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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,135 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batery life is excellent, friendly userguide, best for music

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's nice to hear that you love our Moto G 5G 2023 battery life and its overall performance. We appreciate your feedback. If you need our help in the future, do not hesitate to contact us. Please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. - Aria MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and feels great. When I get to the end of a long day and put it on the charger, it still has 60%+ left.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, StevenW. We're delighted to hear that your device works and feels great and that the battery life exceeds your expectations, even after a long day. If in case you need help, kindly visit our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone without breaking the bank. Durable and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    Good phone not so good battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, fairly fast but battery life is not that good. For the price it's a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent amount of features, looks good, fast, in stock, plenty of space

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BMAC, We're glad to hear you're enjoying the features, design, and performance of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent phone with good camera for this price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lovesumeet, We’re glad to hear you’re enjoying your phone and that the camera is meeting your expectations, especially at such a great price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to feel of the phone the way the screen is showing items on it and the camera is fantastic

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MalcolmJ, It's fantastic to hear that you're enjoying the feel of your phone, the display quality, and the camera performance! We strive to create devices that offer a great user experience, and your positive feedback means a lot to us. If there's anything else you'd like to share or if you have any questions in the future, feel free to reach out and join our Moto G 5G 2023 community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for low price and it’s budget phone model

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyLover, We're thrilled to hear you find the phone to be the best option for its price. It's great to know it offers great value as a budget-friendly model. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Average phone, decent price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a temporary replacement for my Galaxy S22 Ultra that needs a new screen. This Motorola is a terrible phone compared to it. The screen is slow to respond and touching the correct spot seems to be an exercise in futility. The UI appears to ne geared towards preteens. The camera is relatively good though, a pleasant surprise. At $179.99 i would rate it a "fair" buy.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Andrea, This is not the experience that we wanted you to have with us and we're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Solid Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for work and personal. Snappy enough and capable. If you want a decent phone and want to avoid higher priced phones -this is a reliable option.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, TiptoeJonesy. We are happy to hear that you are satisfied with the phone's features and quality, and we appreciate you recommending our product. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Budget phone and value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget phone and value for money with good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyLover, We're glad to hear you’re happy with the quality and value of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone. Meets my needs and will buy again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AbubakarS, We’re thrilled to hear that the phone is meeting your needs and that you’re satisfied with its quality. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Moto G 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Doesn't have wireless charging but since its a cheaper phone that's expected. Otherwise good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, JohnS. We are glad that you are happy with your purchase for its price. Thank you for choosing Motorola. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and good phone!!!! Good for day to day use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, CarolaG. We're thrilled to hear that you're enjoying your phone and finding it sturdy and great for day-to-day use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great Entry level phone with nice display and 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Entry level phone with nice display and 5G. good bang for the buck

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Shahed! We're glad you're enjoying the phone's display and 5G capabilities. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Cool and runs Smooth this was a gift to a nephew and brother-in-law.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your positive feedback, LuisN. We're thrilled to hear that the device is looking cool and running smoothly. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    A reliable, affordable, basic phone w/Options!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone for my purposes and the affordable price ($150)! Transfer of tools, apps, photos, and (gasp! at LAST!) texting history went seamlessly. This kind of transfer is one of the reasons I like Motorola -- price is another. I recommend looking at their offerings. I had to delete a lot of the apps I don't use (games & TikTok, etc.), but that was easy, too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LWar, Thank you so much for sharing your positive experience! I'm thrilled to hear that your new phone meets your needs and that the transfer process for tools, apps, photos, and texting history went seamlessly. It's great to know that our pricing and features align with your expectations.If you like, you can be a part of our official Moto G 5G 2023 community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    my moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is totally a great phone, I love it, won't change

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice buy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty color,and fast.I will buy another one in the future.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Awesome, We're thrilled to hear that you love the color and performance of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price .Didnt have to pay for a expensive device with almost the same features .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello YudilynM, Thank you for your feedback. We're glad to hear that you're satisfied with your phone and find it to be a great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

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