Customer Ratings & Reviews
- Model:
- PAWJ0002US
- SKU:
- 6540585
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the excellent battery life and high-quality camera of the edge+ 512GB 2023 (Unlocked). The ample storage and smooth performance are also frequently praised, along with the vibrant display. While some users wish for more RAM, the overall positive feedback highlights the phone's value and user-friendliness.
This summary was generated by AI based on customer reviews.
Tough phone. Flagship features. Decent updates ftw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't see why i would not recommend this device! The one thing that does come to mind is the length of updates which is good for this brand.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are delighted to hear that you consider the KoBy device highly commendable! Thank you for selecting us as your trusted device provider. Remember, we are always at your service whenever you require any assistance. For more updates and support, make sure to join our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. Stay connected! -Ythan
package receipt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived on the agreed day and even when opening the package. The box came with the protection seal open. The cell phone protection label was fine.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for having our phone and we appreciate the time to share your feedback with us, LEINAD2802.To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Not a bad phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch screen is very sensitive and there is no way to adjust the sensitivity or vibration intensity.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us! We understand that an overly sensitive touchscreen can be frustrating, and we appreciate you pointing that out. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Frozen too many times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone would’ve been amazing but it had one problem that just happened too many times so I had to return it. The problem was it kept freezing and the last time it happened the phone froze for hours and I couldn’t turn the phone off couldn’t go to the home screen or nothing. Now I did have the phone for a few weeks before this finally happened. So I returned just in time before I ran out of that return time.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you ended up returning the device Scoobie, I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. We are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! Should you have further questions, please send us an email at supportforums@motorola.com. -Ythan
- Pros mentioned:Camera quality, Processor speed
Great phone for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone about two weeks ago. I have been watching the price online for over a year before I took the plunge and got it. Here are my first impressions. I am most impressed by the components of the phone. The processor is very fast compared to my old phone (Motorola G7). The amount of memory is also impressive. The camera is a definite improvement from my old phone as well. I like the display and how the only blank space on the screen is the small hole for the front facing camera. I really appreciate the rounded edges of the screen and the ability to click closer to the edges than I was able to with my old phone. I am having a little difficulty misclicking on the edges, but that is just due to my big fingers, not a problem with the phone. I'm retraining myself how to hold the phone to avoid this. I was hoping the price would have gone down a year ago when the 2024 model came out, but this model does have superior components. In fact, before purchasing, I compared this phone to Google Pixel and Samsung Galaxy phones. For the price and components of the phones (processor , memory, camera, etc.) the Motorola Edge+ 2023 stood out by far as the best value, even considering the fact that it will receive fewer updates. Overall I'm very pleased with the Motorola Edge+ 2023. Just for reference, my previous phone was bought in 2019; it was not a current model either. I kept it for six years and it kept plugging along. I have been very pleased with Motorola phones, and this phone reinforces that.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your thoughtful review, RichardB. We’re so glad to hear that the phone has exceeded your expectations in performance, display, and value. It’s great to know you’ve been a loyal Motorola user and that this phone continues to reinforce your trust in our devices. Enjoy your new phone, and thanks for being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
moto edge plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this will be my main phone from now on. it’s better than anything on the market especially at this price!!!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone and for your feedback, Kshine. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Edge users here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Mmmm....Buyer Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device at BB less than 2 mos. ago. BB sales associate was terrific. The choice was between this and the S23 Ultra. I made the wrong choice. Edge+ 2023 unlocked worked fine for 1-2 days, then Android Updates came through and it went downhill from there. Edge lights quit working and phone became glitchy. Everyday has brought new issues. Joined the Lenovo/Moto forum and the agents there are technically illiterate, but great at plausible deniability. So, contacted Support via phone and that was another nightmare- complete idiocy. They did send me a service RA, but to tell the truth, I've zero confidence in sending it back for service. I bought this phone NEW, and do not want what they deem as 'certified reconditioned' as a replacement. 'Certified' and what we've experienced, thus far, from Lenovo/Motorola don't belong in the same conversation. So, honestly, buy this device at your own risk, like I did. Research Lenovo/Motorola and you'll clearly see what we're talking about. Thank God we didn't waste more money on extended service plan- that would've just chained me to the Lenovo/Moto idiocy for even longer. We're just going to patiently wait for the Samsung Galaxy S24 Ultra release. #BuyerBeware
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Timbo128, We appreciate you letting us know and we're sorry for any inconvenience this may have caused. This is not the experience that we wanted you to have with us. I'd like to see what we can do here to help. Do you have a reference number that we can review? Please send us the details via email at supportforums@motorola.com. We'll wait for you there. -Mitch
Amazing value!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful phone with flagship specs!! This phone can go toe to toe with the best that Samsung has to offer at a fraction of the price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the positive feedback, Mikey. We are pleased to have you as a part of the Motorola family. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Moto edge+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good phone, love the fast charging. had some glitches (freezing and non responsive apps) initially but seems to have working pretty smooth now.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you sharing your experience, Ruegey. We're glad that the phone is now properly working. If you ever need help, give us a holler or reach out to our official Moto Edge+ 2023 community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Belle
Goood produ ts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products and good insurance just in case you device.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarlonM! We're happy to know that you were happy with your recent purchase. We're always here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Ythan
Phone calls mic doesn't pick up good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone but when I make a call my family tells me they cannot hardly hear me, is there a fix for this?
