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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 592 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers have good things to say about the edge+ 512GB 2023 (Unlocked), particularly its camera quality, battery life, and processor speed. Many appreciate the overall performance, ample storage, and ideal screen size. Some customers noted the absence of a headphone jack and SD card slot, while others felt the RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 592 reviews
  • Rated 4 out of 5 stars

    Compatible screen protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no available screen protector that perfectly fit to the rounded edges display.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidT, Thank you for giving us a positive rating, and we're sorry that you're having difficulty finding the perfect screen protector for your Moto Edge+ 2023 phone. We suggest researching any third-party retailers that might provide phone accessories. Send us an email at supportforums@motorola.com if you require additional assistance, and we will be pleased to assist. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Not a bad phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is very sensitive and there is no way to adjust the sensitivity or vibration intensity.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us! We understand that an overly sensitive touchscreen can be frustrating, and we appreciate you pointing that out. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Sax

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verygood I'm proud to be part of moto family.......

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome review and for being our valued customer, SaxM. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Edge users here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for mid tier phone. Not a fan of the curved sides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good''''''''†************""*"*"********************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, and great price. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great customer service. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Motorola Edge+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent information & service !!! Great phone setup !!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! Thank you for this positive feedback about our product, JohnW. We are so happy to know that you are glad with your new Moto Edge+ 2023 phone. It is proven with high-quality features that you can enjoy using. You may also join our official Motorola community page:  https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en and be up to date -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Best battery life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this phone since I had Motorola phones in the past, however, the only good part about this phone is its battery life, Camera sucks

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gill, Thank you for reaching out to us and for taking the time to share your feedback. We're sorry to hear you're not happy with the phone's camera. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll surely help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone nice qualty would buy it again my wife loves it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you writing this review, LuisN. Thank you for the support you gave us and for choosing us. We are happy that your wife loves the Moto Edge Plus 2023. To be up to date with our devices, please follow our official Moto G Pure online community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Race to the summet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really it's a great phone choice compared to the others

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful review, RaymondT. We are so happy to hear you had a positive experience using our Moto Edge Plus phone. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Good for 1st time users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get it. It has pop up ads continuously as id your paying a video game. Nothing has to be opened at all. If you were in the apple or Samsung family like I was you babe get all your stuff out. The camera storage is a joke. You have to search to even find what you just took or download bcuz it chooses for you where to put it so u can't even find it. Ugh. If your 1st phone ever then it's great. It will say it's running hot even when it's cold. And don't ask me Why every day it tells me to drink water or protect the environment or whatever and I can even miss a call bcuz I can't use the phone until it's done advertising!!!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear about the challenges you're facing with your new phone, TwinsGyrl. It sounds like the continuous pop-up ads and camera storage organization have been concerning. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Best but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobio with style and very smooth operating system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sim card slot motorola edge plus picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello i need a picture of sim card slot for motorola edge plus. I lost mine and i want buy one Thank you

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BillelA, We're sorry to hear that you lost your SIM card slot. We recommend reaching out to Best Buy for assistance in purchasing a replacement. They may be able to provide more information on availability. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Refurbished unit with screen scratches

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished unit with was listed as in excellent condition. However, the unit that I received had some scratches on the screen. Otherwise, the phone works great!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out and sharing your experience with your recent purchase, JimH. We are sorry to hear about the scratches on the screen. We recommend contacting BestBuy directly to address this concern. They will be able to assist you with a replacement or a refund based on their return and warranty policies. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    BUYER BEWARE!! NO HDR or Dolby Vision on NETFLIX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Display, but pretty much worthless since NETFLIX does not support HDR or Dolby Vision on this phone OR its non-US model the Edge 40 Pro. In fact, it looks like NETFLIX has NEVER whitelisted ANY Motorola phones for HDR playback. A supposed " flagship killer" should have at least HDR playback capability in Netflix like any modern Samsung or Pixel phone. Moreover, I was charged a $45 restocking fee for the "privilege" of finding out that the phone doesn't offer the features it advertises when I returned it. BAIT and SWITCH at it's finest!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidP, Thank you for taking the time to submit your review. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle MotorolaMobility

  • Rated 2 out of 5 stars

    What was Motorola thinking...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having issues with this since I've gotten it. It freezes constantly and is slippery for now apparent reason. It's always sliding on even the slightest of inclines.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Will, We're sorry to learn that your device frequently freezes. Can you check if your software is updated? Go to Settings > System > Advanced > System Updates. Also, We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com  so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Check out experiance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are terrific, the experience buying the phones was not so much. When I arrived I saw the employee with a couple applying for credit card there was a random employee hovering over the desk waiting for about 10 minutes and then she left and I was not acknowledged about 25 minutes in the original employee asked me if I needed anything, I told him the phones that I wanted and he called for another employee 10 minutes later the third employee comes by oversees the original couple while the original employee goes to get my phones, as I am rung up I told the employee that I was using a gift card my personal card and the remainder on the credit card, the employee proceeded to charge my gift card then place the entire left balance on my personal card, he didn't called a 4th employee who came and avoided the transaction, you didn't call a fifth employee to oversee him as he checked me out. I asked if they price matched because at the time the phones were being offered for 539.99 and I was told that they do not price match Motorola's websites, how could I save myself a trip and gas and time but just purchasing them from the website as I ended up paying $599.99 for them. I asked if they can price match due to the long wait time and the transaction debacle and I was told no and then the technician tossed my phones in a bag and hand it to me quite harshly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DadsLife. Please accept our deepest apology for any inconvenience it has caused you. This is not the experience we want you to have. We'll be sure to forward your feedback to the appropriate team. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle MotorolaMobility

  • Rated 2 out of 5 stars

    Slot sim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All about this phone was okay. One thing regret that I have in mind is 2 slot sim card but 1 must be e sim. Should be convenient not all sim card already have e sim. Even in the description said 2 sim card without explanation that one only can use esim only.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wartana, we're sorry to hear that your experience didn't meet your expectations. We're looking at suggesting it be supported for future consideration, but we can't guarantee it. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is not as advertised. Blurry images. Screen sometime not responding to touch. Phone shape is good but not as excepted

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to hear that your experience didn't meet your expectations, Bety. We truly care about our phones and would like to investigate further. Please reach out to us via email at supportforums@motorola.com. -Ythan MotorolaMobility