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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 345 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the Moto E4 Plus's affordable price, long battery life, and decent camera. They find the phone easy to use and appreciate that it is unlocked. While some customers have concerns about the speaker quality, the overall sentiment towards the phone is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-345 of 345 reviews
  • Rated 4 out of 5 stars

    Ok phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable phone with great features. Little disappointed with the short life

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speaker

    Rated 3 out of 5 stars

    speaker phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the speaker phone wouldn't work when I received calls taking it back for a refund

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speaker

    Rated 1 out of 5 stars

    Total disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto E4Plus with 32GB memory. I bought this phone because the reviews were great and I got it for a good price. 1st phone has speaker problems - sounded like folks were in a tunnel. While they were charging the second phone, the battery overheated. Now the 2nd day of having the 3rd phone, this speaker is bad too! I even contacted Motorola directly. They had me make sure all updates were installed and start it in Safe Mode. Did not make a difference. Ugh! Is there something about this model? My first Motorola. Tried to save $ and only got aggravation!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shellysaver,

      Sorry to hear that you're experiencing these concerns, let me further assist from here. Please send all the details at [email protected] and we'll check.

      -Venice MotorolaMobility

  • Rated 1 out of 5 stars

    Bluetooth doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the phone and out of the box the Bluetooth doesn't work properly. First I bought the Moto E4 (returned) and then this one Moto E4 Plus. Both have Bluetooth issues. I love the phone other wise. If you use your BT as much as I do, I wouldn't recommend Moto E4/Plus.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Walker, we understand how you feel. This is certainly not typical. What device are you trying to connect the device with? Have you tried connecting to different devices and what error message do you get? -Erwin MotorolaMobility

  • Rated 1 out of 5 stars

    Would not work on Verizon Serivce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this "unlocked" phone to my Verizon store. When we put my Verizon Sim card in it would not work with the network. I thought it would so had to return the phone. Needing a phone immediately I had to buy one from the store.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Byko,

      Sorry you had problems. The phone does work on Verizon in our unlocked version. If purchasing a locked model you must select the Verizon version. If you have any other concerns or questions, don't hesitate to reach out to us to further assist you.

      -Jess MotorolaMobility