Customer Ratings & Reviews
- Model:
- PAXD0010US
- SKU:
- 6540583
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Price
great Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone for price, battery power holds 2 days
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Judi, We appreciate you taking the time to give us very positive feedback, and we're happy that you are satisfied with your purchase for its price and quality. If you're interested, we'd like to hear your story and share it with other Moto G 5G (2023) users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
- Pros mentioned:Battery life
Motorola, not a bad deal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need. Priced reasonably,.holds a charge. It has a few things that are new to me. I just need to figure it out. I never recommend product, my policy, when you see the "not recommend", it's because the survey does not allow for a different, honest answer.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JerryP! We appreciate you sharing your experience with us. Our team is dedicated to providing assistance whenever you require it. Please stay connected with us by following our official community page, where you can stay updated on our latest devices. Visit https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We look forward to serving you. -Ythan
Great phone.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice working phone and we'll worth the money, unfortunately my wife had lost the phone after just 6 months.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChristianO, We're so glad to hear that you found the phone to be of great value. We're sorry to hear about your wife losing the phone, and we understand how frustrating that can be. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Questionable Longevity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone due to the price and acceptable specs to replace a pricy Samsung phone that died on me inexplicably at the most inopportune time. This is my first Motorola and after its plethora of updates it seems on par to do what I need it to do (phone calls, text, surf the web, watch videos, video calls/meetings, banking, pics). I am unimpressed by its casing which seem cheap and fragile, even at this price point. A case is a must because a minor fall would probably be an immediate TKO for the unit. The most worrisome thing about the unit is that it gets HOT. Hot while charging and hot with certain apps (default Solitaire game???). I expect the heat issue will fry something pertinent sooner rather than later. Planned obsolesce is annoying.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JasmineL, Thank you for choosing us and for sharing your detailed feedback. We're glad to hear that your new phone meets your needs for phone calls, texting, web browsing, watching videos, video calls, and more. We apologize for your concerns regarding the phone's casing and the heat concern you've experienced. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
- Pros mentioned:Battery life, Processor speed
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Battery life, speed and usage is very good
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ajitj. Thank you for taking the time to share your positive feedback. We are thrilled to learn that you are satisfied with the phone's performance and quality. Thank you for choosing Motorola. We would like to invite you to join our official community and share your experience with other Moto users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
- Pros mentioned:Battery life
Excellent Phone for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stylish phone for the price. The battery lasts long as well. Highly recomended if you want a good phone without breaking your bank.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, DerejeW. We're glad that you are enjoying your phone, especially with its stylish design and long-lasting battery life. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Carlos
You Get What You Paid For
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really complain for the price, but still very slow phone. Some apps take forever to open and browsing chrome using this phone is very sluggish. Also, the camera is quite bad even though it says it has 40MP camera. Most photos come out quite blurry and oversaturated. Display is only 720P but does not look that bad in my opinion. Phone call quality is as good as other phones and 5G works. It gets most of the job done at the fraction of the speed of other premium phones for the fraction of the cost.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Hjkm, We're sorry to hear that these are happening on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. For your camera concern, are you using the default and updated camera app? Please send us the details via email at supportforums@motorola.com. We'll be there to help. -Mitch
- Pros mentioned:Price
Keng he
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful product with good performance and good price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for writing your review, Keng H. We truly appreciate the perfect rating you gave for the Moto G 5G 2023 device. Knowing that you are happy with your purchase and with the phone's features makes us so happy. Thank you for choosing Motorola. We encourage you to join our official Motorola online community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en and learn more about the exciting features that the device offers. -Belle
- Pros mentioned:Processor speed
Amazing mobile
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody must buy this phone from best buy. This is amazing. I don’t experienced any kind of discrepancy. Phone is super fast while play games and editing videos for my channel
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive experience with the Moto G 5G 2023! We're thrilled to hear that it's been performing well for you, especially with gaming and video editing for your channel. It’s great that you haven’t encountered any issues and are enjoying the phone's speed and performance. Your recommendation to buy from Best Buy is appreciated, and we’re glad it’s been such a great fit for your needs! If you ever need tips or support, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Aria
- Pros mentioned:Ease of use
A low tech, uncomplicated dream
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Moto G phone I've purchased when I need to upgrade my phone (usually every 2-3 years). Have never been unsatisfied. I am as low tech as someone can be in 2024 and this smartphone is a great option for those who don't want complicated tech.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for being a valued Motorola customer Ashley, we appreciate your continuous business with us. We're always here to help if you need assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. You won’t miss having an iPhone. This was a gift and they are incredibly happy, no complains at all
I would recommend this to a friend- Pros mentioned:Processor speed
Moro G 5G 2024
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is the one for me. For the sleek design, to the feel of it as you type along the glass, to the speed at which it flies down the road, this phone was my choice!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for sharing your experience, JacobStout! If you're interested, you can check out our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle
MotoG5g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning about all the features of this phone, but so far so good. Haven't had a Motorola phone in quite a few years, but I think this is a very good phone as an alternative for the big flagship phones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for haring this experience with us and for having one of our Motorola mobility as your device provider DerrickJ. Always remember that we're here if you need help on your Motorola device. Just let us know, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan
Pretty decent, but didn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent phone, but it broke 11 months after purchasing it (purchased in Dec 2024, broke Nov 2025) The camera quality is ok. In the beginning Nov, it fell from a VERY SHORT height, and that's when it broke. There were lines on the screen, the phone started glitching and I was unable to type or use it. All in all, if you're extra careful about not dropping the phone, you should get a few years out of it. It's not a bad phone.
I would recommend this to a friend- Pros mentioned:Ease of use
Moto g
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone fits me, it's of course, a lot smarter than me but its so easy to use. Compared to others, it has a simplicity about it, sort of related to me. First phone I've ever owned that feels like my assistant. I'm not very tech savvy, so it easily serves me well.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hey InmanM, thank you for choosing Motorola Mobility! We're thrilled to hear that you're happy with your device. We'd love to keep in touch with you and share our community updates and promotions. Make sure to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en for exclusive access. We can't wait to see you there! -Ythan
- Pros mentioned:Battery life
Decent value phone with excellent battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone when my old phone (Galaxy S20 FE 5G) bricked. The Motorola bloatware isn't nearly as bad a Samsung's. The phone is a nice size and seems to be well built. It's a little on the slow side in my opinion but the battery life makes up for it.
I would recommend this to a friend - Pros mentioned:Ease of use
Lee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly, I love the size and design. The gentleman that help us at the Best Buy store in Eden Prairie, was amazing, he went out of his way to answer all our questions and make sure we understood everything.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Leef, I'm glad you had a great customer service experience at BestBuy when purchasing your device. Please consider joining our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan
Moto G 5g
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone and quality meets my exceptionally needs full of features easy to make phone calls and volume is clear and understandable when calls are made and received
I would recommend this to a friendGood phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves it. Met the expectations of what it is needed for.
I would recommend this to a friend- Pros mentioned:Battery life
Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price. Durable and has a ling battery life. Great for work
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, Moeman. We're glad you're enjoying the durability and long battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch