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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,138 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best $200 phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for 200 but you get what you pay for also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big size and long lasting battery! Do not miss my old Iphone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, PaulM. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase and love the phone's design. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great device. Excellent price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the phone. Great features. I like it better than my Samsung.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Leah. We appreciate you taking the time to give us very positive feedback, and we're happy that you like the phone. If you're interested, we'd like to hear your story and share it with other Moto users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Happy with my purchase. Great phone at an affordable price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase, NicoleG. The Moto G 5G (2023) phone is fairly reasonable and has excellent specifications. Please visit our official community page to stay informed about our devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone for the price. Big screen, nice haptics.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fully unlocked. recommended item with reasonable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad you got the device in a good deal AbdoA, thanks for putting your trust in us and for sharing this experience. Always remember that we're here to help you if you need assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom and she loves it. Easy to use and good battery life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KatLady, We appreciate you taking the time to give us very positive feedback. We're glad that you chose it for your husband. If you would like, you could join your fellow Moto G Stylus users in our community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not happy, wish I hadn't bought it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display has weird color balance and contrast. Also, wired Android Auto will only connect if the phone is unlocked. To connect without unlocking the phone, you need a wireless connection. Conveniently for Motorola, this drives sales of their wireless dongle for older Android Auto stereos. I went ahead and bought one since I'd been considering it anyway, but the fact that they crippled their phone to drive the purchase obviously left a bad taste in my mouth. I will avoid Motorola products in the future. The one place where this phone does shine is battery life. It almost but not quite makes up for the rest.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Kaleb, we deeply apologize for the disappointing experience you had with our phones. We genuinely care about our products and we are committed to resolving any concerns you may have. If you have any additional questions or concerns, please feel free to reach out to us at supportforums@motorola.com. We are here to assist you. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    One swipe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works fine and has lot of new features that i did not have before.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, Keving. We are delighted to hear that you are satisfied with the features of your new Moto G 5G (2023) phone and that you are pleased with your purchase. Your support means a lot to us. We invite you to join our community page and share your experience with other users at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5G Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, met all our expectations. Upgraded from a G7 to 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for lesd than half the price of the other phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Richardsonclan! We are so happy to hear that you loved your recent purchase from Motorola Mobility. Thank you for choosing us! It's always a pleasure to receive such positive feedback from our customers. We would love for you to stay connected with us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. You'll be the first to know about our latest products and updates. Thanks again for your support, and we hope to see you soon! Ythan MotorolaMobility

  • Cons mentioned:
    Lag, Ram

    Rated 1 out of 5 stars

    Worst phone I have ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps restart. Very laggy. Cant have more than one app open at a time or the first will close when opening a second. Its almost like it doesnt have enough ram to support what it is supposed to do. There was even an option in settings to use memory as ram but that didnt help either. I wouldnt recommend this phone to anyone. Very disappointed that i paid for this junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and was easy to find Under uncooked phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad knowing your experience meets your expectations ScottK, thanks for choosing Motorola Mobility as your device provider. If you're interested, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en where you can connect with other users, share your feedback, and stay up-to-date with the latest news about our product. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone. Good battery life. I'd recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the recommendation, Salderski. We're delighted to hear that you're happy with the phone you have purchased. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would be great for a budget phone or just for a teenager

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JadeP, we appreciate you giving us a perfect rating. We are happy to see that the phone is performing as it should and that you are happy with your purchase and its value. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. Nice phone for the price point.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for letting us know, DonaldR. It's great that the phone offers good battery life and meets your needs at its price point. Enjoy your device! the exciting features of our devices:
      If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto G 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, great quality, love the camera & nice product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, SALFAM. We're delighted to hear that the phone works well, offers great quality, and that you love the camera. If you're available, you can share your story with our G Stylus community. Please go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola - Moto G 5G 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but called and asked for a pen, and the representative acted like I was an alien. I am unhappy that I did not get a pen and cannot find the correct one! When I purchased this phone it did show a pen on the side so I know you can get one!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jacqueline, Thank you for reaching out to us and for your feedback regarding your Moto G 5G 2023 phone. We're sorry to hear about your recent experience and any confusion it may have caused. The Moto G 5G 2023 is indeed a great phone, but it does not come with a stylus pen, nor is it designed to support one natively. We apologize for any misunderstanding you encountered when purchasing the phone. The images you may have seen likely featured an accessory or another model that includes a stylus. If you ever need help, give us a holler or reach out to our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A must have smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last long... simple and straightforward... user friendly

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RedButterfly, We're so happy to hear you had a positive experience using our Moto G 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply superb!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone as it's user-friendly. Feature of the phone are very respectful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for appreciating our device, SandeepA. We are so delighted to know that you like the phone's features and that you are satisfied with your purchase. Thank you for trusting Motorola. If you like, you can join our official Motorola community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en and learn more about the product. -Belle MotorolaMobility