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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 629 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the Moto E cell phone for its affordability, great camera, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, the overall sentiment is positive, with many praising its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 629 reviews
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Moto phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, but I’m already getting a message that I have used 47% of my space. I only wanted it to be my address book, not for my emails. I’m not sure this is going to work for me. This is a perfect example of “you get what you pay for!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motown, We really appreciate you letting us know and we're sorry to hear that your not satisfied with the storage of the phone. We stand by our phones and we'd like to help get this sorted out. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Love the Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Sometimes there is a slight lag to wake up the phone. The screen is not as bright as my old MOTO e5 play. Does everything I need it to. Love the blue color. The camera is improved. Needed more storage n got it here. No regrets. I would've liked to give 5 stars except for, noted above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone picked up for my mother last second when her phone died was very easy to use for her since she isn’t tech savvy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter for Christmas and she loves it. Takes great pictures and the battery life is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Upgraded to Moto E

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my husband, who had an OLD Android LG. Phone is nice, what he needs, but the problem was it would not transfer data (contacts, text messages, etc) from old phone thru Bluetooth. VERY frustrating! Even Best Buy employees couldn't get it done. Overall, good deal for the price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi 65Samsung, Thanks for this positive rating! Transferring data like contacts and text messages can be done with a use of third party apps or simply sync your Google account from an old phone and use the same account to the new phone to transfer contacts. If you need help with your device, write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Our Moto e phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my wife. After I had it set up, it accidentally got locked in a flash mode. I finally got rid of that by allowing the battery to totally discharge; that took about five days. I haven't had a chance to try anything but the camera which works OK, and the phone, which works OK.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent budget phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. The interface is similar to what you would find on a google pixel. The screen is glass in the front and also a glass back. Micro usb instead of usb c which is something to consider. Decent performance, but at this price point I do wish it was a little more responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great first phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable, durable and just right for a first phone, with all the bells and whistles of a high end android

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Silverdruid77, Thanks for having this phone and have given us a positive rating! If you're interested, you may want to check our E community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Would love to hear your story. -Jess MotorolaMobility

  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice phone. Taking a while to learn the phone. It is replacing a flip phone. Worth the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Fran, We're so thankful for giving us a positive rating. Glad that you bought one of our phones and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a back up phone. It actually has a great camera and good screen quality. Price was right.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mag727luckyd45cal, We are pleased to have you as a part of the Motorola family. Glad that you're satisfied with the phone's features and price. We'd like to hear your story and share it with the Moto E community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. We love to hear you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price (on sale for $99). Enough memory for apps. Easy to setup. Camera works good too!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Usability

    Rated 5 out of 5 stars

    Great for Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for Mom. She loves the feel of the phone and very easy to use. Very good price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone looking foward on getting another one can connect to any company love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Verizon sim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for $100. Stuck in my verizon sim and my sd and it works great. ⚠️ If you have verizon, you will have to ask them to reset your sim, then you restart your phone and it's flawless. If you don't, you will not receive text messages even though you can send them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. My grandma still using it. Just perfect for her

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    Good phone great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok let's be very honest. This phone is 120$ it's not going to be anywhere close to flagship phones now with that being said. It does have the same capability as my old Samsung. It is however a little slow and doesn't have much memory. Again it's 120$ it's a great deal for the price. Great starter phone or emergency phone if you need one fast and cheap this is the way to go.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Reganaya, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. We'd like to hear your story and share it with the Moto E community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price, Usability

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Easy to use. Will definately recomend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Real nice replacement phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlocked phone for the price. Nice screen size, good battery, great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as gift for my mom. Price was perfect. Much easier for her to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto E

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my sis in the Caribbean. Phone works really well. She loves her fingerprint option for fast unlocking of the phone. Would recommend.battery life is great. Goes days without needing to charge.

    I would recommend this to a friend