Customer Ratings & Reviews
- Model:
- PB7A0004US
- SKU:
- 6624976
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the edge 2024 256GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate the fast processor, sleek design, and lightweight feel, as well as ample storage and portability. Some customers noted minor software issues and expressed a desire for a slightly larger size. Overall, the phone seems to be well-received for its key features.
This summary was generated by AI based on customer reviews.
Nice phone for this price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone. Looks premium. Battery life could've been better.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, SourabhS. We're glad you like the premium design and value of your phone. We appreciate your thoughts on battery life and will share them with our team. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Wife loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new phone, she loves the storage
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JasonE, We’re so glad to hear your wife loves her new phone. It’s great to know the storage is meeting her needs. We know how important that is for keeping memories, apps, and everything in between. If you're interested, we'd like to hear your story and share it with Moto Edge users here: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
poorest-quality device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this phone, as it is the poorest-quality device I have ever owned. First, the charging port broke shortly after purchase. When it was repaired, the technicians installed the Android 15 software, which caused the phone to become extremely slow and frequently freeze. Due to these ongoing issues, I decided to purchase another phone, as I had to send this one back to the factory once again to fix it. i got small scratch on the screen. The video camera does not working.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello Vladimir, we are sorry to hear that you have had such a frustrating and disappointing experience with your phone, including the charging port problems, slow performance after the Android 15 update, the scratch on your screen, and the video camera not working. We understand these compounding problems must be very frustrating.
We want to look into this entire situation for you. Please send us an email detailing your situation, including your device model and any service or repair reference numbers you have, to supportforums@motorola.com so our team can assist you further with these ongoing concerns. -Jess
Good phone for mid range handsets
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is good, lightweight and easy to use. Value for money.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, MohitK. We're happy to hear you're enjoying the lightweight design and ease of use. We appreciate you choosing us and we hope you continue to love your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
2025 Edge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 2021 Motors Edge. This has wireless charging
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nana, We're glad to hear you upgraded to a new phone. Wireless charging is a great convenience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Great solid phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright display and response more tha what is expected at thiis proce point.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, Oldguy59. We’re thrilled to hear that the bright display and responsive performance have exceeded your expectations, especially at this price point. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone with best price, way better than my expectations
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChangD, We're thrilled to hear that your phone exceeded your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Motorola pickup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good condition and service is good when I went for pickup
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, VishwanathareddyG. We're happy to hear that your Motorola product was in good condition and that you had a positive experience with our pickup service. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Screen is Scratch Prone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone's functionality and design are excellent, earning a 5/5 rating. However, the screen is highly prone to scratching, which lowers the overall rating to 3/5.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Pete, We’re glad to hear you’re pleased with the phone’s functionality and design. We understand your concerns about the screen’s susceptibility to scratches. To help protect your device, we recommend using a high-quality screen protector and a protective case. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en -Carlos
Great value for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone with lot of features. Very friendly interface
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your kind words, Prasad. We're delighted to hear that you're enjoying your phone and finding it packed with features and easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Poor battery functioning
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally bought this phone for my husband to use for uber but the battery drains drastically without having to put him his SIM card. I will like to return this phone any time soon.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BerlindaB, We’re sorry to hear that you had to go through this and that the device didn’t meet your expectations. For the battery performance you described, it may help to try a few basic steps before completing a return. Even without a SIM card, background processes and apps can still cause noticeable battery drain. You may want to check for available software updates, reduce background app activity, and test the phone in Safe Mode to see if a third-party app is contributing to the drain. If the battery continues to drain quickly after these steps, we understand your decision to return the device. In that case, please proceed with the return through the original place of purchase, as they will be able to assist you with the return process directly. If you would like further help before returning it, you can also reach us at supportforums@motorola.com and we’ll be glad to assist you further. -Mitch
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, highly recommended. I love the exterior design.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KomlaG! We appreciate you sharing your thoughts with us. It’s fantastic to hear that you’re enjoying your Motorola device! We’d love for you to connect with fellow Motorola users who share your experience. Join our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. Looking forward to seeing you there! -Nate.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very quick! And the cashier very kindly
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, FelipeO. We're so glad to hear that you had an excellent experience with quick service and a kind cashier. Your satisfaction is our priority, and we truly appreciate you sharing your thoughts. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Review Motorola edge 2024
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Motorola Edge 2024, but I had to return it because the touchscreen was unresponsive. Furthermore, the screen colors kept changing, and the phone would turn itself off and on spontaneously.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OlegD, Thank you for sharing your experience, and we're sorry you had to go through that with your device. We understand how frustrating unresponsive touch and unexpected screen behavior can be, especially on a new phone. Hope you can give us another chance, and if you need any assistance, please do not hesitate to reach out, and we'll be happy to assist you. -Mitch
TERRIBLE SUPPORT SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UNSTABLE OPERATION; MALFUNCTIONS; MUST RE-SET CACHE & DATA CONTINUOUSLY; MESSAGE APP ISN'T RELIABLE; UNABLE TO REACH ANY SUPPORT BY PHONE!! DON'T RECOMMEND PURCHASING FROM BEST BUY/GEEK SQUAD BASIC PROTECTION
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoyceR, Thank you for sharing your feedback, and we’re sorry to hear about the unstable performance and the difficulties you’ve experienced with apps and support access. We understand how frustrating it is when a device requires frequent resets and key apps like messaging are not working reliably. To help improve stability, we recommend restarting the phone, checking for the latest software update under Settings > System > Software update, and ensuring there is sufficient free storage, as low storage can contribute to app crashes and system slowdowns. For the messaging app specifically, you can also try going to Settings > Apps > Messages > Storage & cache > Clear cache, and then test again. Clearing the cache will remove any temporary files being stored by the device. If the behavior continues, testing the device in Safe Mode can help determine whether a third-party app is causing the instability.
For support assistance, if you’re unable to reach help through phone channels, you can also send us an email at supportforums@motorola.com with details about the message app behavior and the resets required, and our team will be glad to assist you further. -Mitch
- Cons mentioned:Software
Don't waste your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the phone 6 months ago and hate it. No notes app installed and the apps on google play aren't any good. Does not store screenshots in the photos, no back button, swipe 2 times to unlock screen, setting the alarm for a 1 time use is a pain. After having a iPhone and a Samsung, this phone is crap. I should have just spent the money and bought another Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NormaB, We're sorry to hear that your experience with the phone hasn’t met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Not the best phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always loved Motorola phones this is like my eighth in a row. I do not like the curved glass one bit.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi David, We truly appreciate your loyalty! We hear your feedback on the curved glass and will pass it along. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2024/bd-p/motorola_edge_2024_en. -Mitch
Think twice before buying.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has been VERY glitchy, most especially when trying to use it with basic Bluetooth functions. It messes up allot when I use it with my earbuds, my car, and with my watch.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HeatherH, We’re sorry to hear about the Bluetooth difficulties you’ve experienced. To help improve connectivity, we recommend restarting both your phone and the Bluetooth accessory, then unpairing and re-pairing the devices. If the problem continues after trying these steps, please send us an email at supportforums@motorola.com and we’ll be happy to assist you further. -Mitch
Lazy sales service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said it was unlocked for xfinity and did not alow me to check imei had to return because it was not compatable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JaneenC, We’re sorry to hear about your experience and that the device did not meet your expectations. We understand how frustrating it can be to purchase a phone that isn’t compatible with your carrier. Your feedback is important, and we’ll make sure to share it with our team to help improve our sales and support process. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Thinner is not better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally I love Motorola phones. The display width on this one is skinnier than other phones of this size. I wound up trading it for a different phone with wider width for normal display.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelA, We’re sorry to hear that the display width didn’t meet your expectations. We understand how important screen size and comfort are when using your phone, and we appreciate your feedback. It’s valuable for us to hear what matters most to our customers as we continue to design our devices. Thank you for sharing your experience, and we hope your new phone works well for you. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch