Customer Ratings & Reviews
- Model:
- PB0T0003US
- SKU:
- 6580484
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, camera quality, and battery life of the edge 2024 256GB (Unlocked). Many users find the phone to be fast and appreciate the ample storage space. The phone's lightweight design and portability are also well-received features.
This summary was generated by AI based on customer reviews.
Great phone but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for a starter. Super slow though! But for the price it will work!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, JohnpM. We're glad to hear you find your phone to be a great option, though we're sorry to learn about the slow experience. Slow is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item, highly recommend. Very useful and high technology.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Maryam, Thank you for your feedback! We’re glad to hear that you find your Motorola phone useful and technologically advanced. We truly appreciate your recommendation and your support. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Super Awesome Motorola Edge 2024 Happy Customer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Motorola edge is a Quality cell phone it doesn't Heat like the Samsung Galaxy SPF 25! I like it and I went back to Best buy and exchange the Samsung I had Purchased for The Motorola Edge it's a Genius phone and works awesome!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow! We're thrilled to hear how much you love your phone, PatriciaH. It's great to know it's delivering the quality and performance you were looking for. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Phone not received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a Motorola Edge 2025 and received an empty small envelope not large enough to hold a phone and Best buy is refusing to refund or resend the phone. I went in person to the West Nyack store and they agreed that a phone wouldn't fit in the envelope but couldn't issue a refund because it was ordered on line. Best buy claims the order was fulfilled because a package was delivered. Meanwhile they have my $487.68. I will never do business with Best buy again. They use a third party shipping company (shipt) which is not insured. Ridiculous.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaryM, We’re very sorry to hear about the issue with your order and the challenges you’ve faced with Best Buy’s customer service. While Motorola does not control third-party retailers or their shipping policies, we understand how frustrating this situation must be. We recommend contacting Best Buy’s corporate customer support directly and providing all your order and delivery details for further escalation. -Carlos
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jesus was the best service provider! He went above and beyond!! And I love the new phone too
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaureenA, Thank you for sharing your positive experience! It’s wonderful to hear that Jesus provided exceptional service and that you’re happy with your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Kylee
Motorola Edge 2024
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is pretty solid. Responsive and durable with a case of course. Very customizable with plenty of options to personalize.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TRICKYJ80, Thanks for the great feedback! We're glad to hear you're enjoying the phone's responsiveness, durability (especially with a case), and all the customization options. It's great to know it's working well for you. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos
Battery capacity.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's thin. The battery is not staying long like previous versions.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi customer, Thank you for your feedback. We're glad you appreciate the thin design, but we're sorry to hear the battery life isn't meeting your expectations compared to previous versions. Battery performance can vary based on usage, settings, and background apps. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Don't buy this phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the last motorola phone I will ever buy. I previously had the Motorola Edge+ and I absolutely loved it until I accidentally cracked the screen. This phone is newer but has a less powerful processor and terrible battery life by comparison. It also has invasive adware called Glance that pops up on your lock screen displaying ads and turns itself back on once week even after you disable and uninstall it. It probably won't be long before I buy something else but it definitely won't be another Motorola. They are going to continue losing lifelong customers with ridiculous decisions like putting invasive adware on the lockscreen of their phones and not selling their flagship phone models with higher end processors on the US market. I'm really regretting my decision to purchase this and would not recommend buying this phone or any other new Motorola products.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JW88, We’re sorry to hear about your experience and understand your frustration. We appreciate your loyalty as a previous Moto Edge+ user, and we regret that this device did not meet your expectations in terms of performance, battery life, and the presence of Glance ads. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch
A computer in my pocket
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the phone for shopping, investing, watching videos. The only thing the phone won't do is housework.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Calvin, Thank you for the fun feedback! We’re glad to hear your phone is helping with shopping, investing, and entertainment. If only it could handle the housework too! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos
Perfect Budget Phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price/value ratio on this phone is unbeatable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JavierO, We’re glad to hear you find your Motorola device to be a perfect budget phone with great value. We appreciate your support and hope you continue to enjoy your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Deal of the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as deal of the day for son’s birthday. So it was a great price. My son really likes the video capabilities.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dadd, We’re glad to hear you found a great deal and that your son is enjoying his new phone—especially the video capabilities. We hope it made his birthday even more special! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos
Motorola Edge 2025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Motorola Edge 2025 256 gigabyte is exactly what I was looking for.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi David. We’re glad to hear the Moto Edge 2025 is exactly what you were looking for! Thank you for choosing Motorola, and we hope you enjoy your new device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and quick. Wish it had a headphone jack. Volume control is absent.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LawrenceM, Thank you for your feedback! We're glad to hear you find the phone easy to use and responsive. We appreciate your comments about the headphone jack and volume control. Your input is valuable and helps us continue improving our products. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch
Nice looking phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for basic Calls and Text. Personally I would choose another brand. But like i said good enough to call and text.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JHrdz, Thank you for your honest feedback. We understand that while the phone meets basic needs like calling and texting, it may not be the best fit for everyone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First impression was great. The screen is responsive, the quality of the picture is good and the size and feel are great. I still have to use it more to know more about it, but I can tell its a great value for the money.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your first impressions, MohammadA. We’re thrilled to hear that you’re enjoying the responsive screen, picture quality, and comfortable design of your phone. It’s great to know you feel it’s a great value for the money. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Motorola
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good only if the screen was a little bigger it would be better
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MMFF, Thank you for your feedback! We appreciate your suggestion regarding the screen size; it helps us improve. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Kylee
My new phone)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this phone! It does everything expected!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KaterynaP, Thank you for your positive feedback. We're happy to hear the phone is meeting all your expectations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos
- Pros mentioned:Battery life
Good Battery, terrible features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lags constantly. Can't receive phone calls half of the time and when you pick up, you can't hear the other side. Camera takes a full 5 seconds to boot up. Motorla makes abysmal phones. Only redeeming feature is its battery life. You can leave it uncharged for two days.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dingaling, We're truly sorry to hear about the performance issues you've experienced with your device. What you’ve described, frequent lag, call audio problems, and slow camera response, is far from the standard we aim to deliver, and we understand how frustrating this must be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.double my memory at a go broke price for store, grippy back for almost no need for a case
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MIKEY, We're so glad you’re enjoying the extra memory at such great value and yes, that grippy back is a game changer! It’s great to hear you're finding the design practical and premium without even needing a case. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Motorola won't stand behind product statement
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is good, but NOT water resistant, and not per Motorola's product description. Motorola specifies this phone to be: IP68 rated which means "total protection against water ingress, up to and including complete submersion below one meter and for more than 30 minutes." Their website even says "Exposure to conditions beyond this rating are not covered by warranty." ... which implies that situations within this spec, should be covered? However, Motorola will not stand behind this specification. My phone was briefly covered by approx. 3 inches of water for a few seconds. (Well within the IP68 standard.) But Motorola says this is not covered under warranty, and even their escalation team says they will not stand behind their product statement. - Buyer Be Warned (I had this phone for 4 months.)
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JonJ, Thank you for taking the time to share your experience. We're sorry to hear about the issue you've encountered and understand how frustrating this situation must be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
