Customer Ratings & Reviews
- Model:
- PB0T0003US
- SKU:
- 6580484
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the edge 2024 256GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate the fast processor, sleek design, and lightweight feel, as well as ample storage and portability. Some customers noted minor software issues and expressed a desire for a slightly larger size. Overall, the phone seems to be well-received for its key features.
This summary was generated by AI based on customer reviews.
Nice phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone ,fancy nice color very cool.guys you buy this phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MdH1, We’re glad to hear you’re enjoying the phone and its design. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch
I am very pleased with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It feels solid and much better than I expected. It's been a nice surprise. I like it much better than my last phone samsung.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Buyguy, We’re glad to hear your new Motorola phone exceeded your expectations and that you’re enjoying it more than your previous device. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
- Pros mentioned:Processor speed
Moto EDge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value, and the device is much faster than I thought
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your amazing feedback, MoazzamS. We're so glad to hear that you’re enjoying the speed and performance of your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Great phone at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone at a great price. Staff very helpful and friendly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KennethC, Thank you so much for your wonderful feedback! We're thrilled to hear you're happy with your new phone and that our team was able to assist you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
one of the best cell phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It offers very good features and an excellent price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AndresM, We're thrilled to hear you’re enjoying the great features and value our device offers. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Cheaper alternative to Apple and Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my wife, whose previous phone was a Motorola, but got damaged (camera lenses cracked. But she liked the phone otherwise, so I got her this new one.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MICHAELT, Thank you for sharing your experience! We're glad to hear your wife enjoyed her previous Motorola enough that you chose another one for her. We hope this new device serves her even better! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos
- Pros mentioned:Overall performance
Motorola Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone for what I need. Best Buy was great to work with.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're thrilled to hear that the Motorola Edge 2024 is meeting your needs. It's great to know that you had a positive experience with Best Buy as well. We designed the Edge 2024 to offer a powerful and streamlined experience, and we're glad it’s working well for you. If you have any questions or need further assistance, don’t hesitate to reach out at: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Aria
Motorola edge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, no unnecessary frills, all of the features you need
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeraldR, Thank you for your feedback! We’re glad to hear the phone gives you exactly what you need without any unnecessary extras. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos
Motorola edge 2025
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good phone not so thrilled with it being so thin it's hard to find a thicker type phone case to give it some bulk factor
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AmbreR, We’re glad to hear you’re enjoying your phone. We understand that finding the right case can be challenging with thinner designs, and we appreciate your input. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch
Good buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my daughter. She has several apps on it and takes lots of pictures. She is enjoying the purchase. Easy to connect to our phone plan. Used with AT&T.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AnnieM, thank you for sharing your feedback. It's great to hear that your daughter is enjoying the phone. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en - Kylee
You may want to ask someone else.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This s my first smart phone, so I have nothing to compare it to. I haven't had a lot of time to play around with it and have trouble shutting it on and off. I'm probably not the one to ask about a review of this product.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, ThomasD . We understand that learning a first smartphone can take some time. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Don't buy this phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the last motorola phone I will ever buy. I previously had the Motorola Edge+ and I absolutely loved it until I accidentally cracked the screen. This phone is newer but has a less powerful processor and terrible battery life by comparison. It also has invasive adware called Glance that pops up on your lock screen displaying ads and turns itself back on once week even after you disable and uninstall it. It probably won't be long before I buy something else but it definitely won't be another Motorola. They are going to continue losing lifelong customers with ridiculous decisions like putting invasive adware on the lockscreen of their phones and not selling their flagship phone models with higher end processors on the US market. I'm really regretting my decision to purchase this and would not recommend buying this phone or any other new Motorola products.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JW88, We’re sorry to hear about your experience and understand your frustration. We appreciate your loyalty as a previous Moto Edge+ user, and we regret that this device did not meet your expectations in terms of performance, battery life, and the presence of Glance ads. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch
Phone not received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a Motorola Edge 2025 and received an empty small envelope not large enough to hold a phone and Best buy is refusing to refund or resend the phone. I went in person to the West Nyack store and they agreed that a phone wouldn't fit in the envelope but couldn't issue a refund because it was ordered on line. Best buy claims the order was fulfilled because a package was delivered. Meanwhile they have my $487.68. I will never do business with Best buy again. They use a third party shipping company (shipt) which is not insured. Ridiculous.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaryM, We’re very sorry to hear about the issue with your order and the challenges you’ve faced with Best Buy’s customer service. While Motorola does not control third-party retailers or their shipping policies, we understand how frustrating this situation must be. We recommend contacting Best Buy’s corporate customer support directly and providing all your order and delivery details for further escalation. -Carlos
The Motorola Edge Battery Burst into Flames
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a $199 Motorola Edge phone on November 25, 2025 along with Geek Squad Protection. On December 2, 2025, the phone’s battery failed catastrophically. It began shooting flames from the side, destroying the phone, case, and screen protector. I returned to the store the same day. Despite having the protection plan, I was charged $45 for a replacement device. Within three weeks, the replacement phone developed another failure and would not charge beyond 10 percent. At that point, the support process became a loop. The store could not locate my protection plan and sent me to Geek Squad support. Geek Squad confirmed the plan and sent me back to the store. The store then told me they do not replace Android batteries and instructed me to file a repair or replacement claim instead. I filed the claim as directed. The insurer, Assurant, informed me they could not provide a replacement because Motorola has discontinued this model (makes sense, spontaneous combustion is not a good quality in an electronic product). I was then told my only option was a “buyout.” To receive compensation, I was instructed to pay Assurant $218 in order for them to reimburse me. Repeated attempts to reach Assurant by phone ended with the automated system disconnecting the call each time. I am just going to go back to an Apple device. I would not recommend this or any Motorola product to anyone in good faith after this experience. I would also recommned purchasing electronic products from Amazon or the manufacturer, as Best Buy is an impediment to getting repairs done. I also notice that the prices are less when you go directly to the source, so I'm not sure what value Best Buy adds.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoeW, We’re sorry to hear about the experience you’ve had with your phone and the difficulties you encountered with replacement and support. Safety and reliability are top priorities for us, and we take situations like this seriously. Since your device was purchased with a protection plan through Best Buy and handled by Assurant, we recommend continuing to work with them for reimbursement and replacement options. If you encounter further challenges, please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch
- Cons mentioned:Size
too small in size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very small. i did not have display phone at store. so I bought directly without checking a sample display phone. this item is not eligible for free return. i need to loose some money if i return. so this is not a good purchase for me
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephpeterkumarA, We’re sorry to hear about your experience with your purchase. Since the phone was bought directly from BestBuy, we recommend contacting them to explore any options they may have regarding your order. They’ll be best positioned to assist you further. – Mitch
Great phone but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for a starter. Super slow though! But for the price it will work!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, JohnpM. We're glad to hear you find your phone to be a great option, though we're sorry to learn about the slow experience. Slow is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First impression was great. The screen is responsive, the quality of the picture is good and the size and feel are great. I still have to use it more to know more about it, but I can tell its a great value for the money.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your first impressions, MohammadA. We’re thrilled to hear that you’re enjoying the responsive screen, picture quality, and comfortable design of your phone. It’s great to know you feel it’s a great value for the money. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Battery capacity.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's thin. The battery is not staying long like previous versions.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi customer, Thank you for your feedback. We're glad you appreciate the thin design, but we're sorry to hear the battery life isn't meeting your expectations compared to previous versions. Battery performance can vary based on usage, settings, and background apps. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item, highly recommend. Very useful and high technology.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Maryam, Thank you for your feedback! We’re glad to hear that you find your Motorola phone useful and technologically advanced. We truly appreciate your recommendation and your support. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Motorola
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best brand that I’ve ever had. And price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FrancisM, Thank you for your feedback! We’re happy to hear you’re pleased with the brand and the great value it offers. Your satisfaction means a lot to us! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos