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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,138 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Replacement phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement phone without having to break the bank. Great camera quality for the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your satisfaction make us more proud of our Motorola devices ChristopherK, thank you for putting your trust in us and for choosing Motorola Mobility. For latest update on our latest devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mobile, good camera and attractive features & design.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback regarding your mobile device, MohamedIbrahim. We're delighted to hear that you are enjoying its good camera quality, attractive features, and design. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for my new phone and battery last long too

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, DJewell! We're thrilled that you had such an incredible experience with your new Motorola device. It's great to know that you're loving the impressive battery performance. For more updates and to connect with our community, make sure to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Stay tuned for more exciting news and discussions! -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola - Moto G 5G 2023 128G Ink Blue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the phone a couple weeks and not sure what all I can and cannot use on it. Basically I only make and receive phone calls, texts and e-mails. I'm not tech savy so most of the phone is a little over my head. My niece who usually helps me navigate new technology is presently out of town so not sure if everything is actually working properly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SusanS, It's completely understandable to feel a bit overwhelmed when trying out new technology, especially if you're not familiar with all its features. Learning to use a new phone can take time, so don't feel pressured to figure everything out all at once. Take it one step at a time, and don't hesitate to ask for help or clarification if needed. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great for any age users, either Youth or Elders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to my mom in India. Initially, I was worried whether it would work in India or not, as this phone network is manufactured for US. However, the phone is seamlessly working in India as well. My mom told me that new phone is very user-friendly and also has a beautiful display and is very crystal clear. Also, the audio quality is very good, loud and clear.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SrikanthS, We're thrilled to hear that the phone you gifted to your mom is working seamlessly in India and that she's enjoying its user-friendly interface, beautiful display, and crystal-clear audio quality. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great Device for Day to Day Activities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price range, fast enough for most activities and basic gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it and it’s a long battery life.. nice product and good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that you're having fun with the device, NapsLhey. Glad that you're satisfied with the phone's price and features. If you have time, you can visit our official community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My Moto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. All the features you need big memory and perfect size

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Josean, we greatly appreciate your positive feedback. It holds immense value for us. We are grateful you took the time to share your experience with us. We kindly invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Your presence would mean a lot to us. Thank you once again for your support. -Ythan MotorolaMobility

  • Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    Amazing service. Good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid phone at a good price. Just a little too much bloatware for me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the positive review, HappyCamper23. We're delighted to hear that you're happy with your purchase. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use like all the bells and whistles lot better than my Iphone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KennethD, We're thrilled to hear that you find your phone easy to use and appreciate all its features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    5G Moto!+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and more storage. I trust Moto products.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, DHull! We're delighted to hear that you appreciate the great sound quality and ample storage of Moto products. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and battery life is also great I already purchase two of this phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that you are enjoying the device, JuventinoH! We highly recommend that you join our official community page to stay informed about our newest devices. You can find us at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Stay connected with us! -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Employee was exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great very easy to use thank you best buy for the great guy that helped me

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertG, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto G 5G 2023. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    ALL (WORK) DAY BATTERY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for a10-12 hour work shift listening to different apps and occasional browsing and video watching

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, SpaceUwUcowboy. We are happy to hear you had a positive experience using our Moto G 5G phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is enjoying this phone in Africa.Everything is working perfectly

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, JosephjosieT! We're delighted that your mom is enjoying her Motorola phone in Africa and that everything is working perfectly for her. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality for the price. Very good battery life

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatL! We're thrilled to hear your positive feedback about the device. It's great to know that you recognize its quality. We truly appreciate your support. Stay connected with us on our official community page to stay in the loop about our latest devices. Just head over to https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect inexpensive phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone. Have a great battery and priced right. Bonus: It has an actual headphone jack. No adaptor needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola 5g great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great phone for the price!! Good sound, very clear picture. I would highly recommend this phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget and mobile games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like playing diablo immortal this phone would work good with it, also if you are in a tight budget this phone must be your choice,and blood strike mobile works pretty well but cod mobile it just closing the game on you (compatible with backbone) for mobile games only

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, Robert, for appreciating the device's features. We are delighted to hear about your positive experience. We would like to extend an invitation for you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. It's a great platform to connect with fellow users and stay updated with the latest news and discussions. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone considering the cheap price. I would buy this again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LisaS, I appreciate you for taking the time to share your positive feedback about your recent purchase. Join the community of Motorola enthusiasts and explore the various features of your device by visiting https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Feel free to connect with fellow users and enhance your knowledge about your Motorola device. -Ythan MotorolaMobility