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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,135 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto G 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, great quality, love the camera & nice product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, SALFAM. We're delighted to hear that the phone works well, offers great quality, and that you love the camera. If you're available, you can share your story with our G Stylus community. Please go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Liking the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone after 3 years from his last one and he trusted me to get a decent phone for him. It's unlocked and he was able to set it up when we got home. I have the 2021 phone same brand and I have found I will continue to have this brand. It was easy to go online and order and pick up at the store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear that you were able to find a decent phone for your son, and it's great that he was able to set it up easily once you got home, TracyD1421. It's fantastic when a device meets expectations and makes the whole process smooth, from ordering online to picking it up at the store. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would be great for a budget phone or just for a teenager

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JadeP, we appreciate you giving us a perfect rating. We are happy to see that the phone is performing as it should and that you are happy with your purchase and its value. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and good memory. I like Motorola products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A must have smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last long... simple and straightforward... user friendly

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RedButterfly, We're so happy to hear you had a positive experience using our Moto G 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone ,bad store. Bestbuy customer care sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Garbage customer service. Protection plan is farse. They will insist on snail mailing your replacement the following week even if your needed replacement is in stock, despite telling you that you can "just come swap it out"

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshB, We're sorry to hear about your experience. We strive to provide excellent customer service and ensure a smooth experience for our users. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thid is a nice phone for the price. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply superb!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone as it's user-friendly. Feature of the phone are very respectful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for appreciating our device, SandeepA. We are so delighted to know that you like the phone's features and that you are satisfied with your purchase. Thank you for trusting Motorola. If you like, you can join our official Motorola community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en and learn more about the product. -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I am very pleased with it and got it for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto G 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, reasonable price, battery life is awesome no regrets at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget- friendly phone, that met my needs. Camera is solid, but could be a little better. Overall works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dwight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working well and was very easy to navigate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DwightG, We are so happy to hear you had a positive experience using our Moto G 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect mid range price phone with all the great features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, Rajesh. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone. On sale it was a great deal! Would buy again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShupDogg, Thank you for having our phone and we appreciate the time to share your positive feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Feature Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best featured mobile at this price, highly recommended.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AkashJ, We appreciate you taking the time to give us very positive feedback and we're glad that you're satisfied with the purchase. Your recommendation is highly appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price would highly recommend for a teen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the recommendation and for giving us a very positive rating, JeffW. We're happy that you're satisfied with the phone's price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery for days!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone with a great battery (almost 2 full days).

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anthony, we appreciate you giving us a perfect rating. We are happy to see that the phone is performing as it should and that you are happy with your purchase. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my brother. It works Good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KabouN, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Moto G 5G 2023 users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Exactly what I expected Keeps the good quality of a Motorola

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola - Moto G 5G 2023 128GB (Unlocked) - Ink B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation and goes beyond my expectation. Quality product.

    I would recommend this to a friend
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