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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the Moto E cell phone for its affordability, great camera, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, the overall sentiment is positive, with many praising its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 629 reviews
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought that phone and sent it overseas, the owner couldn't be more grateful, he thanks me everyday for the phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot Receive Incoming Texts on VZW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed in this cell phone. I actually purchased TWO to give as Christmas gifts for members of my family who use Verizon Wireless. My Mom first activated hers and the phone seemed to be working fine, but then she could not receive any incoming texts. She can send them out, but she gets none. I wasted HOURS in forums and trying to figure out if it was just a simple setting, then spent hours with Verizon Wireless Tech Support, trying to resolve the issue. All to no avail. The second phone I bought as a gift did the same thing! That user is also with Verizon Wireless. They told her the phone's not compatible with Verizon. That was the first thing I checked before purchasing these phones. SO disappointed! Not only were the gifts a bust, but to pour salt in the wound, they are past their 14 day period of being able to be returned. This is NOT the normal top quality I've come to expect from Best Buy. What a letdown!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarianD, This is unexpected that you are unable to receive text messages. The device is compatible with Verizon and we also stated it on our compatible chart. As we stand by our phones, we'd like to know why this is happening. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Refurbished phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the refurbished phone..i had my doubts..surpassed my expectations..planning to have another

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dyceman, I really hope you’ll enjoy the Moto E, as it’s been one of our best sellers. Let us know if there may be something else we can do to assist or you can visit our authentic Motorola community page: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Fun phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really fun phone and nice to get off the iPhone/Samsung rollercoaster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot was while back. However these reviews to long!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Wish the saleswoman would have spent some more time with me. I had more questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a starter phone. Phone calls, web browsing, taking pictures etc does well. Basic n simple.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Our phone is user-friendly and easy to use, John and thank you for the good words. If in case you need help with your phone, kindly visit our Moto E 2020 online community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en or email us at supportforums@motorola.com - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone It is a very good phone I bought it and I liked it a lot and the battery lasts for me I am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with attractive features.Screen and looks are awsome .you can buy this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a year old. Still working great.has been used for games and calls and internet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Drac, Thanks for this positive review! We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Value for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandma and she loved it. End up buying two more to replace my parents' old Moto E 3s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the kids. holds charge for long time and nice design. camera little blurry

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anothercustomer, Thank you for purchasing this phone and for choosing us. Glad that you gave us a very positive rating. If you would like, you could join your fellow Moto E users on our online community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    THE Perfect Gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone perfectly for a gift I had bought two of them and it is perfect I recommend it 100/%

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bigjohn, , Thanks so much for this positive rating! The device offers great specifications that would help you. If you're interested, we'd like to hear your story and share it with other Moto E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear your story. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fine I brought 2 1 for my mother & 1 for my niece great cell phone if you want budget a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked budget phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlocked budget phone! For under $100 it's really a great budget phone. I'm very happy with it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a extra phone to my other one fixed. I don't like how it's hard to get to the main screen. Also this phone fades in and out when talking to people on it. Really not impressed. Difficult to maneuver around .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BoB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.....Screen is vibrant colorful......calls are quick.....great carrier in Verizon......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay for it's price. Not the best of phone but took care of basic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star budget phone, if you looking for a simple yet up to date phone, this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good cell phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone is very cheap and very good quality I love this kind and brand

    I would recommend this to a friend