using the original Motorola charger that came with the device? Have you tried to use a different cable charger and observe if it behaves the same? Can you check if you are using the latest software version of your device? To check this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. I encourage you to restart also your device to eliminate all the running apps on the background. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    They didn't even ship the right phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the fault of the product, it's the fault of Best Buy's failure to correctly send me my phone. I ordered this phone as an open box online, and I was given a completely different phone and I was out $300+. I got my refund after I sent it back. I tried to trade it in, instore and was turned away because of the policies they have in place. They had my phone, but because I didn't buy that phone instore, they couldn't do anything for me. Also the callcenters are horrible and it took about 5 people to finally tell me what needs to be done. I will never shop or purchase another thing at best buy. Enjoy the $400 I gave you 4 years ago for my last phone, cause I'll never buy one again after this experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to hear that your recent purchase didn't meet your expectations, JoshuaG. We strive to provide a better experience for our customers, and we hope you'll consider giving us another chance in the future when you decide to upgrade to another Motorola device. Your feedback is valuable to us. -Ythan MotorolaMobility