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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 345 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Moto E4 Plus's affordable price, long battery life, and decent camera. They find the phone easy to use and appreciate that it is unlocked. While some customers have concerns about the speaker quality, the overall sentiment towards the phone is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 345 reviews
  • Rated 5 out of 5 stars

    Great WiFi Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on WiFi for set-up. Waiting for my international SIM card to arrive in preparation for an upcoming trip, so I'll test more features then.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is nice but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The E4 Plus is a great phone and would have gotten 5 stars but I am having problems connecting to my wifi system. The phone is working great connected to AT&T but when I try to connect to wifi it doesn't work. All our other phones are still working as well as our 2 laptops. I turned all but 1 computer off but this phone still wont connect. When I took it to Best Buy it connected to their sysem so the problem is with my network, It doesn't like the Moto.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Geek,

      There are instances that it may not connect with a low connection. You may try to check if the Wifi Scanning is off. If it is on, turn it off. To check, go to Settings> Location> tap 3 dots> Scanning> Turn off wifi scanning if it is on and see if that would help.

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great Unlocked Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement for my mom's LG3. She loves the graphics and the ease at which she was able to learn this phone's features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New cell phone for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is new to Android cell phones and she is starting to like it more every day. She said it's a lot better than her old flip cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    My voice can't be heard on the other side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great especially the battery life. However, during the calls, there are sudden blackouts for the person on the other side. My voice does not reach there for a couple of seconds, and after that, it goes back to normal. In each minute of the call, this issue occurs.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Soomro,

      That's rare. This may also happen during calls when you are in a low signal area. Does this happen to all persons and different locations? Have you also tried restarting the phone and see if it has the same thing? These are some examples you can try and let us know if that works.

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Love this Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have ever owned. It does everything I need and has a great quality camera. Would give it a 15 if I could!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    You get what you pay for so dont bother!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for over a year and half. on ATT service gets a lot of drops calls in my area. Con- already been service once by motorola for volume issues still having same problems, caller cant hear b/c of in n out service, bluetooth will not connect to car or headset. Pro- Battey life , app work fine,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Meh!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good but I really didn't care for the phone. It didn't last for long. Maybe 2yrs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little more then I wanted to spend on a phone but I am extremely happy with this phone. The fingerprint is my favorite part!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom who is very technologically challenged and usually destroys her phone within a few months. So far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great solution for replacing a lost phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost phone that was under contract. this phone has most bells and whistles needed for someone that needs a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Moto for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen with great shortcuts and flexibility in set ups. AWESOME battery life. For under $200, this Moto is outstanding.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hearing aid compatible android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good starter android, u have to get a case to protect the phone, camera and front screen so it will work and last you. good storage for many things. Motorola has stepped it up a bit with these phones, Ringer and volumes isn't too loud tho, try to see if stores has one u can try before you buy and always ask for HAC rating which is usually on side of box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY PHONE!! transferred my service over from another carrier and have not had any trouble with it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assume it’s a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this phone for a few minutes. There was a lot of confusion and this was given instead of what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I ever bought, this phone is an excellent for the price, I feel camera & RAM should have been little better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inexpensive Android phone...for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's plenty of power in this phone, but after 6 months of ownership I can see why this phone has its price point. A lot of little things missing that my old Galaxy S5 had, let alone other phones before that. Also noticed some lag lately. Could be an update that caused it, or possibly a memory issue.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jace, sorry to hear about that. Lags and freezing are sometimes caused by running apps in the background, use your recent apps button to close apps you are no longer using. It is also a good practice to restart the device periodically (at least every 48 hours) to clear out buffers and memory that may lead to intermittent issues. Let me know if you have questions or clarifications by sending us an email to [email protected]. We're more than willing to assist. -Anne MotorolaMobility

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gonna blow you away but good for the price decent camera and battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ST PRODUCT FOR MY USAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS PRODUCT BASED UPON THE OPINION OF THE SALES REP WHO EVALUATED MY NEEDS AND COST REQUIREMENTS, AND USAGE.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DREW, thanks for the positive feedback. Hope the device works as expected. -Erwin MotorolaMobility

  • Rated 5 out of 5 stars

    A Nice Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more internal memory which this offered. Some differences than the Samsung Galaxy but is doing the job well.

    I would recommend this to a friend