Customer Ratings & Reviews

We're very sorry to hear about the issues you're experiencing with your phone. That’s definitely not the experience we want you to have. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Hi JimC, We’re sorry to hear that the phone didn’t meet your expectations and that you were disappointed by the restocking fee. We understand how frustrating that can be. While restocking fees are set by retailers, we appreciate your feedback and hope you’ll consider Motorola products again in the future. -Carlos

Hi LynnB, We're sorry to hear about your experience and that you had to return the phone. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. Hope you can give us another chance in the future. -Mitch

We're sorry to hear that these are happening on your phone, Jeff. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and we'll be there to assist. -Mitch

Hi EcknelP, We're thrilled to hear you love your phone. Thank you for the great feedback and for being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi Yoyo, We're sorry to hear about the concern you're experiencing with receiving text messages. We understand how frustrating this must be. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next > Apps > Messaging issues > Issues after switching from iPhone. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch

Hi PujanG, We're sorry to hear that your experience hasn't met expectations. That’s not the performance we want for our customers. We'd love a chance to better understand the problems you're facing. Please send us an email at supportforums@motorola.com, and we will be happy to help you. -Mitch

Hi Prasad, We're sorry to hear about your experience with BestBuy. While we don’t have control over their processes, we understand how frustrating this must be for you. If there’s a specific concern with your purchase or phone that we can help address, please do not hesitate to email supportforums@motorola.com. -Mitch

Hi Ari1979, Thank you for such an incredible review! We’re thrilled to hear that you’re loving your phone and finding so much value in its features. From the fast performance and long battery life to the gorgeous display and design, it’s great to know it’s exceeding your expectations at such a competitive price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi Stick, Thank you for your feedback! We’re glad to hear your phone is fast, responsive, and taking great photos. It’s also great to know you got it at a price that works for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi User938494, We're thrilled to hear you're loving your new phone! The elegant design and ease of use really make it stand out. Thanks for sharing your feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

We're delighted to hear you’re enjoying your Motorola phone! Thank you for your recommendation and support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos

Hi JayY, We’re so glad to hear you’re enjoying the Moto Edge series and its improved specs. We appreciate your insight about the reverse wireless charging feature and understand how important that was to you. We'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi AraceliG, We’re happy to hear that you find your phone simple, stylish, and easy to use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Thank you for your feedback, Good. We’re glad to hear you’re enjoying your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi BestBuySucks, We’re sorry to hear about your experience, and we understand how frustrating that must be, especially after your loyalty as a long-time customer. While we don’t have control over third-party retailer policies or pricing, we value your interest in Motorola and would love the opportunity to help you get the phone you were looking forward to. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch