Customer Ratings & Reviews
- Model:
- 01164NARTL
- |
- SKU:
- 5955800
Customer reviews
Rating 4.3 out of 5 stars with 204 reviews
(204 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the affordability, battery life, camera quality, user-friendly interface, and screen size of the Moto E4 Plus. They appreciate that it is an unlocked phone, making it compatible with various carriers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Camera error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great bought it for my 11 year old on her birthday, camera went bad after a month, got replacement thru Motorola.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
I would recommend this to a friendRated 3 out of 5 stars
It's Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best phone but it works ok. I don't like the message part. to hard to use. it keeps calling people when I want to text.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
I would recommend this to a friendRated 3 out of 5 stars
Motorola
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for cheap phone while my s9+ being repaired...this phone is so slow compared to my gallaxy
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
I would recommend this to a friendRated 3 out of 5 stars
returned product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the wrong type of phone for my plan and had to return this one.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice working inexpensive phone does all I need to do.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
I would recommend this to a friendRated 3 out of 5 stars
It's good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone does not get good reception calls get droped
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Limited access to my own data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unlocked phone for use with international travel. It turns out that I can only access a small number of my contacts and a small number of my nearly 1,000 songs. If I read the online manual correctly, the only way I can access the rest of this information is by formatting my memory card as 'internal storage', which would wipe it clean and make it useless for the next time I have to replace my phone. If true, this is a really silly situation and a sign of incompetence on the part of Motorolla. I am very disappointed.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi kmccjoe1, I understand how important these files are to you. The device only has 16GB of internal storage and can be expanded using an SD card. It would be best to use SD card as external storage to store media files such as music, videos, and pictures. -Jess
Rated 1 out of 5 stars
Poor settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not save apps to SD card, pics to SD from camera. When backing up pictures to card it randomized them all and now all 700 plus pics are out of order/ sequence and made duplicates of half of them. Camera was mediocre even though high pixel count. Network settings were impossible for Verizon to work with. Had to return.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Luisfromelpaso, sorry to hear about that. We could have tried to troubleshoot the device. But I hope you will still give us a chance in the future.Thanks and have a great day. -Anne
Rated 1 out of 5 stars
Worse phone ever!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After few months the phone starts to have problems to accept charge until one day very soon, the phone doesn't accept charge anymore. Motorola knows the problem very well and the only solution they have is replace the phone - with another Moto E4 plus -with 20% off on the original price. It's like you get scam from Motorola.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a unlocked phone that was supposed work on Verizon but did not. Had to return this
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Caveman2, this is odd. The phone should work well with Verizon. Are you trying to activate the phone for the first time? Have you tried to contact Verizon? Please let us know by sending us the details to [email protected]. -Jhei
- Pros mentioned:Affordable
Rated 5 out of 5 stars
Great phone for the price and it looks nice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking phone for the price and the biggest advantage of it is the fact it is unlocked and can be used overseas! I won’t have to get a phone whenever I go visit Colombia. I can just take this nice looking phone with me and I will be reachable from the USA. I got the “open-box” one and I’m not ashamed to say it nor disappointed because the phone has surpassed my expectations specially because of how nice it looks for the price I paid for it. This will be a backup phone here in the USA (I also have an iPhone 7Plus).
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
I would recommend this to a friend Rated 1 out of 5 stars
Terrible phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely awful phone. Had the Moto g6 for not even two weeks before it shut off on me and would not turn back on. To make this even better, Best Buy refused to let me return it or give me any suggestions on what to do. Terrible phone and terrible company.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jimm, sorry to hear about that. Let me assist you from here. Regarding your concern with G6, did you try to charge it using the original charger? If not, please do and let it charge for atleast an hour then press and hold the power key for 15 seconds. Please let me know if it will work. You can send us an email to [email protected] sharing more details. We are more than glad to assist. Thanks. -Anne
Rated 1 out of 5 stars
Hate it. Can't wait to buy another.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is so sensitive. Merely tossing it down on the seat next to me I end up calling people... or taking 50 burst pix of the ceiling. I miss my Samsung.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friend- Pros mentioned:Affordable, Battery life
Rated 5 out of 5 stars
Best Budget Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I broke my Galaxy S7 so I needed a phone to hold me over till the next iPhone release and I wasn't looking to spend much. I know how shoddy some of the phones in this price range can be so I did a little research before walking into the store and decided it was between this or the Nokia 3.1. The Nokia would continue to get updates but the Motorola E series has a history of producing a solid product at a budget friendly price and with the phone being unlocked, rooting and installing a custom rom is fairly easy. This phone, even with 2gb of ram, is super smooth and responsive. It runs an almost stock Android, much better than Samsung's TouchWiz. The fingerprint sensor is amazing and using it for navigation is a nice feature. The combination of screen, processor and battery make this a very efficient phone that can get 12++ hours of screen on time on a single charge. This phone has me questioning if I really need a $1000 iPhone when a $160 budget phone is this solid If this phone lasts I may just check out the Motorola G series instead.
I would recommend this to a friend - Pros mentioned:Camera
Rated 4 out of 5 stars
Great Phone for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this phone for my wife. She's not a Gamer or a Tekkie, but she loves to do what women do with a phone. (I don't mean this in a male chauvinist pig way). She's on the phone alot socializing, takes lots of pics, messages, emails, etc.. All the apps she's loaded, the phone handles with lightening speed. Big display. Plus add a 64 Micro SD card and you've got 80 Gig, for cheap phone that looks great, lightweight,and does it all! If you can get it cheap, buy it. Then in a couple years, you don't feel bad about getting the next new phone.Plus Motorola backs up their phones with a solid warranty!
I would recommend this to a friend Rated 1 out of 5 stars
No updates
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid phone destroyed by the fact it will not be getting 8.0
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Techguy1134,
Thanks for reaching out. We like to help. Here is the link for devices that will receive Oreo update: https://blog.motorola.com/2017/09/14/say-hello-android-oreo/.
-Jhei
Rated 1 out of 5 stars
This product doesn't live up to the early reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone's sound is horrible no one could hear me
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi notforme,
Sad to hear what you just experienced. We usually do some troubleshooting steps to figure out why customers ar e experiencing something weird with their phones. If you can't be heard by someone, make sure that there is nothing covering the microphone of the phone, no dust or lint, try to use third-party apps to test if there's any difference when making a call. You may also put the phone in safe mode and see if there's any third party app causing the device not to work. To put it in safe mode, press and hold the power button until Power Off option appears on the screen. Press and hold the Power Off option until it Reboots to Safe Mode, then press OK.
-Jess
- Pros mentioned:Battery life
Rated 3 out of 5 stars
Hotspot looked...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is good, signal is good, screen is ok, but the hotspot is locked I buy at unlocked so I don't have to deal Whit the locked rules from the carriers...
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
No, I would not recommend this to a friend - Cons mentioned:Weight
Rated 4 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is absolutely awesome, it's just a little heavy.
This review is from Motorola - Moto E4 Plus 4G LTE with 16GB Memory Cell Phone (Unlocked) - Iron Gray
I would recommend this to a friend - Pros mentioned:Affordable
Rated 5 out of 5 stars
GET IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The way this phone survived and for the price it is really an amazing deal.
I would recommend this to a friend





