Customer Ratings & Reviews
- Model:
- PAWJ0002US
- SKU:
- 6540585
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the edge+ 512GB 2023 (Unlocked), particularly its camera quality, battery life, and processor speed. Many appreciate the overall performance, ample storage, and ideal screen size. Some customers noted the absence of a headphone jack and SD card slot, while others felt the RAM could be improved.
This summary was generated by AI based on customer reviews.
Phone calls mic doesn't pick up good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone but when I make a call my family tells me they cannot hardly hear me, is there a fix for this?
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about this concern Brite. Let me help you with that.
1. Ensure that the microphones or speakers on the device are not covered.
2. Ensure the protective film that ships with the device have been removed.
3. If you are using a case, cover, or screen protector on the device, I would recommend removing and trying without it.
4.Try power-cycling the phone. To do this, power the phone completely off, wait a minute then power back on.
5. If you still face the same problem, I would suggest you test the Speaker and Microphone in the Device Help application and check. To test the Speaker and Microphone, open the Device help application in the menu>>Fix>> Hardware Test>>Speaker and Microphone>> 'BEGIN TEST' and check if it is working or not. If you are able to hear the sound please restart the phone and check and there is no issue with the Speakerphone and Microphone.
Let us know how it goes. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and I recommend every one to come and shop at best buy in store or online
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Excellent feedback came from great experience. Thanks for sharing this to us JuanM. We appreciate you for choosing Motorola mobility. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Ythan
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Exceeds expectations. Got it for my daughter and she is very happy with it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, RetiredArmy03. It feels good to hear that you appreciate the phone's features and are happy that it exceeded your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle
A perfect phone missing millimeter wave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect phone there is no other phone like this the only problem no millimeter wave only mid B And
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PLANETEARTH, Thank you for this positive review and we're delighted to hear that you're happy with your purchase. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Goood produ ts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products and good insurance just in case you device.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarlonM! We're happy to know that you were happy with your recent purchase. We're always here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Ythan
Great sales experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable staff very helpful. Set me up and transferred all my files Great price too
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoeM. We appreciate you purchasing this phone and sharing your buying experience. We are happy to hear that you were given the appropriate support at the store. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the phone has been better than expected. Great phone and well worth the price.
I would recommend this to a friendCell Phone Satisfaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with the purchase of the Motorola phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, RickK! We're delighted to hear that you're pleased with your Motorola phone purchase. If in case you need help, kindly visit our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Ok phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guess it's ok. It doesn't hold a candle to the LG phones which are unfortunately no longer made. Setting things like ringtones, notification sounds and other things cause you to go thru way too many steps to accomplish one thing. Getting an acceptable keyboard is also a huge, step-filled chore. Not happy about that but it's a phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Casper1701e. We appreciate your feedback, and we're sorry to hear that the experience with our phone hasn't met your expectations. We understand your concerns about the complexity of certain tasks, like setting ringtones and notification sounds, as well as the challenges in obtaining an acceptable keyboard. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Straight talk 5G
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin phone. I use straight talk and 5G works.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's great to hear that you're enjoying the thin design of your phone, Jlee. The fact that it's compatible with Straight Talk and supports 5G is a plus. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Motorola edge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone. One issue is all of the annoying add pop ups . I was able to reduce the ads but not completely.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi tvantenna, thank you for taking the time to reach out to us and for sharing this experience with us. We're sorry to hear that you are getting pop-ups on your device. Did you recently install a third-party application on your device? We encourage you to uninstall it and do a soft reboot by pressing and holding the power button for 10-20 seconds. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Ythan
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone thought I wouldn't like it but it's a excellent phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, GenaroG. We're delighted to hear that the phone exceeded your expectations and turned out to be an excellent choice. If you're available, you can share your story with our Edge community. Please go to this link: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Very good phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very decent phone. The only issue is the curved screen it’s not my favorite
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback and for purchasing this phone, JasminaA. Glad that you gave us 5 stars. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Good cel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipmet, its gift for my soon,very good for the school
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Great to hear that you're pleased with your brand-new Motorola device, JuanmanuelL! We're thrilled that you chose us as your device provider. For more updates and discussions, feel free to join our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. Stay connected and enjoy your Motorola experience! -Ythan
Great phone for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone about two weeks ago. I have been watching the price online for over a year before I took the plunge and got it. Here are my first impressions. I am most impressed by the components of the phone. The processor is very fast compared to my old phone (Motorola G7). The amount of memory is also impressive. The camera is a definite improvement from my old phone as well. I like the display and how the only blank space on the screen is the small hole for the front facing camera. I really appreciate the rounded edges of the screen and the ability to click closer to the edges than I was able to with my old phone. I am having a little difficulty misclicking on the edges, but that is just due to my big fingers, not a problem with the phone. I'm retraining myself how to hold the phone to avoid this. I was hoping the price would have gone down a year ago when the 2024 model came out, but this model does have superior components. In fact, before purchasing, I compared this phone to Google Pixel and Samsung Galaxy phones. For the price and components of the phones (processor , memory, camera, etc.) the Motorola Edge+ 2023 stood out by far as the best value, even considering the fact that it will receive fewer updates. Overall I'm very pleased with the Motorola Edge+ 2023. Just for reference, my previous phone was bought in 2019; it was not a current model either. I kept it for six years and it kept plugging along. I have been very pleased with Motorola phones, and this phone reinforces that.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your thoughtful review, RichardB. We’re so glad to hear that the phone has exceeded your expectations in performance, display, and value. It’s great to know you’ve been a loyal Motorola user and that this phone continues to reinforce your trust in our devices. Enjoy your new phone, and thanks for being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loyal to motorola and love best buy for having such a great selection
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChayenneA, We are grateful that you always purchase our product and that you took the time to write your review. We are so happy that you love our products and are glad to have you as part of the Motorola family. Please join our official Motorola community and stay up-to-date here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle
Good equipment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipment, fast and ergonomic, good software and good price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback, CarlosR. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Great phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great so far. Great features and very comfortable to hold.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mina. It feels good to hear that you appreciate the phone's features and are happy with your selection. Thank you for your feedback and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle
My phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice to deal with, techs are very polite and knowledgeable
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Your satisfaction means a lot to us DeanS. It only shows that customers are happy with their recent purchase and this also help us keeping on improving with our devices. You may follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Ythan
Great Performance with Mediocre Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost everything works great as a flagship, except for the camera.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sanju, Thank you for sharing your feedback and we're glad that you gave us 4 stars. As we stand behind our products, we would like to have the opportunity to investigate your camera concern. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch