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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 596 reviews

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89%
would recommend
to a friend

Customers are saying

Customers frequently mention the Moto G (2nd Generation) Cell Phone's affordable price, good camera quality, user-friendly interface, and compatibility with various carriers. However, some users have concerns about its battery life, limited storage capacity, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 596 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought while discontinued as the next generation has already been on the market. Can't beat it for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specifications were saying the phone was 4G. But, when i wanted to set the phone in 4G, only was 2G or 3G

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Affordable but slow may due to RAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my old nexus 4(broken screen). It works fine most of the time but however I get sluggish response with some application running. It might be due to less ram compared to Nexus 4. Buy this phone only if you don't mind occasional sluggish response. So far more stable than nexus 4.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is good and the price is good, just the storage not enough, and can't play music on memory card.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No LTE on this MotoG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Judging from impartial reviews I've read, I'm sure this is a fine phone, but I returned it after I discovered it did not have LTE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, solid, fast phone with good battery life. I will buy unlocked phones from now on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return first unit second one working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks could not hear people calling calling me. Retuned to Best Buy for replacement. Second unit is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good step up from 1st gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was time to move up and the price was right. It upgraded to Marshmallow cleanly and is using the micro-sd as part of the memory. Works perfectly with Tracfone service.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    IT work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this unlocked phone on the Tmobile network and I must say that I am happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a good starter smart phone for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my twin thirteen year old daughters.they have dropped them a couple of times and only minor damage to front.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has to use AT&T towers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sadly this phone has to use at&t because it is GSM

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It is GSM unlocked, you can use this on TMobile as well. If you need a CDMA version, you can go to your carrier and purchase. MotorolaMobility

  • Rated 2 out of 5 stars

    Looked good at first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a week of my granddaughter's use, the screen was cracked and missing a piece. That is due in large part to her putting the phone in her back pocket all the time but if we could have bought a protective case for it at Best Buy, we would have. Unfortunately the store did not carry one according to the clerk. She was helpful but not as knowledgeable about unlocked phones as we would have liked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is good value for money if you don't mind its low battery capacity

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone for Great Price.Not the best specs but I would probably buy again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    its okay phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad signals keep cutting off, speakers, microphone have bad quality. 3g only.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good cell phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone Is stack android and pretty fast for this price. The camera is not an Iphone cam but it does the job for sure. They have one that got 8 gb of memory and one 16 gb and the good thing about them you can add memory unlike the Iphone. Pretty nice speakers comparing to other cell phones and love the signal strength and light weightiness of it and size not big or small.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For about $100, good value for money but not the most user friendly phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular Cel Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cel phone that regular characteristics gama middle but it's ok for customer no than demanding.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone - No a great battery life though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, have Battery issues but that's OK. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    A good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone for the price. Pictures clear . Easy to navigate

    I would recommend this to a friend