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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the Moto E cell phone for its affordability, great camera, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, the overall sentiment is positive, with many praising its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 629 reviews
  • Rated 5 out of 5 stars

    Shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson likes it and it was not expensive and was able to replace phone on sprint line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone to Run Apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this phone to run apps off the wi-fi in my vehicle without a data plan. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my kid. She’s 8 years old and had no problem navigating the system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you need are basic functions on a phone this will work fine. It does every you want, just not very well and with the occasional hiccup. But it’s to be expected at this price point.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jeff, We are so thankful for giving us a positive rating! Glad that you bought one of our phones! If you're interested, we'd like to hear your story and share it with other E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess MotorolaMobility

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    A Terrible Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put it bluntly, this phone is crap. I would not advise anyone to purchase this phone. It’s slow, terrible battery, stupid operating system, and will not work well with certain carriers. BestBuy sales people are completely incompetent and unable to tell you which phones will work well with which carriers.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Apoman, Sorry to hear you're having issues. As we stand by our phones, we'd like to help with the issues mentioned. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Simple but great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone fast and this was a great option that for the job done.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SyManns, Thanks for this wonderful rating! We hope your experience was awesome. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Smartphone, easy to use. Good storage, excellent expandable memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted for my mom and this product is great to use.. good product for less price

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      What a wonderful gift you have there, Kamal. I really hope your Mom will enjoy using her new Moto E. We are thrilled to have you as part of the Motorola family! If you have time, you can visit our Moto E 2020 community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Thanks again for being so awesome! - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Moto is good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom,she been having a good time with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter phone for seniors to use who are not familiar with smartphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and at a great cost only from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to play. They all love playing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I bought 2 for my daughter and mom love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is soft touch and easy to use. I liked it because the screen size is big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent l like it so much it have very good pictures and very long better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It had all of the great features I love in ios and android.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Awesome, Thanks for this great review! Glad that you love this phone and has all the specifications you love. f you're interested, you may want to check our E community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Would love to hear your story. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Nice Considering the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features considering the price. Makes for the perfect temporary phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these phones for family members and they absolutely love them.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pee23, Thanks for this positive review! Glad that they like it and is enjoying it! If you're interested, we'd like to hear your story and share it with other Moto E 2020 users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good size and compatable to my old sim card. nice clear screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lovely phone it was the best thing I did the day I buy this phone.

    I would recommend this to a friend