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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,138 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for the price. Cracked the screen after two weeks by dropping it on a wood surface. So its not very durable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BretS, we know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link:
      https://motorola-global-portal.custhelp.com/app/repair-faqs.
      If you have questions write us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    My new Moto g phone with a new carrier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and always had a Samsung. So this is a switch to the Moto G. Still trying out. only had for a week. the price was better than getting an unlocked Samsung.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry that your experience didn't match your expectations Sushi. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome so far I have got the best possible deal there was and it has great features

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Jeffery64. We're delighted to hear you're enjoying your phone and that you feel you got the best deal. It’s great to know the features are exceeding your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good product for normal Use and easy to do every thing for nornal Work

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AdarshpalS, We're glad to hear the phone is a great fit for your everyday needs and easy to use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone for a fair price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice phone for a fair price. Got it on sale for $149. It was easy to set up and transfer data from my old phone. It has an excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect for my mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a gift for my mom. She uses tik-tok. Facebook and YouTube only other than receiving and dialing. This phone fits her need so well in a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. If you're looking for a budget phone that does everything you need except for gaming this is not a bad option.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Danthegamingguru. It's good to hear it's a solid budget phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It article works very to good and has a good quality in the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Unlock phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only phones I buy are these had various different years models, because the are cost effective and good enough for my daily Internet use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with, Tb433. We appreciate your loyalty to our phones over the years for their cost-effectiveness and suitability for daily internet use. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the price. Loving it. Battery last longer than expected

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jese, We’re so happy to hear that you’re loving your phone and that the battery life is exceeding your expectations! Thank you for sharing your positive feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    MOTO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my child. The price was great. The phone still works after 1 1/2 months. The videos taken with the phone didnt seem the best or its the user taking them.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for your feedback, AaronS. We're glad that you chose it for your child. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    My first Motorola

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Motorola phone purchase. I have always had LG phones So it took me some getting used to but I have been pleasantly surprised with alll aspects of my new MotoG phone. I'd definitely suggest for anyone thinking about getting it you definitely should try it for yourself. I've enjoyed getting familiar with my new phone and have Zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cellphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it’s so cheaper, and I like the picture

    I would recommend this to a friend
  • Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Ok phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok phone doesn't support nfc took some getting used to as I had had Samsung's for last 9 years

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value! Best buy needs help with customer ser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great for the money and is a great value. My only issue is with Best Buy staff. They are not professional. But the salesman did act better before the end. First impressions are important.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Yes Moto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great price. Easy to setupand very responsive. Apps open and close fast. This Motorola with Android a big surprise for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, GaryStennett. We're happy that you're satisfied with your purchase and the phone's price. If you would like, you could join your fellow users on our official Moto G 5G community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its performance is excellent. I love using this phone and would recommend to my friends.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words about the Moto G 5G 2023! We're thrilled to hear that you're enjoying the performance and would recommend it to your friends. It’s great to know that it meets your expectations and provides a positive experience. If you need assistance, please reach out at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Aria MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mororola moto g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for our daughter to replace s21. It is a great phone. No complaints and the price was great. You will not be disappointed

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SusanS! Ensuring your happiness is our top goal. We appreciate your trust in Motorola products. It brings us joy about your contentment with your most recent purchase. Please stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for your money Very easy to use and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for the money. Easy for older generation to work with multiple settings and new features. Was a gift so I don't use it daily to give more comments.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, SusanS. It's always nice when a gift turns out to be such a hit. Hopefully, it continues to impress with its user-friendly features. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility