Customer Ratings & Reviews
- Model:
- PAJH0002US
- SKU:
- 6411991
Rating by feature
- Display Quality
Rating 4.2 out of 5 stars
- Camera
Rating 3.9 out of 5 stars
- Battery Life
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Moto E cell phone for its affordability, great camera, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, the overall sentiment is positive, with many praising its value for the price.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could use larger screen and more app preloaded instead of having to download everything
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our phone and for your feedback, Tattooy. We're always looking for improvements, we'll relay the message to the team. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone does what it’s supposed to do. Worked great in Central America.great phone for the price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your review, Joepinga. If you have time, you can visit our Moto E community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike
its anok phone ..thats it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its hard to hear sometimes, frequent call breaks.battery life is good
No, I would not recommend this to a friendok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok for just that the screen is poor quality really bad so its not wroth the money at all
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ptere82, Please let us know what we can do to help. May we ask what is the issue with your device? Please send us a brief description of the situation to supportforums@motorola.com. We're always here to assist. - Mike
MotoRule
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know yet. I need to find sim card and carrier but it looks nice.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing Motorola, Grovetunes. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en- Mike
Battery life sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life sucks & phone is not all that... The back button is crazy. I charge phone at night to 100% and even with just web searches the battery is at 60% by lunch time. The battery on the LG Stylo 5x I had would last me all day , getting to 60% into the late evening & that was with watching YouTube & social media.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jand,
Thanks for bringing this up to us and we understand your concern with the battery drain on your phone. Please be advised that all battery life claims are approximate under optimal network conditions. Actual battery performance will vary and depends on many factors including signal strength, network and device settings, temperature, battery condition, and usage patterns. Please email us at supportforums@motorola.com and use this as a reference. We'll be there to assist you. - Frank
Don't have a review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like it as well as the moto G not as up to date.
No, I would not recommend this to a friendGood basic phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a good basic phone without all the bells and whistles
I would recommend this to a friendNot crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's was a lil pricey considering I was just getting it for prepaid
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Ddaaddbboodd. We are pleased to have you as a part of the Motorola family. If you ever need help, give us a holler or reach out to our online community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch
Moto E meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the money. I like the Samsung J3 better. easier to navigate.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your choosing Motorola, Antney. If you're interested, you can check out our Moto E online community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike
ok for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent phone for price, needs mores RAM, it lags while multitasking.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our phone and for your feedback, Stephen41080. We're always looking for improvements, we'll relay the message to the team. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch
Bad phone experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the worst time with this phone and still having the worst time with this phone does things that a phone is not supposed to do like don't hang up when you hang it up that was one of the least of the problems the sound goes out on a regular basis it's just a bad phone wish I would have chose differently
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's unexpected for the Moto E. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'd be happy to help you with this. - Mike
Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is nice but This unlock phone Doesn’t work with Xfinity mobile carrier.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Shree, thank you for taking the time to give your feedback. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto E 2020 is compatible with Xfinity Mobile (MVNO of Verizon Network). But, I would still suggest contacting your preferred carrier to check if the phone will work using their service. - Mike
Motorola E
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really like the picture quality of this product
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok phone. Drops calls at times. Not good signal strength either.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Drew, I’m really sorry for how frustrating this situation is and this should not happen. As we stand behind our products, we would love to help get this sorted. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike
Motorola E
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this Product I was all exited to use it and the very first month I'm having issues. The signal on this device sucks. I couldn't get a hold of anyone due to signal failure. Brand New out of box and haven't been able to use it at all. Waste of my money.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to know that you are having this issue with your Moto E phone, Spiderman. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch
It was a sad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I requested the store to activate this phone on purchase but was told store is about to close. Kept getting error message of invalid SIM card. Called boost mobile several times. I returned the phone after 2 days harrowing frustration of my work. I was "extorted" $45 "restocking" fee. Based on this experience, I have doubts if I will shop again in Best buy. I told this to the Store Manager.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cyril, Sorry to hear you had to return the device. Hope you can give us another chance in the future. Write us an email at supportforums@motorola.com if you have questions. We'll be there to help. -Jess
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for basic needs. Nothing to high tech or fancy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sarah, Thank you so much for your review! If in case you need help, kindly visit our Moto E online community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike
- Cons mentioned:Slow
garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone I’ve ever purchased. This was the slowest crappiest phone I’ve ever purchased I would rather have a rotary phone.
No, I would not recommend this to a friend Nice phone but.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cuts on and off during conversations. Poor quality. I purchased one for my mom and one for my daughter Not worth even having a restocking fee for this model.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Shana,
This is unexpected. We stand by our products and we would like to assist you with this problem. Kindly send us an email at supportforums@motorola.com and please provide this as a reference: BestBuy/MotoE(2020)_Network/Signal so we can help you properly. - Frank