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Customer Ratings & Reviews

$299.99
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Comp. Value: $549.99

Customer reviews

Rating 4.5 out of 5 stars with 384 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the edge 2024 256GB (Unlocked). Many users find the phone to be fast and appreciate the ample storage space. The phone's lightweight design and portability are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 384 reviews
  • Rated 5 out of 5 stars

    Nice employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy purchase, the employees were really sweet and knew about the product details.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words! We're glad your purchase was quick and easy, and it's great to hear our team was helpful and knowledgeable. We appreciate your support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Upgrade from moto g5 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster. Easy to transition from previous phone to this one

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gibbs, Thank you for your feedback. We’re glad to hear the transition to your new phone was smooth and that you’re enjoying the improved speed. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Beware Motorola edge 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have regular sized hands. You would have to turn the phone sideways to text on it and even then, it will hit multiple digits. The reviews I read were obviously promotions as this device cuts out and resets itself. 14 day return policy and RESTOCKING fee

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BarryR, Thank you for your feedback. We’re sorry to hear that the phone’s size and touchscreen experience didn’t meet your expectations and that you’ve experienced resets and cutouts. We understand how frustrating this can be, especially with return policies and restocking fees. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service excellent and I will buy at Best buy again and I would recommend them to anybody

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words, WayneW. We're glad to hear you had a great experience with customer service and that Best Buy delivered for you. We appreciate your recommendation and your support of Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good Value Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone, especially considering the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got to get used to it, after that I will be good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2024 Motorola Edge Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with lots of features; still getting to know my new phone.....great price too! Would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time to get back to flagships Motorola!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola continues to disappoint with these nice phones with mediocre chips in them. Too slow and laggy to even use Android Auto. Returned.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi slcmatty, We’re sorry to hear that the phone didn’t meet your performance expectations, especially with Android Auto. Thank you for sharing your experience—it helps us understand where improvements are needed. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone lots of features, very thin. I absolutely love it. I have a iPhone for business but my go to cell is the Motorola for everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile is working very well. Reliable, recommend to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cell phone. Nothing special except the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonP, Thank you for sharing your thoughts. We understand that value is important, and we’re glad to hear the price meets your expectations. If you ever need help, give us a holler or reach out to our official Moto E6 community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best budget phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buget phone with outstanding quality and features

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Agreatbuy, We’re glad to hear you’re enjoying your phone’s quality and features, especially at a great value. Your satisfaction is important to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greap purchace low price and they are nice cell! Have lot of gb

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're so glad to hear you're happy with your purchase. It's great to know you're enjoying the value, a low price, plenty of storage, and a device that meets your needs! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wasn’t for me, especially for scrolling, which I do a lot of and a couple other things

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Thank you for your feedback. It sounds like this phone didn’t quite fit your needs, especially for heavy scrolling and certain tasks you use often. Everyone’s usage is different, so it’s helpful to know which features may not perform as well for more intensive activities.To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device for the price, much easier to use than other Android phones, setup was a breeze

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear you're enjoying your device! It's great to know that setup was easy and the user experience has been smooth. Thank you for your feedback, and we appreciate you choosing us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 2 out of 5 stars

    Not worth the aggravation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and worked great for 2 months then the problems started. The battery life is half what it was when I first got it. For the last 2 weeks it has been randomly restarting whether I am using it or not up to 20 times a day every day. I have tried everything from deleting all my apps to a full factory reset and it is still restarting. I have had other Motorola phones and liked them very much. This is the first one to give me troubles like this and from what I have found, the edge 2024 is known for its issues. It is not worth the aggravation or the money.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Nothappy. We're sorry to hear about the concerns you’ve encountered with your phone and we understand how frustrating this must be. As we stand by our phones, we'd like to help get this sorted out. Please write us an email at [email protected]. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Shop the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, Delivery was great and as always I shop Best Buy! Been a customer for years. They have a great selection of products.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dj11, We’re so glad to hear that you’re enjoying your new phone and that the delivery experience was great. It’s wonderful to see your loyalty to Best Buy. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Functional , fast , good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in 24 hours , decent mid range phone . No issues with it so far

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CiaranG, We're happy to hear your phone arrived quickly and is performing well. It’s great to know you're enjoying the speed, battery life, and overall experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto edge 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice of middle end phone, I think it should include case in the box

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, CristianP. We're glad to hear you feel it was a good choice for a mid-range phone. We appreciate your suggestion about including a case in the box. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, and is sleek. User friendly. Definitely would buy again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DarlaA, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the sleek design, user-friendly experience, and overall performance of your phone. It's great to know you'd consider buying again. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

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