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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 296 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the edge 2024 256GB (Unlocked) for its overall performance, camera quality, and battery life. Many appreciate the fast processor and ample storage space. The phone's lightweight design and portability are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 296 reviews
  • Rated 4 out of 5 stars

    Motorola Edge 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is pretty solid. Responsive and durable with a case of course. Very customizable with plenty of options to personalize.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TRICKYJ80, Thanks for the great feedback! We're glad to hear you're enjoying the phone's responsiveness, durability (especially with a case), and all the customization options. It's great to know it's working well for you. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Edge 2024

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and sleek design highly recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrandonC, We're thrilled to hear that you love the responsive performance and sleek design of your phone. Your recommendation means a lot to us! If you have some time, you may want to take a look at our Moto Edge community here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A computer in my pocket

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the phone for shopping, investing, watching videos. The only thing the phone won't do is housework.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Calvin, Thank you for the fun feedback! We’re glad to hear your phone is helping with shopping, investing, and entertainment. If only it could handle the housework too! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for personal use I used it battery life so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best cell phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers very good features and an excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as deal of the day for son’s birthday. So it was a great price. My son really likes the video capabilities.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dadd, We’re glad to hear you found a great deal and that your son is enjoying his new phone—especially the video capabilities. We hope it made his birthday even more special! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. Staff very helpful and friendly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KennethC, Thank you so much for your wonderful feedback! We're thrilled to hear you're happy with your new phone and that our team was able to assist you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Super Awesome Motorola Edge 2024 Happy Customer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola edge is a Quality cell phone it doesn't Heat like the Samsung Galaxy SPF 25! I like it and I went back to Best buy and exchange the Samsung I had Purchased for The Motorola Edge it's a Genius phone and works awesome!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! We're thrilled to hear how much you love your phone, PatriciaH. It's great to know it's delivering the quality and performance you were looking for. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for what I need. Best Buy was great to work with.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're thrilled to hear that the Motorola Edge 2024 is meeting your needs. It's great to know that you had a positive experience with Best Buy as well. We designed the Edge 2024 to offer a powerful and streamlined experience, and we're glad it’s working well for you. If you have any questions or need further assistance, don’t hesitate to reach out at: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and quick. Wish it had a headphone jack. Volume control is absent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LawrenceM, Thank you for your feedback! We're glad to hear you find the phone easy to use and responsive. We appreciate your comments about the headphone jack and volume control. Your input is valuable and helps us continue improving our products. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Moto EDge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, and the device is much faster than I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good only if the screen was a little bigger it would be better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone not received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a Motorola Edge 2025 and received an empty small envelope not large enough to hold a phone and Best buy is refusing to refund or resend the phone. I went in person to the West Nyack store and they agreed that a phone wouldn't fit in the envelope but couldn't issue a refund because it was ordered on line. Best buy claims the order was fulfilled because a package was delivered. Meanwhile they have my $487.68. I will never do business with Best buy again. They use a third party shipping company (shipt) which is not insured. Ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaryM, We’re very sorry to hear about the issue with your order and the challenges you’ve faced with Best Buy’s customer service. While Motorola does not control third-party retailers or their shipping policies, we understand how frustrating this situation must be. We recommend contacting Best Buy’s corporate customer support directly and providing all your order and delivery details for further escalation. -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wasn’t for me, especially for scrolling, which I do a lot of and a couple other things

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Thank you for your feedback. It sounds like this phone didn’t quite fit your needs, especially for heavy scrolling and certain tasks you use often. Everyone’s usage is different, so it’s helpful to know which features may not perform as well for more intensive activities.To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Time to get back to flagships Motorola!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola continues to disappoint with these nice phones with mediocre chips in them. Too slow and laggy to even use Android Auto. Returned.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi slcmatty, We’re sorry to hear that the phone didn’t meet your performance expectations, especially with Android Auto. Thank you for sharing your experience—it helps us understand where improvements are needed. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    My new phone)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this phone! It does everything expected!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KaterynaP, Thank you for your positive feedback. We're happy to hear the phone is meeting all your expectations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos MotorolaMobility

  • Rated 2 out of 5 stars

    Motorola won't stand behind product statement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good, but NOT water resistant, and not per Motorola's product description. Motorola specifies this phone to be: IP68 rated which means "total protection against water ingress, up to and including complete submersion below one meter and for more than 30 minutes." Their website even says "Exposure to conditions beyond this rating are not covered by warranty." ... which implies that situations within this spec, should be covered? However, Motorola will not stand behind this specification. My phone was briefly covered by approx. 3 inches of water for a few seconds. (Well within the IP68 standard.) But Motorola says this is not covered under warranty, and even their escalation team says they will not stand behind their product statement. - Buyer Be Warned (I had this phone for 4 months.)

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JonJ, Thank you for taking the time to share your experience. We're sorry to hear about the issue you've encountered and understand how frustrating this situation must be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good Battery, terrible features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags constantly. Can't receive phone calls half of the time and when you pick up, you can't hear the other side. Camera takes a full 5 seconds to boot up. Motorla makes abysmal phones. Only redeeming feature is its battery life. You can leave it uncharged for two days.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dingaling, We're truly sorry to hear about the performance issues you've experienced with your device. What you’ve described, frequent lag, call audio problems, and slow camera response, is far from the standard we aim to deliver, and we understand how frustrating this must be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    double my memory at a go broke price for store, grippy back for almost no need for a case

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MIKEY, We're so glad you’re enjoying the extra memory at such great value and yes, that grippy back is a game changer! It’s great to hear you're finding the design practical and premium without even needing a case. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Upgrade from moto g5 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster. Easy to transition from previous phone to this one

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gibbs, Thank you for your feedback. We’re glad to hear the transition to your new phone was smooth and that you’re enjoying the improved speed. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility