Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$234.99
Save $315
The comparable value is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 441 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the edge 2024 256GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate the fast processor, sleek design, and lightweight feel, as well as ample storage and portability. Some customers noted minor software issues and expressed a desire for a slightly larger size. Overall, the phone seems to be well-received for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 441 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus was the best service provider! He went above and beyond!! And I love the new phone too

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaureenA, Thank you for sharing your positive experience! It’s wonderful to hear that Jesus provided exceptional service and that you’re happy with your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    A computer in my pocket

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the phone for shopping, investing, watching videos. The only thing the phone won't do is housework.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Calvin, Thank you for the fun feedback! We’re glad to hear your phone is helping with shopping, investing, and entertainment. If only it could handle the housework too! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Deal of the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as deal of the day for son’s birthday. So it was a great price. My son really likes the video capabilities.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dadd, We’re glad to hear you found a great deal and that your son is enjoying his new phone—especially the video capabilities. We hope it made his birthday even more special! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Less than average.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble with speakers, double tap works when it wants to, display is nice though. Fast charging is great. Price was okay for what I got and didn't get from this phone.. It's a poor backup phone now. Not sure why I can't trade this in at mortorla website? The saying goes..You get what pay for but in this case the price should've been less.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, Jeff. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and we'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Edge 2025

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Edge 2025 256 gigabyte is exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi David. We’re glad to hear the Moto Edge 2025 is exactly what you were looking for! Thank you for choosing Motorola, and we hope you enjoy your new device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Perfect Budget Phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price/value ratio on this phone is unbeatable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JavierO, We’re glad to hear you find your Motorola device to be a perfect budget phone with great value. We appreciate your support and hope you continue to enjoy your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the same experience as the previous version. Not using it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Donna, Thank you for sharing your feedback. We’re sorry to hear the phone hasn’t met your expectations compared to the previous version. We’d like to understand more about your experience so we can assist you better. Please feel free to email us at supportforums@motorola.com with any details, and our team will be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and quick. Wish it had a headphone jack. Volume control is absent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LawrenceM, Thank you for your feedback! We're glad to hear you find the phone easy to use and responsive. We appreciate your comments about the headphone jack and volume control. Your input is valuable and helps us continue improving our products. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good Battery, terrible features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags constantly. Can't receive phone calls half of the time and when you pick up, you can't hear the other side. Camera takes a full 5 seconds to boot up. Motorla makes abysmal phones. Only redeeming feature is its battery life. You can leave it uncharged for two days.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dingaling, We're truly sorry to hear about the performance issues you've experienced with your device. What you’ve described, frequent lag, call audio problems, and slow camera response, is far from the standard we aim to deliver, and we understand how frustrating this must be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good only if the screen was a little bigger it would be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this phone! It does everything expected!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KaterynaP, Thank you for your positive feedback. We're happy to hear the phone is meeting all your expectations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos MotorolaMobility

  • Rated 2 out of 5 stars

    Motorola won't stand behind product statement

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good, but NOT water resistant, and not per Motorola's product description. Motorola specifies this phone to be: IP68 rated which means "total protection against water ingress, up to and including complete submersion below one meter and for more than 30 minutes." Their website even says "Exposure to conditions beyond this rating are not covered by warranty." ... which implies that situations within this spec, should be covered? However, Motorola will not stand behind this specification. My phone was briefly covered by approx. 3 inches of water for a few seconds. (Well within the IP68 standard.) But Motorola says this is not covered under warranty, and even their escalation team says they will not stand behind their product statement. - Buyer Be Warned (I had this phone for 4 months.)

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JonJ, Thank you for taking the time to share your experience. We're sorry to hear about the issue you've encountered and understand how frustrating this situation must be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    double my memory at a go broke price for store, grippy back for almost no need for a case

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MIKEY, We're so glad you’re enjoying the extra memory at such great value and yes, that grippy back is a game changer! It’s great to hear you're finding the design practical and premium without even needing a case. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice employees

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy purchase, the employees were really sweet and knew about the product details.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words! We're glad your purchase was quick and easy, and it's great to hear our team was helpful and knowledgeable. We appreciate your support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Upgrade from moto g5 plus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster. Easy to transition from previous phone to this one

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gibbs, Thank you for your feedback. We’re glad to hear the transition to your new phone was smooth and that you’re enjoying the improved speed. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Nice looking phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for basic Calls and Text. Personally I would choose another brand. But like i said good enough to call and text.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JHrdz, Thank you for your honest feedback. We understand that while the phone meets basic needs like calling and texting, it may not be the best fit for everyone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2025/bd-p/motorola_edge_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service excellent and I will buy at Best buy again and I would recommend them to anybody

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words, WayneW. We're glad to hear you had a great experience with customer service and that Best Buy delivered for you. We appreciate your recommendation and your support of Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone lots of features, very thin. I absolutely love it. I have a iPhone for business but my go to cell is the Motorola for everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2024 Motorola Edge Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with lots of features; still getting to know my new phone.....great price too! Would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone, especially considering the price.

    I would recommend this to a friend