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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,138 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto g 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for its price, I recommend for anyone who wants a simple phone . Good starter phone to use .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear you found a good starter phone, EvelynT! Simple and budget-friendly is always a win. Thanks for sharing your experience! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone with LTE for internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is super good very fast and pretty good camera in the front and behind.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the feedback and the perfect rating, Estelle. We are glad that you appreciate the phone. We also encourage you to join our online community page and learn more about the product here https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Phone great/open box option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! However, I chose the excellent option, open box product and it did not come with a charger, which if I had known this, I would have saved myself more money and went down to the next level which states accessories may not be included! My excellent option was supposed to include everything!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your honest feedback, MelanieD. Thank you for loving our Moto G 5G 2023. We apologize for not meeting some of your expectations that the device has no charger included. We’re sorry to hear that your experience was not satisfactory. Please email us at supportforums@motorola.com so that we can assist you. MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Affordable 5G enabled Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola 5G 2023 is available at Affordable Price and it's budget friendly with excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone overall for the price. Bought this phone for my inlaws to use on a day to day basis

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive review, Moeh. We're happy that you're satisfied with your purchase and the phone's price. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Phone option great Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's working well, great Price range along with size

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Newstylus. We're thrilled to hear that the phone is meeting your expectations in terms of both performance and value. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love My Moto!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved IT! Finally got what I needed and expected. Worked perfectly and now I am at the store to pick up the NEW POWER 5G. I CAN'T WAIT TO SEE HOW MUCH THIS IS...in my opinion, Motorola phones are a way better value than any close competition

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelA, We're so glad you found exactly what you needed and that you're excited about the new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Top Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a good experience using this type of underrated phone. Works well takes good quality photographs. Top Speed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an upgrade from previous phone transferred everything smoothly ! Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola 5g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone a lot. Overall very easy and intuitive to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. Does everything I need it too without lags .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Sager! We're glad to hear you're enjoying the phone. It's great to know it's performing smoothly for you without any lags. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the orice if your not worried about all the bells and whistles that come with the real expensive phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Whocares, We're truly glad to hear your positive feedback and that you're satisfied with the phone's price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my teenage soon as a beginner phone. He is liking it so far so good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, AsifM. We're glad to hear that your teenage son is enjoying his new phone as a beginner device. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great phone. My last phone I phone cost 3 times more and did 3x less. Very happy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for taking the time to share this experience with us JohnG and for having one of our Motorola devices. We'd like to hear more experience about this device and you may also get along with other Motorola users who the same device as yours at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone with a decent price range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working great. It is good for gaming. It has the 128 gb of memory and I put another micro sd card in it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to receive your positive feedback, Katie. It brings us great joy to know that the phone is functioning as expected and that you are satisfied with your purchase. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Moto G 5G (2023) community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S's Moto G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use if you had a Motorola before and easy to learn if you haven't

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SheliaH! We're thrilled to hear that you had a great experience with your recent purchase. Thank you so much for taking the time to share your satisfaction with us. Remember, we're always here to lend a helping hand whenever you need it. Don't forget to stay connected with us on our official community page to stay in the loop about our latest devices. Just click on this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good product but lack of service..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone seems to function well. Taking some time to get used to the updated operating system. Some changes just seem to be changed just for the sake of change rather than for easy owner use. One problem I have is could not get all my messages to transfer over from old phone to new. I tried calling your store for help but no one answers the phone..... You need to hire more help....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy Starter/basic phone 5 G Capable Good color Slim design

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Faraz. We're glad to hear that you found it to be a good buy, especially as a starter/basic phone with 5G capabilities. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is a good purchase for the price,and I would purchase it again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback with us, LanceC! We're thrilled to hear that you found our product to be a great purchase for the price. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit slower than the top brands, but definitely gets the job done for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KennethW, Thank you for taking the time to share your feedback and we're glad that you gave us 4 stars. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility