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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4 out of 5 stars with 259 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the Moto E6's affordability, user-friendly interface, and improved camera quality. They find the phone's battery life to be reliable and suitable for daily use. While some users have concerns about the phone's unlocked status not working with certain carriers, others mention that the phone can be slow and has limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-259 of 259 reviews
  • Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Android. I find it hard to navigate and I prefer apple. Wouldn't buy again.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lysa, we understand your opinion. If in case you need assistance with your device, please feel free to email us at [email protected]. We're always there to help. - Mike MotorolaMobility

  • Rated 2 out of 5 stars

    Cell phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok I got for take out the country and over there work good .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just so slow. Even for my grandpa it was really slow phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poort quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn't start at all after opening the box. Charged it for 3 hours and tried to start it and the sceen just flickered with the motorola logo and shuts down.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This should not happen with a new phone. As we stand by our phones, we’d like to help. Tell us more details. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Not Good For Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this phone was sold as one I could use and find accessories for, it was not any of those things. I could not find a screen cover or case for this phone. It was hard to use and I did not like it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi moviewatcher, There are third party stores selling cases for this phone but we can't recommend one. Let us know how we can help you with the phone. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did not last for a month. Calls could not come in. Device started turning on and off by itself. Purchased for overseas not the best product at all. Do not recommend

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi quabby, Sorry to hear you have issues, this phone is not intended for other regions. Therefore, some carrier specific features may not work. Regarding the device turning on and off by itself, we'd like to help. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Unlocked but does not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these phones at Best Buy for family members, they did not work in Africa, all other unlocked phones that were bought from bestbuy worked. I don’t recommend it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Daniel, Sorry to hear this phone didn't meet your expectation. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale.-Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Téléphone not unlocked!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You posted that the telephone was unlocked, now that I am in foreign country, they don’t work. Nokia 1.3 and Motorola E6. Why you did that to me.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Apotre, Sorry to hear you're phone didn't work in foreign country. This phone is a US device. This may not work as the device is intended to be used in the US. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this phone and the battery life was really bad. It didn't last even a few hours.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi tex3285, Sorry to hear you have an issue. We'd like to get that checked. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Pooopy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible phone always freezing!!!!!over heats and turn off by its self

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Amibo, Sorry to hear you're phone freezes, overheats and turns off. As we stand by our phones, we'd like to help. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    It freeze constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the worst purchase I had ever had, on top I have to pay retaking fee

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pendejoporcompraresto,

      This is unexpected for the Moto E6 and we're sorry for the inconvenience. We stand by our products and we would like to assist you with this. Please email us at [email protected] and kindly use this subject as a reference BestBuy/MotoE6_Freezing. We'll be there to assist you. - Frank MotorolaMobility

  • Rated 1 out of 5 stars

    Paper weight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of time money and space. I definitely don't suggest this product.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jess83,

      We would like to know more about your experience with the product and help you get it sorted. Please email us at [email protected] and kindly use this subject BestBuy/MotoE6_DeviceNotWorking as a reference. We stand by to help. - Frank MotorolaMobility

  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful and Best Buy couldn’t even give my money back. Ridiculous!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bruno, We saw your review. We'd like to know more details. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Phone reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont even receive my order. I need my order ASAP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't hear on this phone. The mic is the worst

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Beamore41,

      This should not happened. We stand by our products and we would like get this sorted. Please email us at [email protected] and kindly use this BestBuy/MotoE6_Mic/EarpieceNotWorking as a subject so we can assist you properly. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Best Evey thing comes from best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone brand love best buy they deliver fast as you pay for it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO APN SETTINGS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone 20 days ago and unable to return it due to Best Buy's extremely short return period. The phone is unable to connect to mobile data. I'm unable to send pictures or access the internet/apps while not connected to WiFi. My cellular carrier sent me instructions to ensure the APN settings were correct but my phone has a HUGE defect. THERE ARE NO APN SETTINGS. When you purchase a phone from Best Buy, my advice is to set up your phone there and make sure all the features work. The phone was advertised as a phone that can connect to mobile data. It's obvious they don't stand by what they sell because they make sure the return window is extremely short. Now I will have to deal with the manufacturer. I will never purchase a product through Best Buy again when there are other stores with great customer service and return policies.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, This is odd. As we stand by our phones, we'd like to get this checked. Write us an email at [email protected]. -Jess MotorolaMobility

  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    would not work abroad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a week ago and brought it in Greece and is not recognizing any network with the local sim cards (GSM). It supposed to be unlocked and I specifically asked this question on whether this would work abroad or not. Can you tell me what is going on and I cannot use this in Greece.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      The phone is unlocked and works on all major US carriers, so it should work in Greece and globally. We recommend contacting your US carrier for help determining which networks to use when traveling. Best of luck. If we can help please email us at [email protected]. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Do mot buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops calls...goes red...messages NOT inorder...calls mot inorder...nosignal

    No, I would not recommend this to a friend