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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,138 reviews
  • Rated 5 out of 5 stars

    Moto G 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and good memory. I like Motorola products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liking the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone after 3 years from his last one and he trusted me to get a decent phone for him. It's unlocked and he was able to set it up when we got home. I have the 2021 phone same brand and I have found I will continue to have this brand. It was easy to go online and order and pick up at the store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear that you were able to find a decent phone for your son, and it's great that he was able to set it up easily once you got home, TracyD1421. It's fantastic when a device meets expectations and makes the whole process smooth, from ordering online to picking it up at the store. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto G 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, reasonable price, battery life is awesome no regrets at all

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I am very pleased with it and got it for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thid is a nice phone for the price. No complaints!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apps constantly restarting is a big red flag.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Motorola to replace a Samsung g s 21 fe. I was replacing it for the lack of room on the internal storage and that this one was as card capable. Come to find out that you can't use the SD card to store apps on like I could on previous phones. That wasn't as big as a set back so I was ok with that. The biggest drawback on this phone is that the apps are constantly restarting. If you leave an app say Facebook to look at your email FB will fully restart losing where you were. If you have to open your messenger to find a temporary verification code when you go back to the original app it restarts so now you have to try again and hope it doesn't restart the next time try. All apps restart no matter what you're doing. I can't stand that this is a thing on this phone. I won't recommend this to others.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out and sharing your experience, Vince. We're sorry to hear about the concerns you're encountering with apps constantly restarting. To assist you further, please reach out to us by emailing us at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone. On sale it was a great deal! Would buy again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShupDogg, Thank you for having our phone and we appreciate the time to share your positive feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dwight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working well and was very easy to navigate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DwightG, We are so happy to hear you had a positive experience using our Moto G 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this phone, is very helpful for anything

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect mid range price phone with all the great features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, Rajesh. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone ,bad store. Bestbuy customer care sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Garbage customer service. Protection plan is farse. They will insist on snail mailing your replacement the following week even if your needed replacement is in stock, despite telling you that you can "just come swap it out"

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshB, We're sorry to hear about your experience. We strive to provide excellent customer service and ensure a smooth experience for our users. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Feature Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best featured mobile at this price, highly recommended.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AkashJ, We appreciate you taking the time to give us very positive feedback and we're glad that you're satisfied with the purchase. Your recommendation is highly appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Exactly what I expected Keeps the good quality of a Motorola

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price would highly recommend for a teen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the recommendation and for giving us a very positive rating, JeffW. We're happy that you're satisfied with the phone's price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great pice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and screen layout. Sound quality is great! Not a bad mid-price range phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery for days!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone with a great battery (almost 2 full days).

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anthony, we appreciate you giving us a perfect rating. We are happy to see that the phone is performing as it should and that you are happy with your purchase. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my brother. It works Good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KabouN, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Moto G 5G 2023 users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price.good option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attend to my expetations. It s useful for what i need in my erveyday life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, GabrielaA. We are thrilled to hear that the Moto G 5G 2023 meets your phone needs. The phone is designed for high functionality that you can enjoy. If you are interested in learning more about the exciting features of our devices, please join our official Motorola community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Apple Card

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this I wish I could get a gift I’m going to appreciate it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola - Moto G 5G 2023 128GB (Unlocked) - Ink B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation and goes beyond my expectation. Quality product.

    I would recommend this to a friend