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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,135 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very basic phone with a decent camera, my daughter approved

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, HappyCustomer. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you are interested, you can be a part of our official Moto G 5G 2023 community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    ALL (WORK) DAY BATTERY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for a10-12 hour work shift listening to different apps and occasional browsing and video watching

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, SpaceUwUcowboy. We are happy to hear you had a positive experience using our Moto G 5G phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Budget and mobile games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like playing diablo immortal this phone would work good with it, also if you are in a tight budget this phone must be your choice,and blood strike mobile works pretty well but cod mobile it just closing the game on you (compatible with backbone) for mobile games only

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, Robert, for appreciating the device's features. We are delighted to hear about your positive experience. We would like to extend an invitation for you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. It's a great platform to connect with fellow users and stay updated with the latest news and discussions. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an unlocked phone from Best Buy Metrola and couldn't be happier. The staff was knowledgeable and helped me find the perfect model. The selection was great, and the prices were competitive. The store was clean and well-organized, making the shopping experience smooth and efficient. Highly recommend for anyone in need of a new phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your wonderful feedback, EdosaT. We’re thrilled to hear about your positive experience at Best Buy with your new Motorola phone. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    get

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its worth for it price-bought for my brother and love it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, MadiouB. We're delighted to hear that your brother loves his new Moto G Power 5G and that you find it worth the price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good for a phone if you need a quick option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well would definitely recommend if you need a phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola 5g great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great phone for the price!! Good sound, very clear picture. I would highly recommend this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto G Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues or concerns. Picture quality is great, good tutorials and easy to understand.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, NikoleG. We're delighted to hear that you're happy with your new Moto G 5G phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect inexpensive phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone. Have a great battery and priced right. Bonus: It has an actual headphone jack. No adaptor needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this phone, is very helpful for anything

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, good option for the price, nice size and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, easy to used, great battery life......

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KodyP, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with the Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We love to hear you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Motorola upgrade from the old phone we had for a good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ArmandoM, Thank you for sharing your experience! We're glad to hear that you're enjoying your Motorola upgrade. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast according to it’s price. The only bad thing is not 5G phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mina, It's great to hear that you find your phone to be good and fast, especially considering its price point! The Moto G 5G 2023 does support a 5G network. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Money value phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money value. It’s really wonderful phone. Camera quality is superb

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PramodK, we are absolutely thrilled to hear that you are extremely satisfied with your recent purchase. Don't hesitate to join our official community page and stay informed about our newest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent cost value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, it is worthy for the price I paid for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VISUALLY BEAUTIFUL AND GREAT PERFORMANCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone with vivid screen. This phone is great for someone who does not drop or break cell phones often. It shattered completely when I purchased it for one of my grandsons who dropped it pretty hard (even with a special protective case). It is still a really great phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Darla, Thank you for sharing your feedback on your experience with the phone. We're thrilled to hear that you enjoy the vivid screen and overall performance! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not cheap just inexspensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone not cheap just inexpensive. Works great everywhere I go with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice one. So far i got two of them, has got almost all features. light weight , handy and very compatible. Really impressed with this product and great choice for gift

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow, thank you for the awesome feedback, IsaacA. We're thrilled that you’re enjoying your devices and even considering them as gifts. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    my new moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price of this phone and the quality of the camera and the display I would highly recommend this phone .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatrickM. Thank you for giving us a perfect rating. We are delighted to hear that you are satisfied with the features of your Moto G 5G 2023 phone. Your recommendation is highly appreciated. Thank you for trusting Motorola. We invite you to join our community page and share your experience with other users at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

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