Customer Ratings & Reviews
- Model:
- PAWJ0002US
- SKU:
- 6540585
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the edge+ 512GB 2023 (Unlocked), particularly its camera quality, battery life, and processor speed. Many appreciate the overall performance, ample storage, and ideal screen size. Some customers noted the absence of a headphone jack and SD card slot, while others felt the RAM could be improved.
This summary was generated by AI based on customer reviews.
Motorola edge 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to switch my phone to a Motorola phone from best buy and I was excepical about buying a open item phone but I have no regrets whatsoever
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's wonderful to hear that your transaction with BestBuy went smoothly, SergioG! We're delighted to know that you were satisfied with your recent purchase. We value your feedback and would love to hear more about your experience. Join our official community page to connect with fellow Motorola enthusiasts and stay updated on our latest devices. Visit https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. We look forward to having you there! -Ythan
Good Pixel / S23+ alternative
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola is my Pixel now. Better Android Auto experience, better NFC control when doing payments, has a separate wifi and mobile data tile. Size of the screen is the only complaint so far.
I would recommend this to a friendHappy to be back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from Moto Z4 to OnePlus 9+ to this. I've missed you Motorola and I'm happy to be back. Especially love the Moto motion activated feature like shake for flashlight and twist for camera.
I would recommend this to a friendMotorola Edge Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the Motorola edge plus . And the customer service I received was as good as could be expected. Im very happy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's great to hear that you were happy and satisfied with your recent purchase of GarysEdge. To stay updated on our latest devices, please make sure to follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. We appreciate your support! -Ythan
Happy with best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and efficiency, I am very happy!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind words, GustavoP. We're thrilled to hear that you had an excellent experience with Best Buy and that our service met your expectations. Your satisfaction is our top priority, and it's wonderful to know that you're very happy with your purchase. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
A desktop computer in your pocket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "Ready For" desktop is amazing. I do general computing using it connected to a dock and even develop software with it using Termux
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DavidB, We're glad to hear that you're enjoying the "Ready For" desktop feature! It sounds like it's been incredibly useful for your general computing needs and even software development using Termux. If you're interested, we'd like to hear your story and share it with Moto Edge users here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Tomahawk flashlights
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only rival is the pixel. I love Motorola's rendition of vanilla android. Like I said I would only replace this phone with a pixel.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, Lynos. We're thrilled to hear that you're enjoying Motorola's rendition of vanilla Android on your phone. It's great to know that you appreciate the user experience it offers. We strive to provide a smooth and intuitive interface for our users. If you're available, you can share your story with our Edge community. Please go to this link: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Almost 5 stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really expected a better UI system especially with the most recent updates to Android 13. Great value for the price but phone keeps shutting down and applications not responding.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nairakobo, we appreciate you bringing this to our attention. We're happy that you rate us almost perfect phone despite of having little challenges with the device. We are interested in learning more about this and will sort this out. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle
package receipt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived on the agreed day and even when opening the package. The box came with the protection seal open. The cell phone protection label was fine.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for having our phone and we appreciate the time to share your feedback with us, LEINAD2802.To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Tough phone. Flagship features. Decent updates ftw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't see why i would not recommend this device! The one thing that does come to mind is the length of updates which is good for this brand.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are delighted to hear that you consider the KoBy device highly commendable! Thank you for selecting us as your trusted device provider. Remember, we are always at your service whenever you require any assistance. For more updates and support, make sure to join our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. Stay connected! -Ythan
Amazing device with limited software support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device albeit with a limited software support.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, VivekS. We're delighted to hear you find the phone amazing. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
