Customer Ratings & Reviews
- Model:
- PB0T0003US
- SKU:
- 6580484
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, camera quality, and battery life of the edge 2024 256GB (Unlocked). Many users find the phone to be fast and appreciate the ample storage space. The phone's lightweight design and portability are also well-received features.
This summary was generated by AI based on customer reviews.
Motorola Edge 2025 256
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cell phone is slow to connect to web sites. I haven't tried to play games so I have no comment on that part.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrendaB, Thank you for your feedback. We’re sorry to hear your phone is slow to connect to websites. To help improve this, you might try restarting your phone and checking your network settings.If the problem continues, please feel free to reach out to us at [email protected] so we can assist further. -Mitch
Motorola edge 2025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is super awesome, it has a lot of cool features. I would definitely recommend it to friends and family. I would definitely buy again when needed.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rocroc, We’re thrilled to hear you’re enjoying all the features of your phone and would recommend it to others. Thank you for your kind words and for being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch
My Motorola -edge 2024 phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Motorola - edge 2024 phone because of my previous good experiences with Motorola phones and the very good offering price. My new phone was easy to set up and is working well.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JonC, We’re glad to hear you chose the Motorola Edge 2024 based on your positive past experiences, and that it’s been easy to set up and is working well for you. We appreciate your continued trust in Motorola. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos
- Pros mentioned:Overall performance
Excellent phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone for the price perform well and not issues.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive feedback, Alxr. We're thrilled to hear that you're enjoying your phone and that it's performing well for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Cheaper alternative to Apple and Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my wife, whose previous phone was a Motorola, but got damaged (camera lenses cracked. But she liked the phone otherwise, so I got her this new one.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MICHAELT, Thank you for sharing your experience! We're glad to hear your wife enjoyed her previous Motorola enough that you chose another one for her. We hope this new device serves her even better! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos
I'm heck out Moto
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great phone. Still learning things on it and it has different features my other phone didn't have, of which I like. It's slim and light weight Easy to use I would recommend checking it out if you're in the market for a new phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KayeM, We're thrilled to hear that you're enjoying your new Moto phone and discovering all the great features it has to offer. It’s awesome that the slim, lightweight design and ease of use are standing out for you. We appreciate your recommendation! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Motorola edge 2025
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good phone not so thrilled with it being so thin it's hard to find a thicker type phone case to give it some bulk factor
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AmbreR, We’re glad to hear you’re enjoying your phone. We understand that finding the right case can be challenging with thinner designs, and we appreciate your input. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch
The Motorola Edge Battery Burst into Flames
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a $199 Motorola Edge phone on November 25, 2025 along with Geek Squad Protection. On December 2, 2025, the phone’s battery failed catastrophically. It began shooting flames from the side, destroying the phone, case, and screen protector. I returned to the store the same day. Despite having the protection plan, I was charged $45 for a replacement device. Within three weeks, the replacement phone developed another failure and would not charge beyond 10 percent. At that point, the support process became a loop. The store could not locate my protection plan and sent me to Geek Squad support. Geek Squad confirmed the plan and sent me back to the store. The store then told me they do not replace Android batteries and instructed me to file a repair or replacement claim instead. I filed the claim as directed. The insurer, Assurant, informed me they could not provide a replacement because Motorola has discontinued this model (makes sense, spontaneous combustion is not a good quality in an electronic product). I was then told my only option was a “buyout.” To receive compensation, I was instructed to pay Assurant $218 in order for them to reimburse me. Repeated attempts to reach Assurant by phone ended with the automated system disconnecting the call each time. I am just going to go back to an Apple device. I would not recommend this or any Motorola product to anyone in good faith after this experience. I would also recommned purchasing electronic products from Amazon or the manufacturer, as Best Buy is an impediment to getting repairs done. I also notice that the prices are less when you go directly to the source, so I'm not sure what value Best Buy adds.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoeW, We’re sorry to hear about the experience you’ve had with your phone and the difficulties you encountered with replacement and support. Safety and reliability are top priorities for us, and we take situations like this seriously. Since your device was purchased with a protection plan through Best Buy and handled by Assurant, we recommend continuing to work with them for reimbursement and replacement options. If you encounter further challenges, please send us an email at [email protected]. We'll be there to help. -Mitch
- Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my phone. Sells guy was helpful. Ordered a case. I love it also.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, RachelleF. We’re so glad to hear that you love your phone and that the salesperson was helpful in making your experience smooth. It’s great to know you’re also enjoying your case! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
- Pros mentioned:Overall performance
Moto Edge 2024
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and very sharp display. Upgrade from previous 2021 Edge.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, Kurt! We’re glad to hear you’re enjoying the fast performance and sharp display on your new device. It’s great to know the upgrade from your 2021 Edge is meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
- Pros mentioned:Overall performance
Motorola -edge 2024 256GB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far - working good- Migrated from a Samsung S10
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, DR83. We’re glad to hear that your new device is working well so far. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Good buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my daughter. She has several apps on it and takes lots of pictures. She is enjoying the purchase. Easy to connect to our phone plan. Used with AT&T.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AnnieM, thank you for sharing your feedback. It's great to hear that your daughter is enjoying the phone. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en - Kylee
- Pros mentioned:Battery life
Moto is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone for personal use I used it battery life so good
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, SyedF. We’re so glad to hear that you’re enjoying your phone, especially the excellent battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Moto Edge 2024
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive and sleek design highly recommend.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrandonC, We're thrilled to hear that you love the responsive performance and sleek design of your phone. Your recommendation means a lot to us! If you have some time, you may want to take a look at our Moto Edge community here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
one of the best cell phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It offers very good features and an excellent price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AndresM, We're thrilled to hear you’re enjoying the great features and value our device offers. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Great phone at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone at a great price. Staff very helpful and friendly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KennethC, Thank you so much for your wonderful feedback! We're thrilled to hear you're happy with your new phone and that our team was able to assist you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
- Pros mentioned:Overall performance
Motorola Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone for what I need. Best Buy was great to work with.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're thrilled to hear that the Motorola Edge 2024 is meeting your needs. It's great to know that you had a positive experience with Best Buy as well. We designed the Edge 2024 to offer a powerful and streamlined experience, and we're glad it’s working well for you. If you have any questions or need further assistance, don’t hesitate to reach out at: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Aria
- Pros mentioned:Processor speed
Moto EDge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value, and the device is much faster than I thought
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your amazing feedback, MoazzamS. We're so glad to hear that you’re enjoying the speed and performance of your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
- Cons mentioned:Size
too small in size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very small. i did not have display phone at store. so I bought directly without checking a sample display phone. this item is not eligible for free return. i need to loose some money if i return. so this is not a good purchase for me
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephpeterkumarA, We’re sorry to hear about your experience with your purchase. Since the phone was bought directly from BestBuy, we recommend contacting them to explore any options they may have regarding your order. They’ll be best positioned to assist you further. – Mitch
Motorola
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best brand that I’ve ever had. And price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FrancisM, Thank you for your feedback! We’re happy to hear you’re pleased with the brand and the great value it offers. Your satisfaction means a lot to us! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos
