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Customer Ratings & Reviews

$299.99
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Comp. Value: $549.99

Customer reviews

Rating 4.5 out of 5 stars with 384 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, camera quality, and battery life of the edge 2024 256GB (Unlocked). Many users find the phone to be fast and appreciate the ample storage space. The phone's lightweight design and portability are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 384 reviews
  • Rated 3 out of 5 stars

    Not the best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved Motorola phones this is like my eighth in a row. I do not like the curved glass one bit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola edge 2024

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan. Touch response is not the best. Other than that it's an ok phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JustinH, We’re sorry to hear that you’re not satisfied with the touch response on your phone. We understand how important it is for the touchscreen to be smooth and responsive. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and we'll be there to assist. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Lazy sales service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it was unlocked for xfinity and did not alow me to check imei had to return because it was not compatable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JaneenC, We’re sorry to hear about your experience and that the device did not meet your expectations. We understand how frustrating it can be to purchase a phone that isn’t compatible with your carrier. Your feedback is important, and we’ll make sure to share it with our team to help improve our sales and support process. Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Don’t but this line

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out AFTER purchase that this phone has crashing issues just bought it 15 days ago.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PattyCake, We're sorry to hear that you’re experiencing concerns with your phone. We understand how frustrating this can be. As we stand behind our products, we would like to have the opportunity to investigate your overheating and warranty concerns further. Please write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Moto Edge Awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone. Turns itself on and off. Apps don't work properly. Unable to connect to bluetooth devices. Overall a very bad buy.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're very sorry to hear about the issues you're experiencing with your phone. That’s definitely not the experience we want you to have. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Less than average.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble with speakers, double tap works when it wants to, display is nice though. Fast charging is great. Price was okay for what I got and didn't get from this phone.. It's a poor backup phone now. Not sure why I can't trade this in at mortorla website? The saying goes..You get what pay for but in this case the price should've been less.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, Jeff. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and we'll be there to assist. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery performance. It doesnot stay even for a day

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PraveenJ, We’re sorry to hear you’re experiencing poor battery performance—that’s definitely not the experience we want for you. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    RESTOCK FEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like phone returned had to pay a restock fee next time I will buy from wally world

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JimC, We’re sorry to hear that the phone didn’t meet your expectations and that you were disappointed by the restocking fee. We understand how frustrating that can be. While restocking fees are set by retailers, we appreciate your feedback and hope you’ll consider Motorola products again in the future. -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Edge 2024 256GB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this phone because it didn't work properly. Sluggish, half loading, freezing up to the point I would have to restart it. I do not recommend this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LynnB, We're sorry to hear about your experience and that you had to return the phone. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. Hope you can give us another chance in the future. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Phone very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone , every body need one for this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase if…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this phone. I switched from iphone to this phone. I did everything google and Apple support recommended, i just couldn’t receive text messages from Apple users. I received the phone calls but no text. I had to turn off all my apple devices because the text would go there, when i did that i got no text at all. The android text came through with no problem.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Yoyo, We're sorry to hear about the concern you're experiencing with receiving text messages. We understand how frustrating this must be. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next > Apps > Messaging issues > Issues after switching from iPhone. Let us know if this helps by sending us an email at [email protected]. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Worst product ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product function is not accepted amd this is just a piece that hangs alot

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PujanG, We're sorry to hear that your experience hasn't met expectations. That’s not the performance we want for our customers. We'd love a chance to better understand the problems you're facing. Please send us an email at [email protected], and we will be happy to help you. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Worstbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is worst place to buy. Its name should be worstbuy.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Prasad, We're sorry to hear about your experience with BestBuy. While we don’t have control over their processes, we understand how frustrating this must be for you. If there’s a specific concern with your purchase or phone that we can help address, please do not hesitate to email [email protected]. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Nothing Better at This Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $299 this phone is incredible. Fast. Long battery life. Beautiful display. Ip68. 68w turbo charging. 15w wireless charging. Beautiful faux leather back. If you want 90 percent of a $1200 flagship at 75 percent less money this Edge is perfect.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ari1979, Thank you for such an incredible review! We’re thrilled to hear that you’re loving your phone and finding so much value in its features. From the fast performance and long battery life to the gorgeous display and design, it’s great to know it’s exceeding your expectations at such a competitive price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Edge 2024

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it's fast and responsive takes great photos and got it at a great price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Stick, Thank you for your feedback! We’re glad to hear your phone is fast, responsive, and taking great photos. It’s also great to know you got it at a price that works for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device operates flawlessly, and customer service was excellent

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      HI DonaldS, Thank you for sharing your experience! We’re thrilled to hear that your Motorola device is operating flawlessly and that you had an excellent experience with customer service. It’s wonderful to know everything is working smoothly for you! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good For it's price Good specs Battery amazing 10/10

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DenisB, Thank you for your review! We’re glad to hear you’re enjoying the specs, battery life, and overall value of your Motorola phone. We appreciate your feedback! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Simply Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal, considering the price. The phone is elegant, easy to use and elegant. I simply love it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User938494, We're thrilled to hear you're loving your new phone! The elegant design and ease of use really make it stand out. Thanks for sharing your feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Abraham Awuvey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great. I like Motorola phones. I will recommend it to friends

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Phone works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is fine, the software on it made me want to pull my hair out. Google shouldnt be allowed to make an OS

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nahyeah, Thank you for sharing your feedback, and we’re sorry to hear that your experience with the software has been frustrating. We’re glad to know the hardware itself is working well, and we understand that software preferences can strongly affect overall satisfaction. Motorola uses Android to provide a consistent and secure experience across our devices, and we appreciate your comments as they help us improve. If there are specific software behaviors or settings that are causing difficulty, we would be happy to help guide you. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

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