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about this concern Brite. Let me help you with that.
1. Ensure that the microphones or speakers on the device are not covered.
2. Ensure the protective film that ships with the device have been removed.
3. If you are using a case, cover, or screen protector on the device, I would recommend removing and trying without it.
4.Try power-cycling the phone. To do this, power the phone completely off, wait a minute then power back on.
5. If you still face the same problem, I would suggest you test the Speaker and Microphone in the Device Help application and check. To test the Speaker and Microphone, open the Device help application in the menu>>Fix>> Hardware Test>>Speaker and Microphone>> 'BEGIN TEST' and check if it is working or not. If you are able to hear the sound please restart the phone and check and there is no issue with the Speakerphone and Microphone.
Let us know how it goes. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Phone is big but long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the mobile but found to be too long for my liking. Hence had go return. But looks gorgeous.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .This positive feedback means a lot to us SrikanthGovindan. Thank you for putting your trust in us and for choosing Motorola Mobility. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Ythan
Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and I recommend every one to come and shop at best buy in store or online
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Excellent feedback came from great experience. Thanks for sharing this to us JuanM. We appreciate you for choosing Motorola mobility. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Ythan
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Exceeds expectations. Got it for my daughter and she is very happy with it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, RetiredArmy03. It feels good to hear that you appreciate the phone's features and are happy that it exceeded your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle
Thank you for your help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and the manager Friday night and Saturday morning were a great help. Thank you very much. Keith and Lori
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello KeithK, Thank you for taking the time to post your review here. We are glad to know that you had a good shopping experience and that you received proper assistance. Thank you for buying the Moto Edge+ 2023 phone. You may share your story with other Moto users here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en and get to know the phone's latest update. -Belle
Cell Phone Satisfaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with the purchase of the Motorola phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, RickK! We're delighted to hear that you're pleased with your Motorola phone purchase. If in case you need help, kindly visit our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
A perfect phone missing millimeter wave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect phone there is no other phone like this the only problem no millimeter wave only mid B And
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PLANETEARTH, Thank you for this positive review and we're delighted to hear that you're happy with your purchase. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Great sales experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable staff very helpful. Set me up and transferred all my files Great price too
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoeM. We appreciate you purchasing this phone and sharing your buying experience. We are happy to hear that you were given the appropriate support at the store. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle
Ok phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guess it's ok. It doesn't hold a candle to the LG phones which are unfortunately no longer made. Setting things like ringtones, notification sounds and other things cause you to go thru way too many steps to accomplish one thing. Getting an acceptable keyboard is also a huge, step-filled chore. Not happy about that but it's a phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Casper1701e. We appreciate your feedback, and we're sorry to hear that the experience with our phone hasn't met your expectations. We understand your concerns about the complexity of certain tasks, like setting ringtones and notification sounds, as well as the challenges in obtaining an acceptable keyboard. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Straight talk 5G
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin phone. I use straight talk and 5G works.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's great to hear that you're enjoying the thin design of your phone, Jlee. The fact that it's compatible with Straight Talk and supports 5G is a plus. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch