Customer Ratings & Reviews

Hi MichaelA, We’re sorry to hear that the display width didn’t meet your expectations. We understand how important screen size and comfort are when using your phone, and we appreciate your feedback. It’s valuable for us to hear what matters most to our customers as we continue to design our devices. Thank you for sharing your experience, and we hope your new phone works well for you. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Hi PattyCake, We're sorry to hear that you’re experiencing concerns with your phone. We understand how frustrating this can be. As we stand behind our products, we would like to have the opportunity to investigate your overheating and warranty concerns further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch

Hi KrishnamaniD, We’re sorry to hear about the concerns you’ve experienced with your phone and the restocking fee. We understand how frustrating this situation must be. To inspect whether a device is defective, typically, it does need to be opened to assess the concern. However, we recommend reaching out directly to BestBuy for clarification on their return and restocking fee policies, as they handle the returns and fees. -Mitch

We're very sorry to hear about the issues you're experiencing with your phone. That’s definitely not the experience we want you to have. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Hi LynnB, We're sorry to hear about your experience and that you had to return the phone. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. Hope you can give us another chance in the future. -Mitch

Hi EcknelP, We're thrilled to hear you love your phone. Thank you for the great feedback and for being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi JimC, We’re sorry to hear that the phone didn’t meet your expectations and that you were disappointed by the restocking fee. We understand how frustrating that can be. While restocking fees are set by retailers, we appreciate your feedback and hope you’ll consider Motorola products again in the future. -Carlos

Hi Yoyo, We're sorry to hear about the concern you're experiencing with receiving text messages. We understand how frustrating this must be. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next > Apps > Messaging issues > Issues after switching from iPhone. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch

Hi PraveenJ, We’re sorry to hear you’re experiencing poor battery performance—that’s definitely not the experience we want for you. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Hi PujanG, We're sorry to hear that your experience hasn't met expectations. That’s not the performance we want for our customers. We'd love a chance to better understand the problems you're facing. Please send us an email at supportforums@motorola.com, and we will be happy to help you. -Mitch

Hi Prasad, We're sorry to hear about your experience with BestBuy. While we don’t have control over their processes, we understand how frustrating this must be for you. If there’s a specific concern with your purchase or phone that we can help address, please do not hesitate to email supportforums@motorola.com. -Mitch

Hi Ari1979, Thank you for such an incredible review! We’re thrilled to hear that you’re loving your phone and finding so much value in its features. From the fast performance and long battery life to the gorgeous display and design, it’s great to know it’s exceeding your expectations at such a competitive price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi Stick, Thank you for your feedback! We’re glad to hear your phone is fast, responsive, and taking great photos. It’s also great to know you got it at a price that works for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

HI DonaldS, Thank you for sharing your experience! We’re thrilled to hear that your Motorola device is operating flawlessly and that you had an excellent experience with customer service. It’s wonderful to know everything is working smoothly for you! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos

Hi DenisB, Thank you for your review! We’re glad to hear you’re enjoying the specs, battery life, and overall value of your Motorola phone. We appreciate your feedback! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi User938494, We're thrilled to hear you're loving your new phone! The elegant design and ease of use really make it stand out. Thanks for sharing your feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

We're delighted to hear you’re enjoying your Motorola phone! Thank you for your recommendation and support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos

Hi JayY, We’re so glad to hear you’re enjoying the Moto Edge series and its improved specs. We appreciate your insight about the reverse wireless charging feature and understand how important that was to you. We'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Hi AraceliG, We’re happy to hear that you find your phone simple, stylish, and easy to use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch

Thank you for your feedback, Good. We’re glad to hear you’re enjoying your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch