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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 33 reviews

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88%
would recommend
to a friend

Customers are saying

Customers admire the Moto E5 Play's ease of use, with many praising its user-friendly interface and suitability for those new to smartphones. The phone's sound quality also receives positive feedback, described as loud, clear, and good quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Rated 5 out of 5 stars

    Great features for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As customer of Consumer Cellular, I was interested in a inexpensive phone with WIFI capability. The Moto E5 Play was featured on their website and stated that it could be purchased at Best Buy. Preferring to see in person what I purchase for $80, I went to Best Buy. Very helpful people. This is my first ever, smart phone. I am amazed at what it could do. To me, it is like a hand held computer. WIFI helps me stay connected with my phone calls. That was my main objective. However, the camera, the speaker, the features such as texting with a mic are amazing to me. Don't let the $80 price deter you, especially, if this is going to be your first smart phone. Also, for you regular smart phone users, check it out for yourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm surprised at how great this cheap little phone is. It's fast and the sound is loud and clear.I've had this phone for about a month now. I've tested out several games and apps and have no problems at all. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inexpensive cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for texting and photos. It does a great job on both. The startup and keyboard are quick. The photos look nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Starting Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is highly recommendable is you are trying to get the hang of smart phones, it’s also a really affordable phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    First time Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the camera. Easy to use.Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Easy to use and good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like it a lot but it has a lot to get used to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade because my phone was going to be discontinued for service next year. I don't like change so it will take time to get used to it. All that being said I like the display, the icons, the quality. So I will probably like it overall in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my other half this phone. It is the best one that I have found out there. Looks good and works great. I love mine and I am sure he will love his.. Can't beat the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone / good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and works well for me . I haven't had but one problem with it. And that was ,not giving me a n option to add a zip code on certain things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound quality. easy to navigate through apps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to hear most callers. good sound quality. better with spkr on and turned down slightly. easy to navigate through apps. CS was very helpful in setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for the price. has all the necessary requirement's.i love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart phone for my mom who is 85. We bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smart phone for my mom who is 85. We want to use the duo app to make video phones calls with mom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Replacement pone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a lost phone. Good quality and features for a phone at this price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us that only do a little internet browsing on our phones, text and talk, this is a great phone. There should be more in this price range that fits the bill for 90% of people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone for a Senior to get after only using a flip phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I am very happy with my new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recommend this phone to my friend. It is easy to use. Glad I purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for me, glad my IPhone died, they are junk for the mentally challenged!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates well. Still learning function. Like the camera feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this camera, My first smartphone. Has a lot of apps for doing a lot of things. I am a senior so getting use to this smartphone is a little bit much for me, but i will get the hang of it . Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend was using a flip phone from Consumer Cellular. I offered her a chance to try out a smartphone so she could use Google maps to get around. So far she likes it as her first smartphone, though I do see some shortcomings as compared to the latest Samsung Galacy smartphones.

    I would recommend this to a friend
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