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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,138 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Budget phone and value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget phone and value for money with good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyLover, We're glad to hear you’re happy with the quality and value of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone. Meets my needs and will buy again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AbubakarS, We’re thrilled to hear that the phone is meeting your needs and that you’re satisfied with its quality. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice buy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty color,and fast.I will buy another one in the future.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Awesome, We're thrilled to hear that you love the color and performance of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and good phone!!!! Good for day to day use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, CarolaG. We're thrilled to hear that you're enjoying your phone and finding it sturdy and great for day-to-day use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild phone as described. Camera is a bit better than phones within same price category.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mohamed, We're glad to hear that you find the phone to be solid and that the camera performance exceeds your expectations compared to other phones in the same price category. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Clear sound easy to use and good battery time.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelP! Your positive feedback means a lot to us. It's a true testament to the phone's quality and indicates how satisfied you were. Feel free to follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...it does everything I need to do...I like Motorola phones a lot of technology for the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pupwide, We're delighted that the phone has been performing well for you so far. Providing the features and functionality you need is what we aim for, and we're glad to have hit the mark. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone it worked very good my family and friends love the picture it's takes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SarahH, We're delighted to hear that you and your loved ones are enjoying the excellent performance and picture quality of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for under $300

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with all the funtionalities that you you nrrd for the money. It has enough memory for most apps, including games.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Moto G5 G Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It"s a good phone, works OK. I have not had any problems with it. The Camera works Ok too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your satisfaction means a lot to us and thank you for sharing this experience with us InsigniaRefrigerator. We're always here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Moto 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto 5G is a really good phone in this price range. Has all the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, SantoshAwasthi. We're thrilled to hear that you find the Moto 5G to be a really good phone, especially considering its price range. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money spent. Never buying an expensive phone again.

    I would recommend this to a friend
  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    a good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good phone it missing stuff like nfc and is lacking 4 years of update of os

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, TimothyR81. I'm glad to hear that you find the phone good overall. I understand your concerns about the lack of NFC and the limited OS update period. Your input is valuable to us, and we'll make sure to share it with our development team. We are always striving to improve our products and services to better meet the needs of our customers. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for price point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price point. If you arent looking to spend Flagship money but want a reliable phone. This is it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, Justin. We're happy that you're satisfied with your purchase and the phone's price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone so far got as a gift for my mother she enjoying it so far no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Since everyone is going 5g this is the best value phone for the people wanting to save some cash

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RoseG, We're thrilled to hear that you find the phone to be very good, especially considering its value. It's great to know that it provides excellent value for those looking to save some cash, particularly in the context of the evolving technology landscape with 5G. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is wonderful... keeps the charge longer. It is very portable and the screen is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Omosh, we really appreciate your feedback on how amazing the device is! If you ever need any assistance, remember that we're here for you. By the way, have you checked out our official community page? It's a great way to stay updated on our latest devices. Join us at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unlocked phone for my travels without any hustle

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    seems fine to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is longer then advertised, have yet to use the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Donald! We're thrilled that you chose Motorola as your device provider. Your feedback means a lot to us. Please stay connected with our official community page for the latest updates on our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    The best phone for seniors.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these phones for my mom and dad. They love it. Works great in Africa.

    I would recommend this to a friend