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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,138 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cell phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for me. Doesn’t have the best camera but takes ok pictures. battery life is good. Love the feature on Motorolas that allows me to shake the phone to take pictures with one hand

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AliceM, appreciate you sharing your experience and choosing Motorola Mobility as your device provider. Remember, we're here to support you whenever you need help. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for decent price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this phone for almost 2 years now and it still has good battery life and functionality. My only issue is that the fingerprint reader is unreliable. Other than that, it is a good phone for the relatively cheap price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great updated phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great updated phone. I had an old Motorola phone of 5 years old and this new phone was easy to transfer all my stuff and be up and running in less then 30 min. I love the new phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ScottA, We're thrilled to hear that you’re enjoying your new Motorola phone and that the transfer process was smooth and quick. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    My phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been ok. I had to learn to use it. It's quick looking up things, sending messages and adding pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has used this phone for his work and it is a great simple to use and rugged phone. We do heavy construction and it has lasted without a crack or glitch! Very happy!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Decent at Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the definition of getting you buy. The camera is decent and the price is good but performance can be sluggish at times. Not for someone who takes a ton of pictures and plays a lot of mobile games. It is essentially just for social media, web browsing, and sending emails. Terrible at multitasking due to limited RAM. The packaging is cool because it's all of recycled material. I personally wouldn't buy this phone again and would rather save a little bit of money to get myself a pixel 7a instead.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Antonio, We are so sorry that your experience did not match your expectations, Bmickel76. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Decent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the money. But the connectivity and speed is not the greatest. It has great storage and a good camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, RachelB. We’re glad to hear you find value in the storage capacity and camera quality of your device. We're sorry to know that you're having connectivity and speed concerns. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll try to help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Motorola! It has all the features I need to my personal and business tasks. I feel connected even when I don't have my PC with me! Highly recommend for anyone managing paperwork and contacts of a small business.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Baba, I am thrilled to hear that you were satisfied with the customer service provided. Your satisfaction is extremely important to us and we always strive to exceed your expectations. As a valued member of our community, I encourage you to follow our official page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en where you can stay up-to-date with our latest news, promotions, and events. Thank you for choosing us and we look forward to serving you again soon. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great Economy Phoine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 5G phone. Everthing works well. Clear voice for both parties. Works where my husband's off brand phone wont. Very pleased.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words and for choosing us, DonaldS. We're thrilled to hear that you're enjoying your 5G phone and that it’s meeting your expectations. It's great to know that voice clarity and performance have made a positive difference for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Solid Android Option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first android phone, I love the simplicity of the UI, quality of the screen, sound from the speakers thanks to Dolby, and the features of the device. The only department that needs a lot of work is in the camera, it's not horrible but you won't be taking professional photos at a distance with it. It also handles lighting a little weird.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Welcome to the Android family, DanielC. We're so happy to hear you're loving the UI, screen quality, and Dolby-powered sound. Thanks for your honest feedback on the camera. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Finally upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone took me a long time to upgrade from my flip phone but the one I got is just like a mini version of my tablet so it was pretty easy to adjust to just not use to it not fitting all of my pockets but sacrifices must be made

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for this positive rating, Csilence. We're glad that you are satisfied and that you love this phone. If you're interested, we'd like to hear your story here on this Moto G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. Great value for the price I'm hoping it lasts me a couple years. I know everyone asks about the camera it's not amazing but I don't have any issues with it and it's much better than the last model.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, MakennaS. We're delighted to hear that the phone is working great for you and that you find it to be a great value for the price. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for my kid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Motorola phone and I’m very impressed with this phone the performance and the speed screen resolution I’m loving using it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are pleased to have you as a part of the Motorola family, Saikat. We're glad that you're satisfied with your purchase. We'd like to hear your story and share it with the Moto G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    It does everything I want it to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a couple of weeks and after transferring all my stuff, it is working great. It does everything I want it to.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive review, TKSK. We’re so happy to hear that your new phone is meeting all your needs and working great after the transfer. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as good as other Motorola phones I have had. Poor volume. have to put on speaker to hear.it used to go on wifi calling now it won't. Does have a great battery. Also bought this phone at Best Buy they wanted 100.00$ to set it up, took it to my provider they did it for free.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GaryL, We're sorry to hear that this phone hasn't met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Bloatware

    Rated 3 out of 5 stars

    Lenovo taking over the World

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok but compared to Android 11 Android 13 is kluncky, and intrusive. The phone is actually made by Lenovo a Chinese company which shockingly bought Motorola. The phone is loaded with Lenovo bloatware and spyware. Ai is imbedded into the system so the phone often has a mind of its own and does things I don't want and won't do things I want to like easily power off. I recommend installing a good antivirus app like Avast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnM, Thank you for reaching out to us with your concerns about your phone running Android 13. We apologize for any inconvenience this has caused. Your feedback is valuable to us, and we'd like to investigate this matter further to ensure your device is performing optimally. Could you please provide us with more details about the specific concerns you're encountering? This will help us better understand and address your concerns. We recommend sending us an email at supportforums@motorola.com. We'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is better than g play 21. I had. This phone doesn't crash pulls in strong signal in back of Lowe's/HD stores. I would buy again if broken or lost. Not really a picture taker but shots at work look really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget phone for my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not exactly a power user but for the purpose of providing me the tools to communicate with additional features that I may find helpful in my daily life, this phone is perfect for my needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Frankie, It's wonderful to hear that the phone is meeting your needs perfectly! Having the right tools for communication and helpful features for daily life can really make a difference. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid phone for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Motorola phone I've purchased, and I have had a positive experience with each of them. For this price point, you can't beat Motorola!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Thunderbeast72, We're delighted to hear that you've had positive experiences with our phones and that you find them to be unbeatable at their price point. We greatly appreciate your loyalty and trust in our brand. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    From Victorola to Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started my smart phone experience using Motorola and have continued with the same brand. I was delighted to see that my new phone has 128gb of memory. I can do what I, a retired computer programmer, want to do. What more can I ask for?

    I would recommend this to a friend