Customer Ratings & Reviews
- Model:
- PAJH0002US
- |
- SKU:
- 6411991
Customer reviews
Rating 4.3 out of 5 stars with 629 reviews
(629 customer reviews)Rating by feature
- Display Quality4.2
Rating 4.2 out of 5 stars
- Camera3.9
Rating 3.9 out of 5 stars
- Battery Life4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Moto E cell phone for its affordability, great camera, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, the overall sentiment is positive, with many praising its value for the price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Decent Budget Phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone overall is okay the screen, processor, camera, etc. As a budget phone it can make calls, browse the web, and it's on a recent android version.
I would recommend this to a friendRated 5 out of 5 stars
Nice budget phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget smartphone. If you are on a budget wait for these to go on sale and they are very good. Good signal with T-Mobile and also decent pictures. This is not a $900 phone so just set your expectations at a decent level and I think you will be pleased. Was able to get this on sale for $119.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MrStewart77, Hi Anna, We are thankful for giving us a positive rating! Glad that you bought one of our phones! Your recommendation is highly appreciated. If you're interested, we'd like to hear your story and share it with other E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess
- Pros mentioned:Price
Rated 5 out of 5 stars
Moto e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s for a good price and has a great volume quality
I would recommend this to a friend Rated 5 out of 5 stars
Great camera for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good article, very good treatment and service, excellent product. Very pleased and totally satisfied, it was a necessary purchase and in good weather. A great experience in the process and time during it.
I would recommend this to a friend- Pros mentioned:CameraCons mentioned:Response time
Rated 2 out of 5 stars
good phone but slow response
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good phone but slow response.. sometimes it hangs but has a good camera
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Eeic,
Thanks for sharing you feedback and we're sorry to hear that you're having a lagging issue. We would like to work with you on this matter and get it fixed. Please send us an email at [email protected] and use this as subject reference BestBuy/MotoE(2020)_Slow/Lagging. We're standing by to help. - Frank
Rated 4 out of 5 stars
Drops wifi connections
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I purchased 2 of these phones. With both of them, we have problems with it keeping connection with different wifi at home, around town, etc. That's our only complaint.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That's not typical, Kirapika45 and this should not happen. As we stand behind our products, we would love to help get this fixed. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. Please refer to this post or provide this post's link on your email so we can further assist you easily. - Mike
- Pros mentioned:Battery life
Rated 3 out of 5 stars
Average phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is average phone. Quality of image is not good but so far for me battery life is good. I am using for very basic purpose.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you have one of our phones and we are pretty confident in our specs, but I'm sorry you're not getting good camera results. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com and kindly provide this link as a reference. We'll be there to help. - Mike
Rated 4 out of 5 stars
The phone is great 4g lte received on time.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is used or recertified as was advertised. It came on time. I wanted a phone I can use for Sprint or Tmobile and it is perfect for the purpose. It was received on time.
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone for functionality and price. Pleasantly surprised by quality of screen and phone shell. Its been dropped a couple of times and No Damage.... Not a huge fan of "Android" but happy with overall quality, reminds me of early day cell phones from Motorola (durable)
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Norcalkid, nice to see that you're satisfied with the product. We hope your experience was awesome. You can join our official Moto E community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike
Rated 4 out of 5 stars
Good so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone to serve my needs. Fairly easy to make transition from old phone.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Good phone base on its price...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made very well good price. Only thing is don't trust best buy on the shipping date got it five days later then it said it would arrive.
I would recommend this to a friend Rated 5 out of 5 stars
Very Nice Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Google Pixel that broke unexpectedly. Switching over to this phone was seamless. I like the size of the screen and I've dropped it multiple times without a case on and the screen has yet to crack or scratch. (I am just waiting for my case to get here in the mail).
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Pbogdon, we are thrilled to have you as part of the Motorola family! Let us know if there's anything else we can do to help or you can visit the Moto E online community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike
Rated 4 out of 5 stars
Good. Phone for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 9 year old.The phone i got him for Christmas was crap.He love this phone.
I would recommend this to a friendRated 4 out of 5 stars
Camera is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The change from Galaxy to Motorola has its hiccups in the operating systems. But once figured out navigation it's not bad...the email is kinda crazy compared to the Galaxys
I would recommend this to a friendRated 5 out of 5 stars
Why we like Best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very impressed with the gentleman that helped us we purchased two Moto phones and we're happy with them the technician was pleasant knowledgeable helped us set up the phones did follow through we came back because we've had the same good help in the past from Best buy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bertha, Thanks for this positive review! Glad that you like this phone and is enjoying it! If you're interested, we'd like to hear your story and share it with other Moto E 2020 users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess
Rated 4 out of 5 stars
Good cheap option
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was easy I ordered online and had a curbside pick up the phone and sim were ready to go when it was given to me and worked as soon as I turned it on
I would recommend this to a friendRated 5 out of 5 stars
Prepaid tmobile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backup phone. Using with tmobile prepaid plan. Just put in sim card and it worked. Pretty fast and sound quality is fine. Not using camera so I do not know about picture quality.
I would recommend this to a friendRated 4 out of 5 stars
A good deal for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good phone, I just have to learn the differences. I like being able to hear it ring, it has good sound. It does everything I need it to.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for choosing Motorola. If you're interested, you can check out our online community here:https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike
Rated 5 out of 5 stars
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good excellant service ,i recommaend to my friends and relatives and iam planning to buy more products from best buy ,,,,quality is good
I would recommend this to a friendRated 3 out of 5 stars
OK smart phone that mysteriously uses data
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses data when I don't actively do anything on the phone (Motorola Moto e (with Android operating system)) to use data - no active internet use at all. This also in spite of deactivating all background activity in as many applications as I could find. This has led me to try to find a simpler phone that will operate successfully on the Tello network - have not found one. (I'm avoiding flip phones due to bad past experience with a flip phone.)
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's unusual for the Moto E, Rich. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. - Mike













