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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,138 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, better and faster than the 2022 version. I have Xfinity and kept experiencing dropped calls with the 2022 version. I don't experience it nearly as much with this version. Other than that they are pretty much the same. $200 is a fair price .. nothing fancy and has everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    solid low-priced choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good entry level smart phone for a great price, intuitive, good picture quality, easy to use, but unfortunately it has a long battery charge time (~10%/hr). Otherwise it is a good, inexpensive product with accessories (cases) still available on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, good battery life and nice camera over all good phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts, Customer1! A bright screen, good battery life, and a nice camera are key features to have in a phone. We're glad to hear it's working out well for you overall! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good, Good Camera, nice size. Love the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, AYSHER. We're thrilled to hear that you're enjoying your phone, especially the camera quality and size. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, the Camara is great. The battery last a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but odd problem with phone ringer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a pretty good purchase. I got it on sale so I saved quite a bit and it has been functioning well, except for a rare problem that had several tech baffled for awhile. The phone ringer actually had a double ring. When I got a call it would start with my ring tone and then a couple seconds later there would be another version of the same ring and I could hear both at the same time. It took me quite a bit of searching to find the problem. Apparently with motorola there are two locations in the apps that you can designate a phone ring. In the phone app itself and in the moto app as well. When both are used you get a double ring, so if you find this problem, just turn one of them off.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us regarding your experience, 2Handstoon. We apologize that the device did not meet your expectations. As we stand behind our products, we're glad to investigate and get this concern sorted. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a $150 Cell phone, It works like a $150 cell phone! if that's your shopping bracket for one reason or another so be it but remember its the very bottom bracket for cell phones. As far as best buy no problems quality is good, was ready in an hour as stated..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul. We are truly grateful that you have selected Motorola as your device provider. We appreciate you taking the time to share your experience with us. Feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone but more basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my mothers phone. She doesn't need all the bells and whistles and this fits her needs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast, lots of space, good size. Dolby Atmos sound was a huge plus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferL, We're so happy to hear you had a positive experience using our phone and that you're satisfied with the phone's features. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good budget phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget phone. Not slow. Good camera. Nice build.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SumanP, We're pleased to hear that you find your phone to be a good budget option with a responsive performance, a good camera, and a nice build. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Smooth 5G performance & good overall speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Moto G 5G (2023) and for the price, it’s honestly exceeded my expectations. It feels like one of the best “bang for buck” smartphones out there right now — especially if you want 5G, reliability, and battery life without paying flagship prices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MOTO G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. UNCOMPLICATED TO USE , GOOD STORAGE

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving us positive rating RichardD and for sharing this amazing experience with us. We're delighted to hear how satisfied you were on your recent purchase. We're always here to help you in you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good cellular for primary or secondary use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features that fullfil the needs of modern requirements space,speed and safet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, F4force. We are thrilled to hear that the Moto G 5G (2023) meets your phone needs. Rest assured that our phone is designed with high functionality that you can enjoy. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good for a replacement cellphone, but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the time came for me to get a replacement cellphone, I chose the Motorola Moto G, mostly because of my familiarity with the brand as a long-time customer. It works well for what I need it to do, but it's by no means perfect. Even now, only a couple of weeks into my new ownership, I'm still navigating the bumps. Power drains rather quickly for the first 4~5 hours of use in a day, from startup on, but then stabilizes and slows down later. Turning the phone on is easier than turning it off--to turn it off, you have to press the volume-up and power buttons at the same time, which I find a little counter-intuitive. Otherwise the phone works well enough to make it worth owning, and I was even able to transfer the data off my old phone, through a data cable that came with the new unit. (Better keep the charger that came with your old phone, if it used a USB-C connection--this phone doesn't come with a charger.) In all, I would recommend it if you can't get anything else, due to the caveats I mentioned.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your detailed feedback, Dmonik. We are happy to have you part of Motorola family. You can also join our official community page at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en and learn more about the phone's features. -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use nice and bright also good price for its memory space

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GabrielaG, We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is great long battery life and quick prosesser nice screen .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for appreciating the device's looks and performance. We are happy to hear that the phone is really working great and that you are satisfied with your purchase. Please follow our official Motorola community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Great cámara my mom love it. Easy to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that your mom loves her new Motorola device and she find it easy to use RosaD. Always remember that we're always here to help if you need assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Worth Avery penny. Good deal.fast and has tons of GB for space.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarioC. We appreciate your excellent rating! It's great to hear that you are satisfied with your Moto G 5G (2023). Thank you for choosing Motorola. You can connect with other users and share your experience by joining our community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good Device for less than 300!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased phone to address storage issues with previous device. The screen is size is larger than last phone by 1/4inch all the way around. Phone was able to update to newest android version in the last month no issues. Camera is 48 mp and is good for this phone.If your using this device to make a simple video is good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, RickestRick. It's great to hear that it has addressed your storage concern and that you are enjoying the larger screen size and updated Android version. You can join our online community if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Nice phone at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an emergency replacement for my work phone until i could get a real replacement. worked great and was easy to setup. now that i have my new work phone my wife loves this model. very responsive, not a lot of unwanted apps installed by the manufacturer. nice phone for the price. she does wish it had wireless charging.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, Heath, for sharing your great feedback. We are pleased to hear that the features of the phone are meeting your needs, and we value the trust you have placed in us. Please feel free to join our official Motorola community and share with other Moto users about your experience here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility