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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,138 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent cost value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, it is worthy for the price I paid for it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality phone with decent battery life. works good for my teen age daughter. q

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful and easy to use. I like the style and feel comfortable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello SadikA! We are truly grateful for your valuable feedback and for selecting Motorola Mobility as your trusted device provider. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. By becoming a part of our community, you can stay updated with the latest news, connect with fellow Motorola users, and receive prompt assistance. Thank you once again for your support! -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable phone and easy to use for everyday calling and texting

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BriggettC, we extend our gratitude for choosing one of our Motorola devices. We are delighted to hear that you had a satisfactory experience with your recent purchase. To stay informed about our newest devices, we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a super low price. Motorola phones are a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my friend and he loves it as his old one was always dropping calls and I could hardly hear him at times. I'm glad that we can now talk to each other clearly. This phone made us both very happy. Thank you Best Buy and the lovely saleslady that assisted me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Amazing Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and functioning well plus price is worth it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Satisfied! I'm glad to hear that you're enjoying your Motorola device! It's great to see that you have put your trust in the brand. By the way, thanks for sharing this experience with us. Also, if you want to stay updated with the latest news and updates from Motorola, you can follow their official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use, great relation between price and value

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're delighted to hear that you find the product easy to use and that it offers great value for its price, GreatAV. It's always satisfying when a device meets your expectations.To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and decent amount of storage for a reasonable price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KyleT, We're glad to hear that you find it to be of good quality and offer a decent amount of storage at a reasonable price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good Quality - Cost relationship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the price paid, excellent service from Alizé in Best Buy Chula Vista CA 91910.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely priced for a decent teenager phone. Thumbs up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoeM! We greatly appreciate your choice in selecting one of our Motorola devices and taking the time to share your positive experience. It brings us immense joy to learn about your satisfaction with your recent purchase. We kindly invite you to join our official community page, where you can stay updated on our latest devices. Kindly visit https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiance, he prefers motorola phones. He likes it. Works nice and smoothly. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VISUALLY BEAUTIFUL AND GREAT PERFORMANCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone with vivid screen. This phone is great for someone who does not drop or break cell phones often. It shattered completely when I purchased it for one of my grandsons who dropped it pretty hard (even with a special protective case). It is still a really great phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Darla, Thank you for sharing your feedback on your experience with the phone. We're thrilled to hear that you enjoy the vivid screen and overall performance! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good phone. Good camera and good applications

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesE, We're glad to hear that you're enjoying your Motorola phone and that you're pleased with its good camera quality and useful applications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for that price It’s fast, looks good and dose everything I need

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for writing your feedback, ZouhirS. We are happy to see that you are satisfied with your purchase and for the device's features. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price and great quality. This phone beats the Samsung I had.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, DebbieC. We are happy to hear that you are finding the phone's features satisfying, and we appreciate you trusting our brand. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Moto friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, quick, clear and bright. A plethora of new things and calibrations to investigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow.. this phone works good. I’ve been buying this same phone for a friend and family for the third time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life! Works great compared to what I had!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, AliceS. We’re thrilled to hear that you’re enjoying the great battery life and improved performance of your phone. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    moto G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are really underrated. Outstanding quality for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's absolutely incredible to learn about your discovery of the device and the amazing deal you got, DwightK! Thank you for selecting Motorola Mobility. Rest assured, we're here to support you in any way possible if you encounter any issues with the device. For further assistance, feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility