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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 581 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent battery life and high-quality camera of the edge+ 512GB 2023 (Unlocked). The ample storage and smooth performance are also frequently praised, along with the vibrant display. While some users wish for more RAM, the overall positive feedback highlights the phone's value and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 581 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good, but not so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone from an open box, it came in perfect condition, but without any accessories, even though the page said that it was in excellent condition and said that it came with all the accessories, I contacted the customer service customer and they sent me to a physical store so they could solve the problem by giving me a charger and a cable which was what was missing, I went to the store, but the manager told me that they couldn't help me and that I had to solve it with the online store where I had purchased, that is, they washed their hands and did not solve the problem. I have had no problems with the phone, but the rest spoiled what I hope to be an excellent purchase.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JaimeGR. We're sorry to hear about your experience. Our goal is to make our customers feel satisfied and to provide a positive experience. We want to try to help. Please email us at supportforums@motorola.com and we will help you from there.-Belle MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Franchise @ 7-Eleven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone great camera very faster easy to used i have s23 ulter this much faster and easy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Karam! We appreciate your positive feedback. Thank you for choosing Motorola devices. We'd love for you to join our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en and connect with other Motorola enthusiasts who are using the same device as you. It's a great way to share experiences and get the most out of your device. -Nate MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Motorola, and love saving money on buying open box from beat buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your loyalty to Motorola, OmarB. We're so glad you're enjoying the quality and savings from your open-box purchase at Best Buy. It's a great way to get even more value from your favorite brand. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A GREAT PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the older model of two to three years ago. It's fast and very reliable with a great battery. I wouldn't change phones now for anything.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Atlas! We're thrilled to know how satisfied you were with your recent purchase. Thank you for always choosing Motorola Mobility when upgrading your device. Feel free to follow us on our official community page and be updated on our latest devices at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid phone especially for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Motorola phones for years. Usually the G series, but this is my first higher end device. O have to say I won't go back to a lower phone again. The quality and performance are just too good. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best phone's that I have ever own.. Only had this phone for a little bit of time so still learning what the phone can do but as not disappointed me yet.. I'm happy with my purchase..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 3 out of 5 stars

    Great phone with average camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but with average camera. Display and performance is top notch but it comes with a caveat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone only thing I don't like is the curved screen it makes it a challenge to click on icons or when you are on a Web site. But other than that the camera is awesome and the reception to make and receive calls is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surpassing any flagship phone. Hello again Moto!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a flagship surpassing phone at a mid phone price. 513Gih, lightening fast action, great speakers and incredible features!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Cazazoo, Thank you so much for sharing your excitement with this device! It's wonderful to hear that you're appreciating the lightning-fast performance, great speakers, and incredible features. Your support and trust in us are much appreciated. You may join our official Moto Edge+ 2023 community here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Iza MotorolaMobility

  • Rated 3 out of 5 stars

    sleek looking but gravity happened

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a sleek phone, the curves honestly didnt make much of a difference, other than it taking gravity 1 pull and screen shattered. wasnt even from very far. paid full price to have it broken within the month. so sad. unless you have a case and screem protector ready to put on when buying. i should have gotten a different phone. not worth the money the curves felt like no benefit.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone’s design and durability. We’re truly sorry to hear about your screen damage so soon after purchase, that’s understandably disappointing, especially after investing in a device you were excited about. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist.-Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone with great specs & a competitive price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone with great specs, little bit better than Samsung Galaxy S23+, but with a much better price. It has the latest update of android 14 with future support. It also support installing LineageOS Android Distribution to keep getting the latest versions of Android. I highly recommend this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Cesar. We're thrilled to hear that you're enjoying your phone. It's great to know that you're taking advantage of Android 14 and are excited about future updates, as well as the ability to install LineageOS for continued updates. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Excellent with a few bugs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great, so far, so good. It did turn off on me a few times, not sure if it was updates or something else. Holding the power button brought it back each time. Hopefully, this is a rare occurrence

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent 512GB Android phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Android phone for almost half the cost of the Pixel 8 Pro. Snappy response. Downside is the cameras are not as good as the more expensive phones but are adequate for most uses.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MotoAndroidFan. Thank you for your perfect rating, and we truly value you taking the time to contribute your feedback about our product. We constantly work to highlight good services in our products. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    PSA: Open box excellent is ONLY for the phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box excellent ONLY refers to the phone. The listing says includes "all original accessories" but mine came with a $25 25W charger and unbranded cable instead of the $70 68W Motorola charger and cable. Bearing that in mind, it is a very nice phone for the money if you catch it on sale. The only real problems I've had with the phone is the gestures. I had a lot of weird actions happening due to the gestures. I disabled the double tap, the swipe to split screen, and lowered edge sensitivity which made it much more livable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, RobertC. We appreciate your feedback and understand your concern about the included accessories. We apologize for any confusion caused by the discrepancy, and we'll relay your feedback to the seller. We're glad to hear that you find the phone to be a good value, especially when on sale. Regarding the gesture issues you've encountered, we appreciate you sharing your workaround by disabling certain features. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Very good phone for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the money. If you want a phone with a lot of features at a good price, this is the phone for you.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi alijoe123, We’re happy to hear you’re enjoying the great value and features your phone offers. It’s always rewarding to know our devices are meeting expectations at a competitive price point. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto edge plus 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery life,great build quality. Snapdragon 8 gen 2 on a budget. Stereo speakers performance has been excellent .well worth the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IsaacH, We're glad to hear that you're enjoying the very good battery life, great build quality, and the performance of the Snapdragon 8 gen 2 on a budget! It's also great that the stereo speakers are performing excellently. Sounds like you've found a solid device that's well worth the money. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking to get another phone but after searching this phone its better then i thought and better that the one i was going ro get and 400 dlls cheaper im glad that i buy it and i recomended 100 %

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an unlocked phone. I’m an IOS user and really enjoy this phone. Motorola has definitely improved with this phine. Highly recommend if your looking for phone to buy this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, teks. It brings us great joy to hear that you are enjoying your phone's features, and we appreciate you recommending our brand. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Works Well for my Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is truly enjoying her new phone. She wanted one that was not full of new AI influences and is very pleased with this phone. Transfer of her previous knowledge of the Motorola phone made this exchange exactly what she needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone, Sony has done it again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb phone. The screen is super resilient. I break phone often, this one have survived me for over a year. Incredible Sony camera feel. NO bloatware except Sony stuff. Unadulterated Android.

    I would recommend this to a friend