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Customer Ratings & Reviews

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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 596 reviews

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89%
would recommend
to a friend

Customers are saying

Customers frequently mention the Moto G (2nd Generation) Cell Phone's affordable price, good camera quality, user-friendly interface, and compatibility with various carriers. However, some users have concerns about its battery life, limited storage capacity, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 596 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great unlocked phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for the price. I feel very comfortable with all the options and I appreciated my decision to go with this product after a lot of research.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice cellphone for this price.. I wish the camera take better pictures but for this money you can't get something better

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the moto g is a very good phone for the price! performs well and is a perfect size and feels good in your hand, definitely worth checking out..it packs a punch for the buck!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome Phone, Defective Display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is exceptionally amazing. Its fast, android lollipop update arrived as soon as I booted, screen is crisp and sharp, speakers sound great. Overall its a steal for $179. With that being said this particular device from BestBuy is defective. The screen has multiple blue blurred spots. Though it is hardly visible on dark backgrounds it shows up on white backgrounds and bare in mind that android lollipop has a lot of screens with white backgrounds so that will bug you if you upgrade. It certainly is bugging me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      You may want to take the device back to Best Buy -- that's certainly not normal. Alternatively, you can contact our support team to process a warranty replacement: http://bit.ly/MotCustCare MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best unlocked cellphone that you can found for 100 bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good of less price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell. Very easy to use. Good battery. Less Price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The phone worked fine - for 6 months then KAPUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months the battery started to drain rapidly. The Best Buy Geek Squad took a quick look and said that the Android App was draining my battery. Sent it back to Motorola for repair as warranty states. Was without my phone for 1 week. Received phone back "NO FUNCTIONAL FAULT FOUND". Started it up again and SAME PROBLEM. Motorola help line follows a script. They don't care that they never fixed it the first time. Wanted to charge me $25 for a refurbished phone #someone else's problems# to get a phone to me prior to returning the phone for a SECOND TIME. So now, without a phone for another week. Terrible customer service at Motorola. Would never buy another product from this manufacturer. Going to switch brands, but might as well make them pay for shipping & a replacement phone. I will put in on my wall of shame as a constant reminder to NEVER EVER buy another Motorola anything. Battery should not drain in 6 hours while in the ON setting, when phone is not in use. Could not even use it as an alarm clock because battery drains before the alarm would go off. Total c - r - a - p.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on black friday and regret it. Even for a budget phone it can get reeeeeaaallly slow and crashes. I bought it mostly as a backup phone and music player, it fails as a music player. I connect my phone through my car by bluetooth and the connection is horrible, songs skip constantly. Other than how slow it is it works fine as a phone, but don't cheap out like I did....get something better. My friend bought the 3rd gen moto G and it performs way better than this one, I'd spend the extra money for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Excellent Phone for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for some international travel and wanted an unlocked phone so I could replace SIM card to get service in foreign country. Has worked well and has full complement of features. I also have IPhone 6 and this was not a significant drop as far as capability. Also it has slot for extra SD memory card. I bought a 16 GB for $10 and now have phone that can hold a ton of music. My only other comment is getting a SIM card in your destination country may require a trip to an electronics store (or possibly at airport) which requires a little extra work. I have seen international SIM cards that are good practically everywhere, that is what I will do for my next trip. Get that all set-up even before getting to the destination country. While I was here in the foreign country I almost always connected via WiFI therefore airtime charges don't matter much to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this phone since Nov 2 at which point it replaced my well used Galaxy S. This unit works as expected and I have no complaints as I don't require 4G nor do I need the processing power of the latest and greatest quad core processors found in the most expensive units. Also, as of three days ago received the most current Lollypop update at the time of this posting which is version 5.0.2.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    GREAT AND CHEAP PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL A GREAT PHONE, CAMERA, SOUND, SIZE AND FEATURES ARE THE BEST. PLUS I ALREADY GOT THE LOLLIPOP UPGRADE FROM ANDROID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these on special, I use them for gym and stuff I don't want my daily phone to endure. These phones are unstoppable, even survives water.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Screen, Fast, Great quality, and Great Price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup phone or budget phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, screen resolution, android os, 4g.....all work well. My primary backup phone. Also, great for travel when you need a phone to perform but don't want to take one that cost you over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone.. Have no complaint's. Screen is a good size, display is crisp. Battery life is excellent. I go through Net 10, very easy to get your micro Sim card. Took less than a hour transfer phone number.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No LTE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone, just be aware that you will be unable to access high-speed LTE data with this older model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good and esay to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and esay to use. Very good product and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unlocked phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just purchased the 4.5" Moto G unlocked, then saw that the 5" had finally become available, so went in and exchanged as I was still in the 14 days with the 4.5 Moto G. Moto G phone has excellent call quality, which has been the main issue with other phones I have had. Easy to set up and use, It's 3G so not so fast on video loading, but acceptable, but my main uses are 1. phone calls 2. texting 3. e-mail This is the phone for all of those people who need to make and receive calls for business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don't root and mod with cyanogenmod 12 (5.0.2)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after I rooted and put custom rom on this device, it became sluggish and slow. Bluetooth had some problems and other sluggishness made me reboot the device several times. I went back to Nokia lumia 635 and I am happier now. 635 is $80 cheaper and faster (4G LTE).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my father. Needed something simply, easy to use and reliable. This phone hit all those notes and at a reasonable price. Would recommend.

    I would recommend this to a friend