Customer Ratings & Reviews
- Model:
- PAWJ0002US
- SKU:
- 6540585
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the excellent battery life and high-quality camera of the edge+ 512GB 2023 (Unlocked). The ample storage and smooth performance are also frequently praised, along with the vibrant display. While some users wish for more RAM, the overall positive feedback highlights the phone's value and user-friendliness.
This summary was generated by AI based on customer reviews.
Best but pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mobio with style and very smooth operating system.
I would recommend this to a friendphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good phone nice qualty would buy it again my wife loves it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you writing this review, LuisN. Thank you for the support you gave us and for choosing us. We are happy that your wife loves the Moto Edge Plus 2023. To be up to date with our devices, please follow our official Moto G Pure online community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en -Belle
Refurbished unit with screen scratches
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a refurbished unit with was listed as in excellent condition. However, the unit that I received had some scratches on the screen. Otherwise, the phone works great!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and sharing your experience with your recent purchase, JimH. We are sorry to hear about the scratches on the screen. We recommend contacting BestBuy directly to address this concern. They will be able to assist you with a replacement or a refund based on their return and warranty policies. -Mitch
Race to the summet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really it's a great phone choice compared to the others
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the wonderful review, RaymondT. We are so happy to hear you had a positive experience using our Moto Edge Plus phone. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Motorola edge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person that helped us, hyped up this phone way too much, ita not what we expected to be. Not working the way we wanted . Not happy with the buy.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re truly sorry to hear that your experience hasn't met expectations, and we appreciate you taking the time to let us know. It’s disappointing to learn that the phone hasn’t performed the way you were led to believe it would. While we always strive to provide devices that live up to their promise, we understand how frustrating it can be when reality doesn’t match the sales experience. Your satisfaction is important to us. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
- Pros mentioned:Camera quality
BUYER BEWARE!! NO HDR or Dolby Vision on NETFLIX
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Display, but pretty much worthless since NETFLIX does not support HDR or Dolby Vision on this phone OR its non-US model the Edge 40 Pro. In fact, it looks like NETFLIX has NEVER whitelisted ANY Motorola phones for HDR playback. A supposed " flagship killer" should have at least HDR playback capability in Netflix like any modern Samsung or Pixel phone. Moreover, I was charged a $45 restocking fee for the "privilege" of finding out that the phone doesn't offer the features it advertises when I returned it. BAIT and SWITCH at it's finest!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DavidP, Thank you for taking the time to submit your review. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle
What was Motorola thinking...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having issues with this since I've gotten it. It freezes constantly and is slippery for now apparent reason. It's always sliding on even the slightest of inclines.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Will, We're sorry to learn that your device frequently freezes. Can you check if your software is updated? Go to Settings > System > Advanced > System Updates. Also, We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is not as advertised. Blurry images. Screen sometime not responding to touch. Phone shape is good but not as excepted
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to hear that your experience didn't meet your expectations, Bety. We truly care about our phones and would like to investigate further. Please reach out to us via email at supportforums@motorola.com. -Ythan
Check out experiance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones are terrific, the experience buying the phones was not so much. When I arrived I saw the employee with a couple applying for credit card there was a random employee hovering over the desk waiting for about 10 minutes and then she left and I was not acknowledged about 25 minutes in the original employee asked me if I needed anything, I told him the phones that I wanted and he called for another employee 10 minutes later the third employee comes by oversees the original couple while the original employee goes to get my phones, as I am rung up I told the employee that I was using a gift card my personal card and the remainder on the credit card, the employee proceeded to charge my gift card then place the entire left balance on my personal card, he didn't called a 4th employee who came and avoided the transaction, you didn't call a fifth employee to oversee him as he checked me out. I asked if they price matched because at the time the phones were being offered for 539.99 and I was told that they do not price match Motorola's websites, how could I save myself a trip and gas and time but just purchasing them from the website as I ended up paying $599.99 for them. I asked if they can price match due to the long wait time and the transaction debacle and I was told no and then the technician tossed my phones in a bag and hand it to me quite harshly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DadsLife. Please accept our deepest apology for any inconvenience it has caused you. This is not the experience we want you to have. We'll be sure to forward your feedback to the appropriate team. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle
Slot sim
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All about this phone was okay. One thing regret that I have in mind is 2 slot sim card but 1 must be e sim. Should be convenient not all sim card already have e sim. Even in the description said 2 sim card without explanation that one only can use esim only.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Wartana, we're sorry to hear that your experience didn't meet your expectations. We're looking at suggesting it be supported for future consideration, but we can't guarantee it. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Best Buy Epic Fail
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been great, BUT... This was an open box item. Excellent cosmetic condition from what I've seen. However Best Buy dropped the ball on this phone. The previous owner was not required to reset all Cloud data and remove their Google email account from this device. No one within Best Buy verified this device upon return and upon shipping it out to me! Now I can't even get past the initial setup screen, due to it asking me for the last known email address associated with the device for previous setup! How am I supposed to know this?! So I'm having to return the device and I will be doing so today, Best Buy better not charge me a restocking fee either! I've purchased an open box Motorola phone in the past without any such issues. This is why I took the chance on the Edge+ !
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Falip413, We're sorry to hear about the challenges you've faced with your recent purchase of the open-box Moto Edge+ from Best Buy. It's understandable how frustrating it must be to encounter setup concerns due to the device not being properly reset. We recommend contacting Best Buy's customer service directly as they are the point of sale for your purchase. Explain the situation regarding the device not being reset and the email account issue preventing setup completion. They should be able to assist you with either resolving the setup concern or facilitating a return without any restocking fee, given the circumstances. -Mitch
5g internet connection issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone only has 5g it will not let you change between the 5,4,3 g . Do Internet connection is an issue when the 5 g will not connect.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello RayJ, Thank you for posting your review. We are sorry for the inconvenience that the phone cannot be changed to either 3G or 4G as the device is only supported by 5G. If you ever have more questions, please send us an email at supportforums@motorola.com and we will be happy to assist you. -Belle
Deals always coming up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is at lower cost now. The phone is good
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Help, We’re glad you like the phone. Yes, we often have great deals and promotions that make the Moto G Power 2025 even more affordable. It’s a solid phone with excellent features for the price. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch
Buyer Beware!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has a 100% record of screwing up orders. I bought this phone for my dad and when I opened up the box the charger and cable was replaced with a three year old Verizon charger and cable. This phone was supposed to ship with a 68w turbo charger. Customer service was useless to fix the problem.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EduardoV, We're sorry to hear about the concern you’ve experienced with your order. We recommend reaching out to the BesbBuy customer service team directly to address this concern. They should be able to assist you with getting the correct accessories or processing a replacement if needed. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Must I Google?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah. It's a phone. With a lot of junk on it. Blah blah blah blah
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hey Lmaty! We apologize for the disappointing experience you had with our phones. We genuinely care about our products, we're committed to resolving any concerns you may have. Drop us an email at supportforums@motorola.com, and we'll do everything we can to make things right for you. -Ythan
Screen resolution bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola fix your screen resolution catch to the other guys
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, MaxwellD. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Motorola is not what they used to be.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent phone but it only can change on the factory charger. I haven't found a aftermarket that doesn't freeze and lock phone. It will shut of at night so if your like me and use your phone for an alarm this phone is not for you. It slows down when a few apps are running.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jayman, We appreciate you letting us know and we're sorry for any inconvenience this may have caused. This is not the experience that we wanted you to have with us. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
So so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper feeling than I thought. Doesn't live up to its good reviews.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Samuel, Thanks for sharing your feedback and we're sorry to hear that you feel this way. We would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
DO NOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this 0 I would. This was the 4th Motorola phone I purchased over 12 months. The first three were refurbished so I assumed that was why they were shorting out and not able to charge - shutting down for no reason, screen freezing, and a LOT of frustration. Bestbuy tells me I need to call Motorola, Motorola tells me they'll "fix" the phone and send it back. Basically refurbished. Another problem phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that these are happening on your phone, LilytheRed. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Bar service and bad business!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st I get the wrong phone then when I go back for the right one they charge me full price and not honor the 100.00 off for switching!!! And to top things off I STILL CAN'T GET THE SERVICE!!! MY OLD SERVICE RELEASED MY NUMBER ALREADY AND MY NEW SERVICE STILL CANT ADD ME.. SO RIGHT NOW I HAVE TO TAKE BOTH CELL PHONES WITH ME!!!! I CAN DIAL WITH BOTH AND ONLY ANSWER WITH MY OLD SERVICE!!!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RicardoH! I'm sorry to hear about the concerns you encountered with your recent purchase. We want to provide you with a better experience. If you decide to upgrade your device in the future, we hope you'll consider giving us another chance. For other concerns, please send us an email at supportforums@motorola.com. -Ythan