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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the Moto E cell phone for its affordability, great camera, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, the overall sentiment is positive, with many praising its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 629 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks you much for this nice phone really love it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fast shipping! Best buy always great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I love how good it works and nice it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service and great phone. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lol

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product No complaint here would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Louis

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone is good my baby is happy for present she

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Perfect for normal use. I love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no fun

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not lots of fun to play everyday. don't buy it ever

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Niece is happy with the phone. I took it to Mexico

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greattt phone works pretty good ..................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell from 3' height and screen cracked. I had an OPPO Phone for 3 years fell on the floor numerous times, but screen never cracked.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service/ and they include an extensive walk-in repair network that in many cases can provide same-day service, plus mail-in and some fix-it yourself options. You will find an interactive map that allows you to find a carry-in center convenient to you. We recommend contacting the repair center to ensure they are prepared for your specific issue. -Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around cheap phone recommend to anyone ?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy for my son he like it if is very good use to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent phone for a decent price range and it fits my requirement/work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inability to switch from one application to anothe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to switch from contacts to WhatsApp. I can't do that but have to shut down and start again. Can someone from Best Buy help me?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Aunt so she likes it she does have trouble with the touchscreen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need to know android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more difficult to use than my microsoft or my apple and no info or instructions on how to use the phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi vbrn, I'm sorry to learn that you are having some difficulties with your device. Write us an email to supportforums@motorola.com so we can directly communicate with you. We want to help. - Mike MotorolaMobility

  • Rated 2 out of 5 stars

    I liked the last 3 phones I've owned much better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is too big, and doesn't fit in my pocket, and requires both hands to answer it. The screen is too "touchy", and sends you off to weird places with the lightest touch. And there's no button to back you up to the last site you were on. If there is, I haven't found it. I've never hated a phone more.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Justme,

      We appreciate that you have one of our products and we're sorry for the inconvenience. This is something that we could assist you with. Please email us at [email protected] and kindly use this subject as a reference BestBuy/MotoE2020_AdjustDeviceSettings. We're standing by to help. - Frank MotorolaMobility

  • Rated 3 out of 5 stars

    Drops WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone drops WiFi signal constantly. Such a pain to travel with.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Barry, I understand how inconvenient this situation is and this should not happen. We stand by our products and we would like to investigate this matter and help you get it fixed. Please email us at [email protected] to further assist you. We'd be happy to help you with this.- Mike MotorolaMobility