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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 629 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the Moto E cell phone for its affordability, great camera, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, the overall sentiment is positive, with many praising its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 629 reviews
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Moto r

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow and screen blacks out. I haven't had it long keypress is lagging and screen won't turn on fingerprint doesn't work

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Moto, We're sorry to know that you are having this issue with your Moto E phone. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Birthday gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my uncle. Loves it. Simple and gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average but good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works. Its responsive for the moment. only flaw we can find at the moment is the picture quality of bad. But its not a bad buy for $80 + $35 fee for an unlocked phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Iggy, We appreciate your review. The device has 13MP+5MP rear cameras and has 5MP front camera. Your feedback is important to us. We'll share this with the team. If you're interested, we'd like to hear your story and share it with other E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for my parents who are not in need of high tech phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kip123, We are so thankful for giving us a positive rating! Glad that you bought one of our phones for your parents! If you're interested, we'd like to hear your story and share it with other E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was excellent! So far my phone has been very good,. Thx

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Decent looking phone for someone who just wants to make calls and that all about it. Cons: Camera/ Pictures quality seems like taken from old generation Nokia phones.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ayzee, that's unusual for the Moto E. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    best phone for the price and value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone for the price I paid .awesome quality and great for MOMS and DADS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this phone...works great for our animal rescue...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, phone does everything a Samsung does for a fraction of the cost

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We at Motorola know you had many options to choose from, we thank you for choosing us and Thanks for this wonderful rating! It means the world to us and to our entire team! We hope your experience was awesome. If you have time, you can visit our Moto E community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    family 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy is my favorite store my family end I'm olways but in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Ordered online. Came faster than expected, very well packaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great intermediate phone. Bought for my mom, she needs simple tasks done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this phone so do my kids i basically got it for them

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Conn. We are glad that you choose it for your kids. If you would like, you could join your fellow Moto E on our community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Very nice presentation, solid speed, and easy menus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for choosing us. We are thrilled to have you as part of the Motorola family! If you ever need help, give us a holler or reach out to our Moto E online community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Thanks again for your support. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and lightweight. Ideal gift to my sister in law.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and high quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget phone in the market, great specs for an entry level phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HenryAguilar,

      Thanks for the great review! We are happy that you love the device. If you're available, you can share your story on our Moto E community. Please see here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. We would love to hear yours from there. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola - Moto E

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great for what it is needed to do. Easy to access and setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget friendly phone for a nice price. Nice blue color

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mcb7, Thanks for this positive rating. Glad that you purchased this phone. If you're interested, we'd like to hear your story and share it with other E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Reliable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this phone since I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and high quality material build. Battery life outstanding!

    I would recommend this to a friend