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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,135 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely priced for a decent teenager phone. Thumbs up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoeM! We greatly appreciate your choice in selecting one of our Motorola devices and taking the time to share your positive experience. It brings us immense joy to learn about your satisfaction with your recent purchase. We kindly invite you to join our official community page, where you can stay updated on our latest devices. Kindly visit https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent basic phone. Good battery life. Delete as much bloteware as possible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a fair price . So far very acceptable performance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MosheC, We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Motorola G works pretty well. It's lightweight and meets my needs. The camera takes very nice photos.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the perfect score and thank you for taking the time to write your review, poobear5. We are so happy to see that you like the phone's design and features. If you're interested, we'd like to hear your story and share it with the Motorola G 5G 2023 users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good utility budget phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good utility phone. Worth the price. Decent camera & nice design

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KishorB.We appreciate you taking the time to give us very positive feedback, and we're glad that you like the phone. If you're interested, we'd like to hear your story and share it with other Moto users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality phone with decent battery life. works good for my teen age daughter. q

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable phone and easy to use for everyday calling and texting

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BriggettC, we extend our gratitude for choosing one of our Motorola devices. We are delighted to hear that you had a satisfactory experience with your recent purchase. To stay informed about our newest devices, we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful and easy to use. I like the style and feel comfortable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello SadikA! We are truly grateful for your valuable feedback and for selecting Motorola Mobility as your trusted device provider. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. By becoming a part of our community, you can stay updated with the latest news, connect with fellow Motorola users, and receive prompt assistance. Thank you once again for your support! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and decent amount of storage for a reasonable price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KyleT, We're glad to hear that you find it to be of good quality and offer a decent amount of storage at a reasonable price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use, great relation between price and value

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're delighted to hear that you find the product easy to use and that it offers great value for its price, GreatAV. It's always satisfying when a device meets your expectations.To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good phone. Good camera and good applications

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesE, We're glad to hear that you're enjoying your Motorola phone and that you're pleased with its good camera quality and useful applications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Amazing Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and functioning well plus price is worth it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Satisfied! I'm glad to hear that you're enjoying your Motorola device! It's great to see that you have put your trust in the brand. By the way, thanks for sharing this experience with us. Also, if you want to stay updated with the latest news and updates from Motorola, you can follow their official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Apple Card

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this I wish I could get a gift I’m going to appreciate it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life! Works great compared to what I had!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, AliceS. We’re thrilled to hear that you’re enjoying the great battery life and improved performance of your phone. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great pice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and screen layout. Sound quality is great! Not a bad mid-price range phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my friend and he loves it as his old one was always dropping calls and I could hardly hear him at times. I'm glad that we can now talk to each other clearly. This phone made us both very happy. Thank you Best Buy and the lovely saleslady that assisted me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto G5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, user friendly and good phone for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, PyramidC. We're pleased to hear that you find your phone affordable, user-friendly, and a good value for the price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price and great quality. This phone beats the Samsung I had.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, DebbieC. We are happy to hear that you are finding the phone's features satisfying, and we appreciate you trusting our brand. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good Quality - Cost relationship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the price paid, excellent service from Alizé in Best Buy Chula Vista CA 91910.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Did everything I need it to do

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We greatly appreciate your positive rating and for selecting Motorola Mobility as your device provider, MarkG. Stay connected with us on our official community page to stay informed about our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

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