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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,135 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. Great value for the price I'm hoping it lasts me a couple years. I know everyone asks about the camera it's not amazing but I don't have any issues with it and it's much better than the last model.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, MakennaS. We're delighted to hear that the phone is working great for you and that you find it to be a great value for the price. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Bloatware

    Rated 3 out of 5 stars

    Lenovo taking over the World

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok but compared to Android 11 Android 13 is kluncky, and intrusive. The phone is actually made by Lenovo a Chinese company which shockingly bought Motorola. The phone is loaded with Lenovo bloatware and spyware. Ai is imbedded into the system so the phone often has a mind of its own and does things I don't want and won't do things I want to like easily power off. I recommend installing a good antivirus app like Avast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnM, Thank you for reaching out to us with your concerns about your phone running Android 13. We apologize for any inconvenience this has caused. Your feedback is valuable to us, and we'd like to investigate this matter further to ensure your device is performing optimally. Could you please provide us with more details about the specific concerns you're encountering? This will help us better understand and address your concerns. We recommend sending us an email at [email protected]. We'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid phone for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Motorola phone I've purchased, and I have had a positive experience with each of them. For this price point, you can't beat Motorola!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Thunderbeast72, We're delighted to hear that you've had positive experiences with our phones and that you find them to be unbeatable at their price point. We greatly appreciate your loyalty and trust in our brand. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great budget phone for my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not exactly a power user but for the purpose of providing me the tools to communicate with additional features that I may find helpful in my daily life, this phone is perfect for my needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Frankie, It's wonderful to hear that the phone is meeting your needs perfectly! Having the right tools for communication and helpful features for daily life can really make a difference. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good entry level android phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable affordable android phone. I’ve always been a fan of moto g since the 1st gen. Nothing fancy though. Screen is decent, little to no lag and amazing battery life

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, JPHM! We're thrilled to hear that you're a long-time fan of Moto G phones and that you're enjoying the dependable performance, affordability, and battery life of your device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Good phone at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is worth the price. Decent screen with good processing. I didn't feel any lags or whatsoever using this phone so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Anuj. We're thrilled to hear that you're enjoying your experience with your phone. It's great to know that you find the phone's performance and screen quality satisfactory. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone. 5g. Has all the basic functions. Call quality is decent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is better than g play 21. I had. This phone doesn't crash pulls in strong signal in back of Lowe's/HD stores. I would buy again if broken or lost. Not really a picture taker but shots at work look really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome so far I have got the best possible deal there was and it has great features

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Jeffery64. We're delighted to hear you're enjoying your phone and that you feel you got the best deal. It’s great to know the features are exceeding your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Unlocked = I own it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great price. I'm the kinda guy that needs to go into debt to make phonecalls and send text messages. It's unlocked and I own it. Great product in my humble opinion. Beats a 1500 dollar iPhone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GeorgeW, We do appreciate your support and love for our Moto G 5G phone and we're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New Moto 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the former version and wanted to upgrade and glad I did! Faster, more options and using Wi-Fi for transferring files and apps was long but had a lot of them.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, Sammy. We are glad that you gave us a perfect rating. To stay up-to-date with our devices, please follow our official community page:
      https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought as a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom. She is a senior citizen and gadgets aren't her friend but she found this phone very easy to manuveur and easy to operate. She loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your experience with us., CChan. We’re delighted to hear that your mom is enjoying her new phone and finding it easy to maneuver and operate. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best G5 phone for $$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and color, very light and very easy to setup and start using, can be charged with various different chargers. Very best G5 phone option for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, RobertS. We're thrilled to hear that you're pleased with the design, color, and ease of use of your Moto G 5G phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-2023/bd-p/moto_g_stylus_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    From Victorola to Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started my smart phone experience using Motorola and have continued with the same brand. I was delighted to see that my new phone has 128gb of memory. I can do what I, a retired computer programmer, want to do. What more can I ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cellphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it’s so cheaper, and I like the picture

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the price. Loving it. Battery last longer than expected

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jese, We’re so happy to hear that you’re loving your phone and that the battery life is exceeding your expectations! Thank you for sharing your positive feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good product for normal Use and easy to do every thing for nornal Work

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AdarshpalS, We're glad to hear the phone is a great fit for your everyday needs and easy to use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unlocked phone for my travels without any hustle

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure I totally understand how to use new phone. It certainly gives me what I need, but it also is complicated for me to grasp quickly. I like phone. Pictures are great. As time goes on, I'm sure I will like it even more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for those on a budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with many of the bells and whistles, including a decent display and many features for those on a budget.

    I would recommend this to a friend
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