Customer Ratings & Reviews

+ is a pro leaning, - is a con leaning. I've had this phone for about two months now and I can give you a good rundown of all the features and quirks. MKBHD does a decent review of the Verizon only version of this phone, the Edge +, but he is a little harsh on it imo. Display: + So I want to say that this phone has an amazing display. It's not the leader of the market but really good for a mid-ranger. The waterfall display is going away due to the accidental touch problems but I hardly ever get an accidental touch on this phone. It also has these awesome little graphics specifically for the edge. Like plugging it in or getting a notif. All in all the Trademark of this phone. Also I would say this beats the Samsung Galaxy that had the waterfall display. Battery: + At 4500Mah, the phone will last you all day. I'm definitely a heavy user at more than 6+ hours of screentime. I have about 25% at the end of the day. If you need to charge it tho, the rapid charger (18W+/-)does supply a somewhat fast charge but not as fast as their HyperOne(65W). Also, the charger is a USB male port to USB-C, which is aggravating since almost all phones I think now come with dbl sided USB-C. Camera: + Just because this is pro leaning, doesn't mean it's like an Iphone or Samsung. But overall this camera has amazing Lowlight capability. The telephoto is clear enough if you want something like 50 yards away any further and it's blurry. And the macro is good but the focus is hard to grab. The few gripes is that, for the price without a sale on it, it needs to be more crisp and a more natural color. The bokeh is ok but needs some work. And then they need to have a image stabilization for both the photos and video. I means it's 2020, this should be standard. But other than that the video is real nice in 60fps. Not to mention the transfer to other viewers like a PC or to Facebook, it's about the same with what you see. Consistency: - I don't have to money to buy a lot of nice phones, but I will say is that before I bought this phone. I did some research on it but they did a good job at hiding the negative news on it. Which is that, the phones had a ton of display issues. The one I received, worked perfectly fine for about 5 days until a dead pixel on the edge scrambled my phone and left a weird glitch that would burn what I was viewing onto the screen. Also had just black spots and green hues everywhere. It degraded the quality of the display too. It was awful, luckily it was before 7 days and Best Buy came in with the Clutch and replaced the phone for free. This phone now is all good and no problems at all. So far. Service and 5G: + Now... All I gotta say is.... Holy cow. This is fast with the 5G. And even when not in 5G coverage the 4G is improved dramatically. Even working in buildings where it usually doesn't work. Also in low coverage areas have improved. The only downside is that sometimes I have to restart the phone because it loses service altogether for idk what reason but a quick reset does the job. Bluetooth and devices: - So... The bluetooth is fast and easy to find devices fast however the multiple devices support is kinda iffy. When it connects to my smartwatch while also connected to my headphones. It sometimes disconnects my watch but not my headphones, I'm guessing giving my headphones priorities. That was annoying but I'm sure software updates can help that out. Overall: + Solid phone. Solid Specs. Fast and reliable as long as its not a defective one. I want to mention that I got this phone on sale on Black Friday for literally 300$ off... It was a steal. If I bought the phone full price, then I might've left a harsher review but you can't beat the price for how good this phone is.

Love the phone. Fast with everything I do. Clear, crisp display. Only con..need a case; slippery to hold...Dropped phone WITH a case/tempered glass protector and screen still shattered (case/screen protector was inadequate).

I am an IT Admin for a medium-sized company (200-300 employees) and have been an iPhone user since the first one, now use a 12 Pro Max as my daily driver. As a tech enthusiast, I have owned a few Android devices along the way as well, most recently a Galaxy Note 20 Ultra (lost to theft, 10.2020). Recently at my company we decided to replace our biometric door access systems across all 12 offices with an application that must be installed on a smartphone and uses Bluetooth to authenticate employee door access. I already had spare iPhones on hand to test the software, so I needed an Android device to test as well. As the phone would not be used as my personal phone, I did not want to spend a ton of money on it, having spent over a grand on the Note 20 Ultra which was only used for me to personally test cellular network quality in my region and was stolen. After much searching, I found the Edge 5G and the price was right… got it as an open-box item at Best Buy for less than $400. The Edge 5G came with Android 10 out of the box and sports some premium features usually only found in flagship phones- face unlock, under screen fingerprint sensor and a gorgeous 6.7” OLED screen with a respectable 90Hz refresh rate. It feels premium beyond it's $400 cost when held in the hand and as the owner of many $1000+ flagship smartphones, I feel that the screen on this $400 Edge 5G is equally as gorgeous as those vastly more expensive phones. Also, the Edge 5G is considerably lighter than the Note and iPhone, and the screen is a bit narrower than those phones which makes it much more comfortable to hold and use with one hand. It plays my games and movies just as well as my Note and iPhone, but I find that navigating the OS can be a little less smooth, transitions are more abrupt and not as smooth as my flagships, but this is more of an aesthetic nitpick rather than a functional problem. Now for the few ‘negatives’ I have found with the phone…. First, compared to my Note and most definitely compared to my iPhone, the Edge’s face unlock is clunky at best and nearly useless. It fails most of the time, does not work well in the dark and will not work at all if I’m wearing sunglasses where my iPhone’s face ID works almost flawlessly with or without sunglasses. The under screen fingerprint sensor on the Edge is good, though not as fast as the Note's and iPhone is missing this feature altogether! Second, the curved edges of the screen are a beautiful effect, really make this phone perfect for watching movies, but make some other things exceedingly difficult to do. Moving icons between screens is tricky with the curved edges and I am constantly engaging gesture shortcuts by accidentally touching the sides when trying to swipe through pages of a website. Finally, the back of this phone shows fingerprints easily and can really look disgusting, you should get a case for it BUT… be warned, there is a VERY LIMITED selection of cases for this phone which was surprising to me having only ever ordered cases for flagship phones. Beyond those minor annoyances, I would certainly recommend this phone to anyone who needs an Android phone with a large, gorgeous screen but doesn’t want to spend a month’s rent to get it. Overall, I would say a great value and nice offering on the part of Motorola!

