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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,138 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear phone for the price. My Girlfriends phone broke and we needed one same day. Was able to order and pickup and have it running in a few hours.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tdpwent, We're thrilled to hear that you found our Motorola phone to be a great choice for the price, especially when you need to replace your girlfriend's phone quickly. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a moto guy, I have had several, and this one is great. Like android 13 and the features. Nice size not to big or small. Responds well to all apps. Bright screen. Streams spotify to my car.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch to this phone and I love it the camera is great the screen is great it I love everything about the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, LuisC. We’re thrilled to hear that you’re loving your new phone. It's great to know that the camera and screen are exceeding your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto G 5 G 2023

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and good value for the price. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, features as well as attractive phone Motorola phones,are really compatible with modern web browsers

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, ShaleemaM. We are delighted to hear that you enjoy your Moto G 5G 2023 as well as its price. We sincerely appreciate your feedback. Your feedback is critical to helping us improve our products and guarantee they fulfill your expectations. If you require anything from us, we are only a message away. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    2023 Moto 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Moto 4x phone & the battery died. Isaiah from Best Buy recommended this Moto 5g & I couldn't be happier with the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kathy, we appreciate your support for Motorola Mobility products. Rest assured, we are ready to assist you whenever you need help. Feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Stay connected! -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    When the phone screen died.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee was very helpful . Got a great price on quality 5G phone. We needed a replacement and were able to get upgrade too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeffD, thank you for choosing Motorola Mobility and we're happy to know that you had a great experience from BestBuy on this purchase. For concerns and questions about your device, we're always here to help if you need any assistance. You may also follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone works great. The camera is good, good for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, LeaS. We're delighted to hear that you're satisfied with your phone's performance and find the camera quality impressive for its price point. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice phone.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my father. He really loves it. Very good battery life. Camera quality is ok for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Khaled, We're delighted to hear that your father is enjoying his new phone. It's great to know that the battery life meets your expectations and that you find the camera quality satisfactory for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good quality for low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this phone, has all the functions of a samsung galaxy s21 and even better camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone, Lizz. We are glad that you are satisfied with your purchase. Thank you for trusting Motorola. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola edge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone works amazing for being 2004 in a budget phone information phone love you very much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has performed great. The battery lasts way longer than my moto play did and I have easily gotten a full day out of it with 75-90% of battery still available.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and cheap cellphone just for the essential needs no more and for the price this is great my mom loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, HyunkelG. We're thrilled to hear that your Motorola phone meets your essential needs and offers great value for the price. It’s especially heartwarming to know that your mom loves it! If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has awesome third party support and is a great mid level phone, at an entry level price. Can't ask for much more.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonaldD, we are truly grateful for the positive feedback you have provided. Your experience matters to us and we would love to hear more from you. Kindly stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Looking forward to your continued engagement! -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I've very happy with this phone. It's definitely an upgrade from my old one and is easy to use. I recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, Happycustomer. We're thrilled to hear that you're very happy with your new phone and that it's proven to be a noticeable upgrade from your old device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A GREAT PHONE FOR A GREAT MAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone 2 years ago for my husband and it still holding up like a champ. I will add he is a blue collar man, so it's impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for an international trip and it has held up pretty well so far. Beautiful display and feature packed, especially considering the price point.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad you love the features of your recent purchase Richard. Thank you for taking the time to share this experience with us and for having one of our Motorola devices. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone to a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and operate if you don’t want to spend much money on a high end phone. It has all what you need for a smart phone and it’s cheaper than any other in the market now.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Jemb1. We're delighted to hear that you find the phone easy to use and operate, especially for its price point. Providing all the essential features of a smartphone without breaking the bank is definitely something we aim for. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good Phone for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good processing speed, lots of storage, very nice phone at a great price. Perfect for my needs and daily functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product was good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work smooth & nice product,…………………………………………..

    I would recommend this to a friend