Customer Ratings & Reviews
- Model:
- PAJH0002US
- SKU:
- 6411991
Rating by feature
- Display Quality
Rating 4.2 out of 5 stars
- Camera
Rating 3.9 out of 5 stars
- Battery Life
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Moto E cell phone for its affordability, great camera, user-friendly interface, and long battery life. While some users have concerns about its speed and storage capacity, the overall sentiment is positive, with many praising its value for the price.
This summary was generated by AI based on customer reviews.
Moto phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died when the water proof pouch leaks. I lost the phone completely
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Daniel, sorry to hear this report. Motorola phones are not warrantied against water damage, like most electronics. While the Moto E 2020 is provided with a Water repellent design. It will fail if exposure exceeds the protections. - Mike
Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really hard to hear out of, service cuts out a lot
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I’m really sorry for how frustrating this situation is and I'll be happy to look into your case, IphoneUser. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike
Not sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure is the right phone for me I expect more for my money
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Colochito100, thanks for reaching out. PPlease let us know what we can do to help. May we ask what is the issue with your device? Please send us a brief description of the situation to [email protected]. We're always here to assist.- Mike
This phone is trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 I would. Had to return this phone twice to Motorola because it kept muting calls during the conversation. This phone is trash. Avoid it! I wish I had never bought it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tommy, Sorry to hear you're having an issue with calls. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Jess
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be like my older one but it's so buggy turns off and on doesn't keep a charge.Tried to take it back but you guys won't take it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to learn that you are having an issue with your Moto E phone, Horrible. As we stand by our phones, we're glad to investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch
Wow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful phone and a jewel compared to the last one. But, it freezes. I can't believe it but it's happening to frequently, I'm totally disappointed
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EagerBeaver, Sorry to hear you're disappointed. Does it always freeze? Does it only freeze on a specific app? As we stand by our phones, we'd like to know more about this concern. Write us an email at supportforums@motorola.com. -Jess
Worse expense ever in life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst delivery in my whole life I was told it's one day delivery but it took 10days to get to me not 2-3 days 10days it's so worse
No, I would not recommend this to a friendIssues from day 1 don't purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone. I've had this phone 1 month and the speaker has completely gone out so no speakphone, no videos, nothing so annoying
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This is unexpected for Moto E, Nina. As we stand behind our products, we would love to help get this sorted. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike
Not exactly the phone for me but ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel as if for the phones to be so expensive there should be a better variety to choose from
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry for the inconvenience. Please let us know what we can do to help. May we ask what is the issue with your device? Please send us a brief description of the situation to supportforums@motorola.com. We're always here to assist. - Mike
1234
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to bring it back because it did not work. I definitly would not recommend it to anyone
No, I would not recommend this to a friendUnhappy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with Verizon I could not access my text message
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi , Sorry to hear you're having an issue with your text messaging. Can you tell us how you can't access your text message? Let us know. As we stand by our phones, we'd like to know what's causing it. Write us an email at [email protected]. -Jess
cheap phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This poor is of poor quality it keeps putting my calls on hold, hanging up and just overall not a good phone. don't waste your money.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi nadayab,
Thanks for reaching out and we're sorry to hear that you're having this problem. Allow us to help you with this. Send us an email at [email protected] and please provide this link as a reference BestBuy/MotoE_DroppedCalls. We're standing by to help. - Frank
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is literally the worlds crappiest phone ever! It is so slow and freezes every 2 seconds. Save your money!
No, I would not recommend this to a friendBad speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it 2 months and the speaker has stopped working
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This is uncommon, Moraust and we're very sorry you are having a problem. As we stand behind our products, we would love to help get this checked. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. - Mike
This phone sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Makes pocket dial calls. Screen is over sensitive.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's not typical for the Moto E. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Phone would not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Would not work with my service I talked to all different people trying to get it to and it would not..
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Someone, Sorry to hear you're having an issue with service. We'd like to know more details as we stand by our phones. Write us an email at supportforums@motorola.com. -Jess
Bad Costumer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very rude costumer service i could not get a refund and i had all my paper work
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi jkng2398, We suggest contacting the seller to have the device returned. If you have questions you need help with, write us an email to supportforums@motorola.com. We’d like to help.- Mike
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use it was locked by Sprint Was very disappointed
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Moto, We understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Mitch
Better options are available
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible phone for the price so many issues with cellular service
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Robert, Sorry for the inconvenience. As we stand behind our products, we would love to help get this checked. May we ask what is the issue with your device? Please share more details of what's happening at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Crap phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has already stopped working. I would not recommend to anyone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear your phone stopped working. As we stand by our phones, we'd like to know more details how the device stopped working. Write us an email at supportforums@motorola.com. -Jess