moto edge plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this will be my main phone from now on. it’s better than anything on the market especially at this price!!!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone and for your feedback, Kshine. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Edge users here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Amazing value!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful phone with flagship specs!! This phone can go toe to toe with the best that Samsung has to offer at a fraction of the price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the positive feedback, Mikey. We are pleased to have you as a part of the Motorola family. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Frozen too many times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone would’ve been amazing but it had one problem that just happened too many times so I had to return it. The problem was it kept freezing and the last time it happened the phone froze for hours and I couldn’t turn the phone off couldn’t go to the home screen or nothing. Now I did have the phone for a few weeks before this finally happened. So I returned just in time before I ran out of that return time.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you ended up returning the device Scoobie, I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. We are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! Should you have further questions, please send us an email at supportforums@motorola.com. -Ythan
Mmmm....Buyer Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device at BB less than 2 mos. ago. BB sales associate was terrific. The choice was between this and the S23 Ultra. I made the wrong choice. Edge+ 2023 unlocked worked fine for 1-2 days, then Android Updates came through and it went downhill from there. Edge lights quit working and phone became glitchy. Everyday has brought new issues. Joined the Lenovo/Moto forum and the agents there are technically illiterate, but great at plausible deniability. So, contacted Support via phone and that was another nightmare- complete idiocy. They did send me a service RA, but to tell the truth, I've zero confidence in sending it back for service. I bought this phone NEW, and do not want what they deem as 'certified reconditioned' as a replacement. 'Certified' and what we've experienced, thus far, from Lenovo/Motorola don't belong in the same conversation. So, honestly, buy this device at your own risk, like I did. Research Lenovo/Motorola and you'll clearly see what we're talking about. Thank God we didn't waste more money on extended service plan- that would've just chained me to the Lenovo/Moto idiocy for even longer. We're just going to patiently wait for the Samsung Galaxy S24 Ultra release. #BuyerBeware
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Timbo128, We appreciate you letting us know and we're sorry for any inconvenience this may have caused. This is not the experience that we wanted you to have with us. I'd like to see what we can do here to help. Do you have a reference number that we can review? Please send us the details via email at supportforums@motorola.com. We'll wait for you there. -Mitch
Moto edge+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good phone, love the fast charging. had some glitches (freezing and non responsive apps) initially but seems to have working pretty smooth now.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you sharing your experience, Ruegey. We're glad that the phone is now properly working. If you ever need help, give us a holler or reach out to our official Moto Edge+ 2023 community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Belle
Thank you for your help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and the manager Friday night and Saturday morning were a great help. Thank you very much. Keith and Lori
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello KeithK, Thank you for taking the time to post your review here. We are glad to know that you had a good shopping experience and that you received proper assistance. Thank you for buying the Moto Edge+ 2023 phone. You may share your story with other Moto users here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en and get to know the phone's latest update. -Belle
Phone is big but long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the mobile but found to be too long for my liking. Hence had go return. But looks gorgeous.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .This positive feedback means a lot to us SrikanthGovindan. Thank you for putting your trust in us and for choosing Motorola Mobility. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Ythan
bad customer service no warranty support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only had phone about 2 months before it stopped working. phone advertised with ip 68 rating meaning it could be submerged in water up to 30 minutes at 1,5 meters deep. however today i had phone in my pocket while standing at a sprinkler my pants got a little wet phoe had no direct contact with the water however shortly after it started flickering then when i went to restart it it would not accept my pin code said it was wrong ad would have to hit submit 4x before it woukd eve do that. i contacted motorolla after 3 calls and being disconnected 3x i was told if any water damage its not covered by warranty doesnt matter about the rating and to do a hard reset mayb maybe that might allow phoe to open up but lose everything on the phone l this is not acceptable for just dampness to cause a ip 68 phone to stop working should not adverise it as ip 68 rating the not back it up
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Captainwolfe, We’re sorry to hear about your experience, and we understand how frustrating it must be to encounter these problems. While the Moto Edge Plus 2023 is designed with an IP68 rating for water protection and features advanced nano-coating technology to create a water-repellent barrier, it is not waterproof. As stated in the warranty terms, liquid damage is not covered under the manufacturer’s warranty. We apologize if this was not made clearer at the time of purchase, and we regret that your service experience did not meet expectations. -Mitch
Open Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Motorola edge plus 2023, open box, from Best buy. The phone was in better than average shape but had 1 small crack at like to of the screen. The phone works as it should but Bestbuy could have done 100% better with the *accessories* included. They didn't include a charging block and the charger cable that was in the box was the cheapest available. Very disappointed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SimplyHonest, We're sorry to hear about your experience. While we're glad to know the phone is working as expected, we understand your concerns about the crack on the screen and the missing accessories. Since this was an Open Box purchase through Best Buy, the condition and included items are managed directly by the retailer. We recommend contacting Best Buy's customer service or visiting the store where you purchased to discuss your concerns. They may be able to provide support regarding the device condition and any missing accessories. -Mitch