Amazing phone, fantastic price, great value! Simple stock Android, and a beautiful screen. The CPU and memory are plentiful, and play my games with no hiccups. However.....there's a screen issue that's starting to pop up as a common problem of this model that shares its screen with the Moto Edge+ that also had the same problem. Moto released a software update that partially fixed the issue for the Edge+, but some were deemed un-fixable and required a swap. For the Edge 5G, Moto has not announced a similar plan. If you start to see purple blotches along the edges, a green tint on the screen, or a burned image around fingerprint reader area, make sure you get it replaced or dealt with before your return policy is up. Search the web and the Moto support forums and you'll find all the others with same issues.

Motorola EDGE 5G immediately gave me curious impressions which led to a follow-up purchase shortly after comparing it with similar android cellphones with matching or within moderate range SPEC-wise. In conclusion I'm completely happy with this purchase decision and moreso even felt it exceeded my initial expectations. For anyone in practically any market; whether dedicated gaming fans to social media hungry users this entry offers plenty to keep you going. Swift screen transitions via high resolution + refresh rate/frames per second topped off amazingly, powerful extended use battery with [Super Fast] Turbo Charging usb-C adapter loads lightning fast. I can go on for a LONG TIME, but will end it here to keep it safe. Manufacturer "Unlocked" let's you pop in ANY SIM card for instant provider signal tower registration giving you crystal clear call quality & smooth advantages provided with enhanced 5G internet + data downloads/uploads cranking 866Mbps on average nearly hitting that sweet spot 1,000Mb/1Gb speeds! Still love this cellphone best among the large and growing selection Motorola offers. Plus I wanna add that I'm in total support of Northbrook, IL-based company Motorola for many years now and still to this day.

Like many other people here, this model has pretty bad screen issues that would appear when the phone moderatly heated up. Something as simple as watching a youtube video would trigger it. Mines developed within 3 days of owning. Went to best buy and exchanged it for a Samsung Galaxy A71

After 3 days of buying this the screen started acting up black spots mostly on both sides of the screen so we returned it and exchanged it thinking maybe this is just a defective phone. Then after 2 days same thing happened I looked it up online then realized that its very common problem for this phone so I don’t recommend buying this phone.

It's a good phone and is quicker than you think it is.It has plenty of storage space and you can use a sd card up to a terabyte.Im very satisfied with my purchase.The guys at best buy help me out with my purchase by helping me to choose the best option for payment.Here's a photo below from phone camera.

Very responsive touch screen, and very fast with no lagging. The only issues I found was if is hard to find accessories for this phone which is not a real issue

I really love this phone bit just about couple of days a green tint show up in the screen like a a oled burn. This is unacceptable..just after 3 days of light used ...this a is a Hardware issue for sure

Love it best buy yet. Would highly recommend. Easy to use.

Green, purple and black tint appears on the screen after 4days. I decided to return it.

Very good phone and the treatment of the employees is very good.

Just 9 days and have a lot troubles display i can believe this

I have this phone currently and I am still using it. I came from an iPhone 11 Pro and this phone is certainly ...different. Here are my pros and cons so far: Pros: 1. The screen is absolutely beautiful and makes this phone look so much more classy than others at its price range. I was hesitant at first due to the screen problems I read about - I have not experienced any - but I would recommend swapping it out if it does happen to someone else. 2. The phone is super fast, responsive, and easy to use. The processor it has would bog down other devices but this one holds its own due to the nearly stock android experience. Games play without a problem for me, I do not do much gaming though. 3. I use this phone a lot for college and my job - the battery life is good enough to last until about 6 or 7 pm after decently heavy use since around 8 am. The fingerprint scanners is actually really fast and responsive to my fingers. Cons: 1. Price: This was not a con for me, because I got it unlocked at Bestbuy for 499.99. However, that is not its usual price. The Edge retails at 699.99. That is just a tad too expensive for this phone. 2. Camera: The camera is not bad, it actually captures a lot of beautiful images and I have no complaints about the camera except for it does not match other phones in this price range AT THE 700$ RETAIL. In closing, I smashed an iPhone, and decided to give something else a try for once. I love my Motorola. It's a great phone with only one or two shortcomings: price and camera. If this phone's retail was, say, $500, it would be much more attractive. It would not seem like a sale phone, or worse - an overpriced device.

(Unbroken) Display is beautiful, battery is great, speakers are very loud, and the cameras are good. I'm not really sure how else to say "phone good" so I'll just jump to the negative. If you don't have big hands, don't get this phone. If you are concerned about long term durability, don't get this phone (edge screen is already very exposed and good luck finding a reasonably sized case that protects). One thing no one else seems to mention is the vibration/haptic feedback. It actually feels quite nice and made a surprising difference when typing. The only reason I'm giving this phone three stars is because of the unacceptable display issues. I had a mild green glow right out of the box (first picture), and a few days later it had expanded (second picture). By then I knew about the issues this phone has (and I didn't want to play a constant exchange game) so I decided to return it for a Samsung S20 FE. The only things I miss so far are the vibration motor and moto display.

I upgraded from a Samsung S9+ to this phone. Despite it not having some of the features that other phones commonly have its a wonderful phone. Pro's, Battery life: I can go up to 2 days without charging, 4500mah battery is a definite step up from my last phone. Internal storage: 256GB of internal storage is a great thing to have, if i didn't already have a memory card i wouldn't likely need one. Screen: OLED screen with a 90 hertz refresh rate is great for games and movies. Makes for a really smooth experience No bloatware or mandatory apps installed is a great thing. don't need them slowing down my phone or reporting anonymous info. Con, No wireless charging: I would expect that this feature would be there since its on almost all other phones for the last 4 years at least. Android OS updates: there are limited android OS updates on this phone which is good in the sense that with every update your phone might be slower because of more resources being demanded of it. it would be nice to have more updates for it Lack of options for cases: at this point i can only find about 4-5 cases for this phone but when i purchased it there were zero Processor: The moto edge 5g comes with the snapdragon 765 processor which is an 8 core processor but the clock speed is lower than the snapdragon 845 which was on the Galaxy 9+ which was released in 2018

I was using a Droid that lasted me 8 lovely years and sadly it started cutting off randomly. So after asking around, this is the one I was sent to. Pros: Quick speed for internet searching and videos. Great screen quality. It can multitask pretty well too. Once you get used to the phone shape, it's nice. It's pretty lightweight and easy to fit in skinny places. Battery life is amazing...I go 2 days with no charge regularly. I don't have tons of screen time. It's got lots of cool Moto stuff to set up your preferences and personalization. Cons: Horrible horrible Horrible camera, my ancient Droid made better pictures. It has all these fancy lenses and I can't get simple images. And when I try to make prints, the processing messes with the image so much that they suck. That over processing mess also makes it where I can't get pictures of my toddler...it makes it slow. It saddens me most because that's why I chose this phone, they said the camera was great. I can't get signal in places my old phone did. I'm with the same provider, and they said I should not be having any issues. I can't search for something while ppl around me are able to. It was difficult to find a cover/protection for. Hopefully they've fixed that?

Very good phone. Quite fast and responsive. 5G works great in my area. Love the simplicity of Motorola's software, and no one does notifications better. And Moto actions, like the chop to turn on the flashlight, make for a unique experience. Couple of complaints: First of all, the battery charging process is frustrating. It goes plenty quick up to about 85%, then it slows to a crawl. I understand the need to protect the battery, but it shouldn't take 20 minutes to go from 95 to 100. Secondly, I'm still not completely used to the curved screen. Many times it's hard to open a menu in the corners of the screen.

I purchased the Moto Edge during a 2020 Black Friday sale for $400. I was initially skeptical of this phone due to a few negative reviews regarding screen flickering problems, so I was intending to purchase the Pixel 5. After handling the plasticky Pixel and feeling like I was holding a phone made by a toy company I couldn't help but notice the gleaming curved edge display of the Moto Edge on display beside. It looked and felt so much better and at $300 less! I could not resist trying. One of the advantages of Best Buy is being able to hold the phones and try them for 14 days and returning them if there are problems. Now that I have owned this phone since November 2020, I have found it to be an exceptional value and I have no regrets purchasing. It comes with a silicon case which I use with a finger ring. It doesn’t need a screen protector because Gorilla glass 5 is difficult to scratch accidentally. The phone feels incredibly durable, and I have never worried about it flexing in my pocket, even when squatting or lunging. One of the advantages of the curved screen is that it actually strengthens the phone just like angle iron strengthens traditional structures. Performance has been superb, and the only shortcoming I have noted is that the phone charges slowly and the fingerprint reader is suboptimal for unlocking the phone. BTW, it doesn’t seem to be as finicky when using to authenticate apps for some reason, so I use pattern for phone unlock and biometrics for my apps. My favorite feature is the design, (It's long slender body really feels great in the hands). The speaker is the best I've ever heard directly from a phone. The display is also awesome. Battery life is excellent.